Application support Work, Jobs in Ipswich, Sfk (with Salaries)

Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee discount
Quick apply
3d
Document Controller
Civil Works Alliance —Ipswich
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
Business Analyst
The Registered Office (UK) Ltd —Ipswich
- From £35,000 a year
- Full-time
- Microsoft Excel
- Azure
- DevOps
Quick apply
Apprenticeship Data Team Leader (on-site)
Suffolk New College —Ipswich
- From £32,172 a year
- Full-time
- English
- In-person
7d
Graduate IT Analyst
Textron Specialized Vehicles —Ipswich
- Full-time
- Azure
- Computer Science
- Customer service
- Annual leave
- Employee assistance programme
14d
Funding and Systems Advisor (on-site)
Suffolk New College —Ipswich
- From £26,310 a year
- Full-time
- English
- SQL
- Analysis skills
7d
IT Support Technician
Red Dune Web Design —Halesworth
- £25,500 - £27,000 a year
- Full-time
- Customer service
- Driving
- Computer networking
Quick apply
8d
Senior Associate – Information Security
WTW —Ipswich
- Full-time
- Hybrid work
- PMP
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Investigator
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
2d
Quality Assurance Analyst
Southern Communications Group —Melton
- £28,000 a year
- Full-time
- Analysis skills
- APIs
- IT
- Free parking
- Employee assistance programme
Programme Manager - 12 Month FTC
SmartestEnergy —Ipswich
- £50,000 - £59,000 a year
- Hybrid work
- Travel
- IT
Quick apply
Customer Service & Acquisitions Lead
Civic Recruitment Limited —Colchester
- £19.23 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
2d
IT Infrastructure Security Specialist
Woods Air Movement —Colchester
- Azure
- English
- Analysis skills
- Employee assistance programme
- Sick pay
Site Reliability Engineer
BT —Ipswich
- Scripting
- Computer networking
- IT
2d
Principal Engineer/Project Manager (Operational Technology)
Sweco UK —Ipswich
- Part-time
- Hybrid work
- Project management
- Travel
- In-person
- Employee assistance programme
- Employee discount
Senior Application Engineer (Digital - AWS, Puppet)
Transport for London —Pier
- £60,000 - £65,000 a year
- Weekend availability
- Hybrid work
- DevOps
- AWS
- APIs
- Annual leave
- Employee discount
1d
AI & Data Governance and Trust Manager
MSX International —Colchester
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
AI Software Engineer
Southern Communications Group —Melton
- £25,000 - £35,000 a year
- Full-time
- Java
- Master's degree
- C++
- Free parking
Data Engineer
Geotech Sub Alliance —Ipswich
- Azure
- DevOps
- SQL
- Annual leave
- Employee assistance programme
Quick apply
Service Strategy and Design Lead
Transport for London —Pier
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- Bachelor's degree
- Annual leave
- Employee discount

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Customer Care Administrator

Anchor Safety LLP
Great Blakenham

Quick apply

Job details

Full-time
£26,500 - £27,500 a year
3 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

CRM software
Customer service
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE) and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE, has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

Primary Job Purpose

The overriding goal of the Customer Care Team is to contribute to an exceptional end-to-end Customer Experience for our valued business to business Customers.

As Customer Care Administrator you'll be part of a close-knit team, handling inbound Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Support – Provide efficient and friendly customer support via phone, email, web-chat or WhatsApp to address inquiries, concerns and issues and in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Order processing – processing customer orders, returns and exchanges accurately and in a timely manner
Issue resolution – Investigate and resolve customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Feedback Collection – Gather customer feedback via surveys and other channels . collating suggestions, feedback and concerns to achieve continuous improvement.
Administrative Tasks – handle administrative duties such as maintaining customer accounts and other administrative work. Maintain accurate and detailed records of customer interactions, inquiries and resolutions in a central system as well as managing tickets.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

IMPORTANT - APPLICATION PROCESS:

Please submit an up to date CV and brief covering note outlining briefly: how your background and experience meets our needs; your current and desired salary levels; and desired hours so that we can assess your application quickly.

CLOSING DATE FOR APPLICATIONS - 21 AUGUST 2026

Thank you.

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Are you within daily commutable distance of Ipswich?

Experience:

B2B Customer Service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

application support jobs in ipswich, sfk

Customer Care Administrator

Document Controller

Business Analyst

Apprenticeship Data Team Leader (on-site)

Graduate IT Analyst

Funding and Systems Advisor (on-site)

IT Support Technician

Senior Associate – Information Security

Investigator

Quality Assurance Analyst

Programme Manager - 12 Month FTC

Customer Service & Acquisitions Lead

IT Infrastructure Security Specialist

Site Reliability Engineer

Principal Engineer/Project Manager (Operational Technology)

Senior Application Engineer (Digital - AWS, Puppet)

AI & Data Governance and Trust Manager

AI Software Engineer

Data Engineer

Service Strategy and Design Lead

I want to receive the latest job alerts for application support in ipswich, sfk

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