Technical support Work, Jobs in Worcester (with Salaries)

Service & Technical Support Engineer
Pulsar Measurement —Malvern
- £40,000 a year
- CRM software
- Travel
- In-person
- Employee discount
- Sick pay
Quick apply
14d
ICT Technician
The Chantry School —Worcester
- £25,583 - £25,989 a year
- Full-time
- School
- Free parking
- Sick pay
Quick apply
Construction Technical Support Executive
Obex Protection Ltd —Worcester
- £32,000 - £36,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Free parking
- Profit sharing
Quick apply
Technology Service Desk Analyst
Sanctuary Group —Worcester
- £28,646 - £31,087 a year
- Temporary
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Technical Support Specalist
Air Products PLC —Worcester
- Weekend availability
- Hybrid work
Quick apply
IT Support Administrator - Second Tier
Plumbworld (Online Home Retail Ltd.) —Evesham
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
Sales & Technical Support
Vale AgriFlow Limited —Evesham
- £32,500 - £39,995 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Leadership
- Free parking
- Work from home
Quick apply
9d
IT Junior
Ormerod Rutter Chartered Accountants —Droitwich
- Full-time
- Maintenance
- Computer networking
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
4d
2nd Line Support Engineer
QinetiQ —Malvern
- £44,550 - £49,500 a year
- Full-time
- Employee discount
9d
Customer Experience Professional
Air Products PLC —Worcester
- Weekend availability
- Hybrid work
- Communication skills
- Work from home
Quick apply
6h
IT Assistant
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £29,033.16 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
9d
Technical Support & Sustainment Engineer
Raytheon —Malvern
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Building Safety Levy Technical Support Officer
Wychavon and Malvern Hills District Council —Malvern
- £26,403 - £28,142 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
7d
On Site Internal IT Support Technician (1st Level Support)
Wye Valley Group —Hereford
- Full-time
- Travel
- Computer networking
- In-person
- Annual leave
- Life insurance
Quick apply
1d
Junior Support Engineer
BAE Systems —Gloucester
- Hybrid work
- Maintenance
- English
- Windows
13d
Service Desk Engineer
Central IT Solutions Ltd —Redditch
- Full-time
- Analysis skills
- In-person
- Communication skills
- Annual leave
Quick apply
10d
First Line Support Consultant (Apps Support, Danish or Swedish Speaking)
Pinewood.AI —Solihull
- From £25,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
2nd Line Technical Support Engineer
Intuitive Computer Management Ltd —Brierley Hill
- £26,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
Quick apply
7d
IT Technician
Simtech-IT Limited —Hereford
- £26,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
4d
3rd Line Support Engineer
wavenet —Shirley
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply

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Service & Technical Support Engineer

Pulsar Measurement -
Malvern

Quick apply

Job details

Permanent
£40,000 a year
14 days ago

Benefits

Company pension
Employee discount
Sick pay

Qualifications

CRM software
Technical troubleshooting
Driving Licence
Health and safety method statements
Internal department liaison
Microsoft Office Suite
Electrical engineering
Technical support
Electrical fault diagnosis
Equipment installation and commissioning
Customer support
Electrical testing
Fault diagnosis and repair
Communication skills
Time management

Full job description

COME JOIN OUR TEAM!

We are a growing company that invests in our people, our products, and our technology. We offer real opportunities for career growth. Our salaries are competitive with the market, and we have a great benefits platform that includes a flexi holiday scheme, company sick pay, salary sacrifice pension, employee discount scheme, life assurance and a company bonus scheme together with a great positive culture!

WHO WE ARE:

Pulsar Measurement is part of the TASi Measurement group and is a worldwide leader in ultrasonic instrumentation for wastewater, industrial, and environmental markets. Since 1986 we have developed, manufactured and marketed industrial flow and level monitoring instruments including ultrasonic level transmitters, clamp-on ultrasonic flow meters, and open channel flow meters.

