Senior it support analyst Work, Jobs in Bristol, Eng (with Salaries)

Senior IT Analyst
Maintenance and Contracting Services (MCS) —Yate
- £32,000 - £37,500 a year
- Full-time
- Maintenance
- Analysis skills
- Continuous improvement
Quick apply
19h
Senior Statistical Analyst
Research England —Bristol
- £46,743 a year
- Full-time
- Analysis skills
- Presentation skills
- No degree
- Annual leave
- Employee assistance programme
13d
Funding Analyst
Research England —Bristol
- £37,841 a year
- Full-time
- Presentation skills
- Agile
- In-person
- Annual leave
- Flexible schedule
13d
Senior Statistical Officer
Government Statistical Service —Newport
- £43,644 a year
- Part-time
- Hybrid work
- Doctoral degree
- Master's degree
- Analysis skills
7d
Business Analyst
Osborne Clarke —Bristol
- Analysis skills
- Bachelor's degree
- Communication skills
Lead Business Analyst
Office for National Statistics —Newport
- £56,861 - £66,704 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
12d
Consultant/Senior Consultant - Systems
PACT Solutions —Bristol
- £42,000 - £70,000 a year
- Full-time
- Hybrid work
- System design
- Travel
- Mentoring
Quick apply
1d
Senior Repairs Co-Ordinator
Bristol City Council —Bristol
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
- Management
- Training & development
- Communication skills
- Annual leave
- Flexitime
5d
Project Manager
Bristol City Council —Bristol
- £47,181 - £50,269 a year
- Full-time
- Project management
- IT
- Time management
Supply Chain Information Analyst
Microchip Technology —Caldicot
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Consultant - Senior Consultant, HR Apps - Oracle HCM
Deloitte —Bristol
- Hybrid work
- Oracle
- Project management
- Presentation skills
Consultant, UX Designer - Tech Consultancy - Defence and Security
Deloitte —Bristol
- Hybrid work
4d
Senior Finance Analyst (12 Month Fixed Term Contract)
Zellis —Bristol
- Data analysis skills
- Budgeting
- Communication skills
- Annual leave
Delivery Manager - Commerce, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- Organisational skills
- AI
- Leadership
Senior Consultant - Manager, AI Engineer, AI Scaling and Transformation, Engineering, AI & Data, Technology & Transformation
Deloitte —Bristol
- Hybrid work
- Computer Science
- Engineering
- Mentoring
Pensions Calculation Analyst
Civica —Bristol
- Hybrid work
- Azure
- Microsoft Office
- Travel
- Annual leave
- Referral programme
Quick apply
IT Analyst
Telestream —Bristol
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
Senior Data Analyst (Economist)
Government Digital Service —Bristol
- £56,850 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
8d

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senior it support analyst jobs near bristol, eng

Senior IT Analyst

Maintenance and Contracting Services (MCS)
Yate

Quick apply

Job details

Full-time
£32,000 - £37,500 a year
19 hours ago

Benefits

Cycle to work scheme
On-site gym
Company events
On-site parking

Qualifications

Technical troubleshooting
Scripting and automation in system administration
System administration
Stakeholder liaison
Disaster recovery
Maintenance
Internal department liaison
Microsoft Exchange
Analysis skills
Continuous improvement
IT support
SharePoint
Technical writing
Root cause analysis
Microsoft Dynamics 365 Business Central
Project management experience
Microsoft Azure
PowerShell scripting
PowerShell
Intune

Full job description

Senior IT Analyst Job Description

Position Overview:

The Senior IT Analyst at Maintenance and Contracting Services Ltd (MCS) is responsible for providing advanced technical support, implementing and managing IT solutions within the Microsoft ecosystem, and contributing to continuous service improvement initiatives. This role combines Microsoft technology expertise with service management principles aligned with ITIL v4 framework to ensure business uptime and drive efficiency.

Reporting Structure: Reports to Head of IT

Key Responsibilities:

Microsoft Platform Management

Administer and optimize Microsoft 365 environment including Exchange Online, SharePoint, Teams and related services.
Support the implementation and maintenance of Business Central.
Configure and manage Microsoft security features including Defender, and conditional access policies.
Implement and maintain Intune solutions.
Implement and maintain Entra ID Directory and identity management solutions.

Service Operations

Provide tier 1/2/3 technical support for complex IT issues across the technology stack
Manage and resolve incidents according to defined SLAs, prioritizing business-critical systems
Perform root cause analysis for recurring issues and implement permanent solutions
Develop and maintain technical documentation and knowledge base articles
Monitor system performance and availability to proactively identify potential issues

Service Improvement

Identify opportunities for process automation using Microsoft Power Platform (Power Automate, Power Apps)
Implement and configure new Microsoft solutions in line with business requirements
Participate in project teams to deliver technology improvements
Evaluate new Microsoft technologies and provide recommendations for adoption
Contribute to the continuous improvement of IT service management practices

Security and Compliance

Ensure Microsoft environments comply with company policies and industry regulations
Conduct regular security assessments using Microsoft security tools and address identified vulnerabilities
Maintain backup and disaster recovery systems for Microsoft workloads
Participate in IT disaster recovery testing and business continuity planning

Stakeholder Management

Serve as a technical liaison between IT department and business units for Microsoft platforms
Provide expert advice to business stakeholders on Microsoft technology solutions
Develop and deliver training to end-users on Microsoft systems and applications
Communicate effectively with all levels of the organization regarding IT services

Qualifications:

3+ years of progressive IT experience with at least 2 years in a Microsoft-focused analyst role
Microsoft certifications (required: Microsoft 365 Certified: Modern Desktop Administrator, preferred: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert)
ITIL v4 Foundation certification (Preferred)
Strong technical skills in Microsoft 365 administration, Azure cloud services, and Dynamics 365
Business Central
Experience with Microsoft security solutions and identity management
Knowledge of PowerShell scripting for automation of Microsoft environments
Strong problem-solving and analytical skills
Excellent communication and stakeholder management abilities
Project management experience preferreenvironment for all employees.

Pay: £32,000.00-£37,500.00 per year

Benefits:

Company events
Cycle to work scheme
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior it support analyst jobs in bristol, eng

Senior IT Analyst

Senior Statistical Analyst

Funding Analyst

Senior Statistical Officer

Business Analyst

Lead Business Analyst

Consultant/Senior Consultant - Systems

Senior Repairs Co-Ordinator

Project Manager

Supply Chain Information Analyst

Consultant - Senior Consultant, HR Apps - Oracle HCM

Consultant, UX Designer - Tech Consultancy - Defence and Security

Senior Finance Analyst (12 Month Fixed Term Contract)

Delivery Manager - Commerce, Deloitte Digital

Senior Consultant - Manager, AI Engineer, AI Scaling and Transformation, Engineering, AI & Data, Technology & Transformation

Pensions Calculation Analyst

IT Analyst

Senior Service Desk Analyst

Senior Analyst - Data Enrichment

Senior Data Analyst (Economist)

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