Technical support occupations Work, Jobs in Minworth, War (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
Technical Trainer (Solar, Battery Storage & more)
SolaX Power UK Ltd —Atherstone
- From £40,000 a year
- Full-time
- IT
- Communication skills
- Teaching
- Free parking
- Flexitime
Quick apply
13d
First Line Support Consultant (Apps Support, Danish or Swedish Speaking)
Pinewood.AI —Solihull
- From £25,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
10d
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
Plant Hire Technical Support Advisor
SunbeltRentals —Solihull
- Monday to Friday
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
First Line Support Consultant
Pinewood.AI —Solihull
- £25,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Driving
- Time management
- Annual leave
- Employee assistance programme
Quick apply
5d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
IT Support Engineer
Vogehs Innovation Group Ltd —Birmingham
- £28,000 - £42,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
5d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Annual leave
5d
ICT Support Engineer
Independent Office for Police Conduct —Birmingham
- £34,067 a year
- Hybrid work
- Azure
- Management
- Microsoft Office
- Annual leave
- Employee assistance programme
3d
Apprentice Technical Support Engineer
Homeserve —Walsall
- £16,697.18 - £26,528.32 a year
- Azure
- Customer service
- No experience needed
Quick apply
12d
Senior Support Analyst
SeadOak —Birmingham
- £26,000 - £30,300 a year
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Software troubleshooting
- Windows
- Free parking
- Profit sharing
Quick apply
3d
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Birmingham
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
App Support Analyst
TVS Supply Chain Solutions —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Support Engineer
Greenbul Technology Solutions Ltd —Birmingham
- £31,000 - £40,000 a year
- Full-time
- English
- Windows
- IT
- Life insurance
- Sick pay
Quick apply
2d
Cloud Support Engineer
Vogehs Innovation Group Ltd —Birmingham
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Computer networking
- Health & wellbeing programme
- Flexitime
Quick apply
6d
IT 1st Line Support Apprentice
QA Apprenticeships —Solihull
- £16,640 a year
- Full-time
- Computer networking
- Work from home
Support Desk Analyst (First Line)
British Pregnancy Advisory Service —Warwick
- £30,682 - £33,264 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Administrative experience
- Free parking
- Annual leave
Quick apply
3d
Product Application Support Specialist
Corpay —Meriden
- Full-time
- Azure
- AWS
- Analysis skills
- Life insurance

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technical support occupations jobs near minworth, war

Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in minworth, war

Technical Support Advisor

Technical Trainer (Solar, Battery Storage & more)

First Line Support Consultant (Apps Support, Danish or Swedish Speaking)

Telecoms Support Desk Engineer

Plant Hire Technical Support Advisor

Senior 1st Line Support Analyst

First Line Support Consultant

1st / 2nd Line IT Support Analyst

IT Support Engineer

2nd Line Support Technician

ICT Support Engineer

Apprentice Technical Support Engineer

Senior Support Analyst

3rd Line Technical Support Engineer

App Support Analyst

IT Support Engineer

Cloud Support Engineer

IT 1st Line Support Apprentice

Support Desk Analyst (First Line)

Product Application Support Specialist

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