Technical support representative Work, Jobs in Oxford, Oxf (with Salaries)

Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
Optical Systems Engineer
Archangel Lightworks —Oxford
- Full-time
- Microsoft Outlook
- Laboratory experience
- Analysis skills
- Annual leave
- Work from home
Quick apply
UK Pre-Sales Solutions Lead - Advanced Networks
Capgemini Sogeti —Abingdon
- English
- Analysis skills
- Travel
OSS & Autonomous Network Engineer
Capgemini —Abingdon
- Hybrid work
- Master's degree
- Travel
- Computer networking
14d
Sales Development Representative
Quickparts —High Wycombe
- £25,420.00 - £34,962.81 a year
- Full-time
- Hybrid work
- Sales
- English
- In-person
Quick apply
6d
Embedded Software Engineer
Archangel Lightworks —Oxford
- Full-time
- Microsoft Outlook
- C++
- Linux
- Annual leave
Quick apply
Implementation Consultant
Zift Solutions —Oxford
- Full-time
- Salesforce
- Analysis skills
- Project management
Quick apply
Partnerships and Engagement Specialist for the CAMS National Collaboration Programme
ECMWF —Reading
- £76,384 a year
- Hybrid work
- English
- Bachelor's degree
- Travel
Principal Radiation Protection Scientist
UK Health Security Agency —Didcot
- £58,340 - £68,574 a year
- Part-time
- Doctoral degree
- Data analysis skills
- Project management
Data Analyst, Panels Performance & Business Intelligence
KANTAR —Reading
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Machine learning
AI LLM Engineer - Autonomous Network
Capgemini —Abingdon
- Hybrid work
- Azure
- Master's degree
- AWS
14d
Energy Officer – Data and Renewables
Buckinghamshire Council —Aylesbury
- Full-time
- Analysis skills
- Organisational skills
- Mechanical knowledge
- Employee assistance programme
- Employee discount
1d
Senior Staff Technical Program Manager - Body, Closures & Chassis
Zoox —Banbury
- £140,000 - £168,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
- Annual leave
- Life insurance
Quick apply
Sales Representative - UK
Blend Marketing —Reading
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- AI
Quick apply
HOFC: Education, Skills and Work-Non-Operational
Ministry of Justice —Aylesbury
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- English
- Education
- Presentation skills
- Annual leave
13d
Technical Sales Engineer - MENA
Oxford Flow —Witney
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
Higher EMF Scientist- Electromagnetic Field Dosimetry (EMF)
UK Health Security Agency —Chilton
- £35,587 - £43,244 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Engineering
7d
Voids Supervisor
Synergize LTD —High Wycombe
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Maintenance
Quick apply
7d
Security Engineer
Amba Defence Global —Moreton-In-Marsh
- £35,000 - £45,000 a year
- Full-time
- Travel
- Communication skills
- Free parking
Quick apply
Signalling and Telecoms Operative
Network Rail —Aylesbury
- £38,482 a year
- Full-time
2d

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Onsite Engineer - Reading

Freestyle TS Ltd
Reading

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Software troubleshooting
Customer service
Windows
Technical support
IT support
Organisational skills
IT
Communication skills
Time management

Full job description

Onsite IT Engineer – Reading, Berkshire

Job Summary

Freestyle TS is a growing MSP with an exciting future, delivering the best customer service experience to our clients. As part of our growth, we are looking for an onsite engineer with a track record of maintaining exceptional levels of customer satisfaction and consistently completing support tickets accurately and efficiently.

You will take ownership of day-to-day IT support at the client’s Reading office, providing onsite technical support, managing tickets, and maintaining IT and AV systems.

A key part of the role is working closely with the client’s nominated point of contact, providing regular updates on issues, priorities, and planned work. You will act as their primary IT liaison onsite while ensuring a high standard of service is maintained across all users.

The role is split between onsite work in Reading and some Freestyle office working, depending on business needs.

Key Responsibilities

Act as the primary onsite IT representative for the client
Provide face-to-face support to end users
Work closely with the client’s nominated point of contact, providing regular updates and managing priorities
Log, manage and resolve tickets using a web-based system
Troubleshoot and support hardware, software and AV issues
Install and configure IT equipment and applications
Escalate issues to internal teams or vendors where required
Maintain accurate records, stock levels and asset information
Support ongoing maintenance and improvements across the IT environment
Work closely with internal technical teams to ensure seamless service delivery

Candidate Profile

You’ll be confident working in a customer-facing IT support role and comfortable acting as the onsite representative for a key client.

Strong communication skills are essential, as you will work directly with the client’s nominated contact and end users on a daily basis.

We’re looking for someone who is proactive, takes ownership, and enjoys solving technical problems while delivering excellent customer service.

Essential Experience

Experience in an IT support or onsite technician role
Strong customer service and communication skills
Experience working directly with customer stakeholders or nominated contacts
Knowledge of Microsoft Windows, Microsoft 365 and common business systems
Ability to troubleshoot hardware, software and AV issues
Experience using a ticketing system
Good organisational and time management skills

Key Skills

IT Support, Onsite Support, Customer Service, Microsoft 365, Windows, Troubleshooting, Hardware, Software, AV, Ticketing Systems, Communication, Problem Solving

Additional Information

Full-time, Monday–Friday
Hybrid working (onsite in Reading with some Freestyle office working)
Company pension
Bonus scheme

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Reading RG1 1AZ

Quick apply

Refine Your Search

technical support representative jobs in oxford, oxf

Onsite Engineer - Reading

Optical Systems Engineer

UK Pre-Sales Solutions Lead - Advanced Networks

OSS & Autonomous Network Engineer

Sales Development Representative

Embedded Software Engineer

Implementation Consultant

Partnerships and Engagement Specialist for the CAMS National Collaboration Programme

Principal Radiation Protection Scientist

Data Analyst, Panels Performance & Business Intelligence

AI LLM Engineer - Autonomous Network

Energy Officer – Data and Renewables

Senior Staff Technical Program Manager - Body, Closures & Chassis

Sales Representative - UK

HOFC: Education, Skills and Work-Non-Operational

Technical Sales Engineer - MENA

Higher EMF Scientist- Electromagnetic Field Dosimetry (EMF)

Voids Supervisor

Security Engineer

Signalling and Telecoms Operative

I want to receive the latest job alerts for technical support representative in oxford, oxf

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