Customer service coordinator Work, Jobs in Luton, Bdf (with Salaries)

Operations Support Coordinator
M&S Water Services (Utilities) Limited —Luton
- £13.45 - £14.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
5d
Operations Coordinator(Customer Service)
CitySprint —Baldock
- £26,811.20 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Administrative Customer Bookings Coordinator
Drift Limits —Hemel Hempstead
- £26,500 a year
- Full-time
- Customer service
- Administrative experience
- Driving
- Employee discount
Quick apply
7d
People Services Coordinator - 12 Month FTC
M Group —Stevenage
- CRM software
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
Administrator, Marketing and Social Media Co-ordinator
Henry Atkin Gunmakers Ltd —St Albans
- £28,000 - £32,000 a year
- Part-time
- Social media management
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
13h
Logistics Coordinator
Lutron Electronics Co., Inc —Dunstable
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
Sales & Operations Coordinator
Surya —Newport Pagnell
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
Customer Accounts Coordinator
Omniplex Learning —St Albans
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Life insurance
5d
Supply Chain Inbound Optimisation Coordinator (12 Month FTC)
Ocado Retail —Hatfield
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
9d
Retail Marketing & Customer Care Coordinator
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- CRM software
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
Quick apply
Long Term Conditions Care Coordinator & GP Receptionist/Administrator Roles Available
Arcadian Gardens Surgery —London
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Free parking
- Annual leave
Quick apply
Project Coordinators
Altro/Autoglym —Baldock
- Full-time
- Hybrid work
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Studio Operations Coordinator
art-K —Croxley Green
- £13.22 - £13.70 an hour
- Overtime
- Organisational skills
- Teaching
- Annual leave
2d
Operations Coordinator
CitySprint —Baldock
- £20,550 - £24,279 a year
- Full-time
- School
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Inside Sales and Planning Coordinator
Mettler Toledo —Royston
- Sales
- Customer service
- Annual leave
5d
Swimming Coordinator
Leisure Solutions Community Trust —Milton Keynes
- £16,869.33 a year
- Part-time
- Customer service
- Supervising experience
- Organisational skills
- Employee assistance programme
Anthropologie Display Coordinator - Brent Cross, London
Anthropologie —London
- Part-time
- Carpentry
- Organisational skills
- Power tools
- Annual leave
- Employee assistance programme
10d
E-commerce & Marketing Coordinator
West London Bakeries Ltd. —Bourne End
- £16 - £18 an hour
- Part-time
- Social media management
- Customer service
- Microsoft Office
- Free parking
Quick apply
2d
Dental Receptionist/Treatment Coordinator
St James Dental Surgery —Fortis Green
- £13 - £15 an hour
- Part-time
- Organisational skills
- Front desk
- In-person
Quick apply
9d

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customer service coordinator jobs near luton, bdf

Operations Support Coordinator

M&S Water Services (Utilities) Limited
Luton

Quick apply

Job details

Permanent | Full-time
£13.45 - £14.50 an hour
5 days ago

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Customer service
Microsoft Office
Communication skills

Full job description

Job Overview:

We are looking for an experienced and proactive Operations Support Coordinator to support the day-to-day operations. You’ll be the face of the business with our customers and representing M&S Water Services. The role combines customer-facing responsibilities with administrative support and requires someone who is comfortable working both in the office and on-site with our customers and clients.

Your role will be Hybrid based out of our Luton and Hitchin sites and visiting our customers in their homes and businesses.

A successful candidate to us will play a key role in maintaining excellent customer relationships, preparing customer quotations end-to-end for private side works, co-ordinating administrative processes and supporting the wider teams where needed to ensure that projects are delivered efficiently and professionally.

You'll be keen to learn a technical skillset in the water industry as you will be working on site on customers property, and we will provide you with all the necessary training that you'll need.

Key Responsibilities:

Act as a primary point of contact for customer enquiries, providing professional and responsive support.
Visit customer premises to assess requirements and prepare quotations for private-side utility work
Follow up on quotations and maintain regular communication with customers throughout the process.
Coordinate and manage administrative tasks associated with customer side work
Prepare, process, and track paperwork, contracts, and project documentation.
Assist with invoicing, payment follow-ups, and maintaining accurate customer records.
Liaise with operational teams to ensure smooth delivery of works and customer satisfaction, including the planning and scheduling of work, and ensuring a smooth customer experience
Monitor job progress and ensure all relevant documentation is completed and filed correctly.
Support colleagues across the business as required, demonstrating flexibility and a collaborative approach.
Help identify opportunities to improve administrative processes and customer service standards.

Requirements:

Strong customer service and communication skills.
Has a problem-solving mindset and is keen to learn a technical skill in the water industry, and the ability to follow technical procedures will be essential
Ability to build positive relationships with customers, clients and colleagues.
Confident in conducting site visits and discussing customer requirements direct with the customer.
Good attention to detail and ability to manage multiple tasks simultaneously.
Competent with Microsoft Office, Microsoft ExCel, Microsoft Word and general business software.
Ability to work independently while contributing positively to a team environment.
Full UK driving licence required

Personal attributes:

A team player with a can-do attitude who is willing to support colleagues and contribute to the business success
Excellent customer experience skills and dedicated to do the right thing for all our customers and clients
Professional, reliable and customer-focused
Strong problem-solving skills and a proactive attitude
Able to manage workloads effectively and meet deadlines
Positive, adaptable and eager to learn

What does success look like?

High levels of customer satisfaction and retention
Accurate and timely preparation of quotations, paperwork and invoices
Effective communication at all times between customers, administration and operational teams
A strong contribution to team performance and overall business success

Benefits:

Competitive salary and performance-based bonuses.
Company van
Opportunities for training and career progression.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Pay: £13.45-£14.50 per hour

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in luton, bdf

Operations Support Coordinator

Operations Coordinator(Customer Service)

Administrative Customer Bookings Coordinator

People Services Coordinator - 12 Month FTC

Client Services Coordinator - Temporary

Administrator, Marketing and Social Media Co-ordinator

Logistics Coordinator

Sales & Operations Coordinator

Customer Accounts Coordinator

Supply Chain Inbound Optimisation Coordinator (12 Month FTC)

Retail Marketing & Customer Care Coordinator

Long Term Conditions Care Coordinator & GP Receptionist/Administrator Roles Available

Project Coordinators

Studio Operations Coordinator

Operations Coordinator

Inside Sales and Planning Coordinator

Swimming Coordinator

Anthropologie Display Coordinator - Brent Cross, London

E-commerce & Marketing Coordinator

Dental Receptionist/Treatment Coordinator

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