Software & Work, Jobs in Gosforth, Twr (with Salaries)

IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Maintenance
- Store discount
- Employee discount
Quick apply
Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
6d
Software Engineer (Data)
iamproperty & iamsold —Gosforth
- Full-time
- Remote
- Software troubleshooting
- Analysis skills
- Software development
- Annual leave
Quick apply
3d
AI Automation Apprentice
Sage —Newcastle upon Tyne
- AI
Insights Analyst
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Analysis skills
- Presentation skills
- Analytics
14d
Full Stack Java Developer
Version 1 —Newcastle upon Tyne
- Full-time
- Agile
- SDLC
- Employee assistance programme
- Employee discount
Quick apply
Software Support Specialist
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
Quick apply
5d
Junior DevOps Engineer
Giacom —Prudhoe
- Hybrid work
- DevOps
- AWS
- Annual leave
Quick apply
Automation Tester - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
MIS & Compliance Administrator
Tyneside Training Services Limited —Killingworth
- £27,000 - £29,000 a year
- Full-time
- CRM software
- Data analysis skills
- Data entry
- Free parking
Quick apply
Applied AI Engineer (.NET/C#)
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Master's degree
- Software development
- In-person
Quick apply
Software Engineer, Data Infrastructure & Acquisition - Newcastle, United Kingdom
Speechify —Newcastle upon Tyne
- Remote
- Doctoral degree
- Computer Science
- Master's degree
12d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Master's degree
- Computer skills
- In-person
Quick apply
Full Stack Developer
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- AWS
- Life insurance
Quick apply
14d
Java Developer - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
Full Stack Developer
NRG —Newcastle upon Tyne
- £40,000 a year
- Mentoring
AI Software Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Master's degree
- Software development
- In-person
Quick apply
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Google Suite
- Continuous improvement
- No degree
- Annual leave
Quick apply
IT Software Asset Analyst
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Azure
- Financial services
- Analytics
- Annual leave
- Employee assistance programme
9d
IT Security Apprentice
QA Apprenticeships —Houghton le Spring
- £20,000 a year
- Full-time
- Computer literacy
- Writing skills
- Bachelor's degree
- Employee discount
2d

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software & jobs near gosforth, twr

IT Support Technician

Emporium Leisure Group Limited
Newcastle upon Tyne

Quick apply

Job details

Temp to perm | Full-time
£24,420.00 - £47,130.85 a year

Benefits

Store discount
Company pension
Employee discount

Qualifications

Jira
Technical troubleshooting
Desktop support
System administration
Computer repair
Software troubleshooting
BMC Remedy
Customer service
Ticket management
Maintenance
Microsoft Office Suite
Technical support
Microsoft Office
Network infrastructure
Network management
Computer hardware
IT support
Technical writing
Mac OS
ServiceNow
Customer support
Linux
Application support
Communication skills
Help desk
Network Security

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide technical assistance and support to our organisation. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and ensuring seamless operation of IT systems. This role offers an excellent opportunity for individuals with a passion for technology and strong customer service skills to contribute to a dynamic team. The position is paid and ideal for those eager to develop their career in IT support.

Duties

Provide first-line technical support via help desk platforms such as BMC Remedy, ServiceNow, and Jira, addressing user queries promptly and professionally.
Troubleshoot software issues across various operating systems including Windows, macOS, and Linux, ensuring minimal disruption to end-users.
Resolve hardware problems related to computer hardware components, peripherals, and network equipment.
Configure and maintain computer networks, including LANs, VPNs, firewalls, and other security measures.
Assist with desktop support tasks such as installing, updating, and repairing software applications like Microsoft Office suite.
Perform basic troubleshooting of network connectivity issues involving LANs, VPNs, and firewall settings.
Support the setup and maintenance of operating systems and hardware components in a mixed environment.
Document technical issues and solutions accurately to facilitate ongoing support efforts.
Communicate effectively with users at all levels to explain complex technical information clearly and courteously.

Experience

PROVEN experience in technical support or IT support roles, ideally within a help desk environment.
Strong understanding of computer networking concepts including LANs, VPNs, firewalls, and network security protocols.
Hands-on experience troubleshooting software across Windows, macOS, and Linux operating systems.
Familiarity with computer hardware components and peripherals.
Experience using ticketing systems such as BMC Remedy, ServiceNow or Jira for issue tracking.
Knowledge of operating systems management including installation, configuration, and maintenance.
Excellent communication skills with the ability to deliver exceptional customer service in a professional manner.
Ability to work independently as well as part of a team in a fast-paced environment.

This role is suitable for motivated individuals seeking to expand their expertise in IT support while delivering outstanding service within a collaborative organisation.

Pay: £24,420.00-£47,130.85 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Did you use AI to create your CV and/or Application?

Work Location: In person

Quick apply

Refine Your Search

software & jobs in gosforth, twr

IT Support Technician

Desktop Support Engineer - New Castle - Temp

Software Engineer (Data)

AI Automation Apprentice

Insights Analyst

Full Stack Java Developer

Software Support Specialist

Junior DevOps Engineer

Automation Tester - Newcastle

MIS & Compliance Administrator

Applied AI Engineer (.NET/C#)

Software Engineer, Data Infrastructure & Acquisition - Newcastle, United Kingdom

IT Support Specialist

Full Stack Developer

Java Developer - Newcastle

Full Stack Developer

AI Software Engineer

Technology Analyst - PMO (UK Remote)

IT Software Asset Analyst

IT Security Apprentice

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