The newly restructured TASi Measurement, our parent group, has successfully grown companies who consistently deliver world-class products and services, focusing on our global customer needs in diverse market segments. TASi Measurement’s high repeat customer rate is due to an ability to remain close to our customers reinforced by providing local service and complete engineered solutions and problem solving.

Join us on this exciting journey, as we continue to expand our business.

JOB SUMMARY:

Provide the highest standard of remote technical support to Pulsar customers while delivering on-site technical services safely, efficiently, and professionally. Conduct testing across the Pulsar product range, diagnose faults, and perform repairs and maintenance on system hardware to ensure optimal performance and reliability.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

At Customer locations

Initial Setup & commissioning of newly installed equipment
Health check & measurement verification of existing equipment
Logically diagnose, determine & apply corrective action for measurement issues
Service/Repair of measurement systems
Deliver customer training of measurement systems
Identify opportunities for repeat site service business
Testing and verifying new product developments
Assess risks of work location and activities

At Head Office

Provide remote technical support for Pulsar Measurement products via telephone, email, and other communication channels
Assist with servicing products returned for repair
Prepare Risk Assessments & Method Statements for submission prior to customer site visits
Assist with testing new product developments.
Resolving technical customer queries liaising with Sales/Quality/Engineering/Product Management teams as necessary
Feedback updates in H&S practices and requirements for different sites and industries
Provide VOC feedback to Product Management/Quality/Engineering teams for product enhancement & NPI purposes

TRAVEL:

Travel estimated to be no greater than 80% of the working week. Travel includes but is not limited to UK customer locations, and overseas distributor/customer locations. Overnight stays will be required based upon customer site locations.

KNOWLEDGE, SKILLS & ABILITIES:

Excellent written and verbal communication skills
Technical electrical/electronic engineering background.
A sound, logical approach to learning and problem solving.
Good understanding of industrial measurement equipment and measurement techniques.
Experience servicing/repairing electrical equipment; including soldering to component level is preferred.
Good understanding of on-site health and safety requirements employed throughout target industries.
Ability to safely work alone and with others as part of a team.
Confident and calm telephone manner.
Good time management and planning skills.
Good understanding of Microsoft Office – Excel, Word, Outlook, Powerpoint, SharePoint, Teams
Previous use of CRM software.

EDUCATION AND COMPETENCES:

Professional Competence

Good understanding of basic electronic circuits. A formal qualification in electrical/electronic engineering preferred
Full clean driving license
Industry recognised health and safety qualification desired

TRAITS:

Ability to uphold Pulsar Measurement’s mission and vision. Must be accountable and adaptable to changing priorities, trustworthy, loyal, helpful, friendly, courteous, kind, cheerful, thrifty, and respectful.

COMMITMENT TO PEOPLE AND PLANET:

TASi Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us.

As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success.

Experience

Required

3 year(s): Technical electrical/electronic engineering background.

Preferred

CRM software
On-site health and safety requirements employed throughout target industries
Servicing/repairing electrical equipment; including soldering to component level is preferred
1 year(s): Industrial measurement equipment and measurement techniques.

Education

Preferred

Technical/other training or better in Electronics Engineering Technology

Behaviours

Preferred

Loyal: Shows firm and constant support for a cause
Team player: Works well as a member of a group
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail-oriented: Capable of carrying out a given task with all the details needed to get the task done well

Motivation

Preferred

Goal completion: Inspired to perform well by the completion of tasks
Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organisation

Quick apply

Refine Your Search

technical support jobs in worcester

Service & Technical Support Engineer

ICT Technician

Construction Technical Support Executive

Technology Service Desk Analyst

Technical Support Specalist

IT Support Administrator - Second Tier

Sales & Technical Support

IT Junior

2nd Line Support Engineer

Customer Experience Professional

IT Assistant

Technical Support & Sustainment Engineer

Building Safety Levy Technical Support Officer

On Site Internal IT Support Technician (1st Level Support)

Junior Support Engineer

Service Desk Engineer

First Line Support Consultant (Apps Support, Danish or Swedish Speaking)

2nd Line Technical Support Engineer

IT Technician

3rd Line Support Engineer

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