Host/hostess Work, Jobs in Wokingham, Brk (with Salaries)

Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
Weekend Lounge Host
Elior UK —Hounslow
- £10,941 a year
- Part-time
- Communication skills
Quick apply
13d
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
Casual Lounge Host
Elior UK —Hounslow
- £13.15 an hour
- Communication skills
Quick apply
7d
Reception Staff
The Drayton Court Hotel, Ealing —London
- £12.71 an hour
- Part-time
- Hotel
- Employee discount
Quick apply
1d
Hospitality Host
Caring Homes Group —Benson
- £12.71 an hour
- Weekend availability
- Organisational skills
- Cleaning
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
12d
Spa Host
David Lloyd Clubs —Twickenham
- £13.70 an hour
- Customer service
- Guest services
- Communication skills
- Employee discount
4d
HOTEL FRONT OFFICE HOST
Merlin Entertainments —Chertsey
- £12.92 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee discount
6d
Host and Catering Assistant
Spire Healthcare —Farnham
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Free parking
- Annual leave
ZONAL HOST
Merlin Entertainments —Chessington
- Computer literacy
- English
- Computer skills
- Employee discount
FRONT OF HOUSE LEAD - NIGHTS
Merlin Entertainments —Windsor
- 10 hour shift
- Computer literacy
- Hotel
- Computer skills
- Free parking
- Employee assistance programme
Bar Waiting Staff
Dockhouse Brentford —Brentford
- £14.45 - £14.80 an hour
- Full-time
- Serving
- Hospitality
- Bar
- Flexible schedule
Quick apply
5d
Restaurant Host
The Mitre Hotel —East Molesey
- Full-time
- Hotel
- Restaurant
- Communication skills
- Referral programme
Quick apply
6d
Front of House Supervisor
Merletto Lounge —High Wycombe
- £13.10 - £13.30 an hour
- Part-time
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
Housekeeping Staff
The Princess Royal, Farnham —Farnham
- £8.00 - £12.87 an hour
- Full-time
- Hotel
- Employee discount
Quick apply
2d
Staff Quantum Scientist - Superconducting Circuits
UK Research and Innovation (UKRI) —Harwell
- £67,409 a year
- Full-time
- Doctoral degree
- Communication skills
- Free parking
- Flexible schedule
Guest Experience Host/Hostess
LaplandUK —Ascot
- £25,420.00 - £45,942.61 a year
- Part-time
- Management
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
1d
Guest Relations Host
LaplandUK —Ascot
- £14 an hour
- Temporary
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
1d
Party Host Instructor (Friday's 9am-1pm)
Places for People —Wokingham
- £13.45 an hour
- Experience working with children
- Employee discount
14d
Host/Hostess – Parent Host (Customer Service) – Saturday Mornings
We Make Footballers —Woking
- £12.50 - £15.00 an hour
- Part-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply

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host/hostess jobs near wokingham, brk

Customer Service Host - T2

ABM -
London Heathrow Airport

Apply Now

Job details

Full-time
£15.44 an hour

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

Overview of the Role

As a Customer Service Host at Heathrow Airport, you are the welcoming face and central facilitator for passengers requiring special assistance. Operating from the host desk either landside or airside, your core mission is to deliver excellent customer service from the moment a passenger arrives. You play a crucial role in ensuring every customer receives a positive, safe and enhancing experience by carefully assessing their requirements and setting the stage for a seamless journey.

Working collaboratively with the management team, your primary focus is on actively managing and facilitating the daily operational flow. Rather than directly managing people, you will monitor the environment to ensure that the highest standards of service are maintained and that operational, quality and safety guidelines are consistently followed by the Customer Service Agents. Ultimately, you act as a key brand ambassador, embodying ABM’s core values to ensure every passenger feels valued and supported.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Act as the primary ambassador at the host desk (landside or airside), greeting every passenger warmly, assessing their needs and ensuring they receive excellent service from the moment they arrive.

Manage & Facilitate the Passenger Experience: Proactively ensure all passengers are booked into the tracking system and expedite smooth transfers throughout the terminals to support on-time departures and flight connections throughout the terminals. During delays or disruptions, you will act as the key communication link, liaising directly with handling agents to keep passengers fully informed.

Ensure Standards & Escalate Quickly: Facilitate a seamless operation by monitoring the environment and ensuring Customer Service Agents (CSAs) are properly equipped, follow correct protocols and maintain high standards. You will stay vigilant by identifying potential SLA failures and escalating issues immediately to the Service Delivery Manager or Allocators to ensure agents are deployed quickly and effectively.

Apply Now

Refine Your Search

host/hostess jobs in wokingham, brk

Customer Service Host - T2

Weekend Lounge Host

Customer Service Host - T3

Casual Lounge Host

Reception Staff

Hospitality Host

Spa Host

HOTEL FRONT OFFICE HOST

Host and Catering Assistant

ZONAL HOST

FRONT OF HOUSE LEAD - NIGHTS

Bar Waiting Staff

Restaurant Host

Front of House Supervisor

Housekeeping Staff

Staff Quantum Scientist - Superconducting Circuits

Guest Experience Host/Hostess

Guest Relations Host

Party Host Instructor (Friday's 9am-1pm)

Host/Hostess – Parent Host (Customer Service) – Saturday Mornings

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