Technical support occupations Work, Jobs in Wallasey, Msy (with Salaries)

Technical Support Engineer
Scorpion Automotive —Chorley
- From £26,300 a year
- Full-time
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
22h
Deskside Engineer
Survitec Group Limited —Birkenhead
- Full-time
- Communication skills
- Employee assistance programme
4d
Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Hotel
- Communication skills
- Annual leave
Customer Support Technician (1st Line Support)
Angel Solutions —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
Quick apply
4d
Finance Officer
ITAS —Mold
Internal IT Technician
Datel —Warrington
- Communication skills
Windows Support Engineer - 3rd Line
NewPrinces Group —Liverpool
- Azure
- Customer service
- Analysis skills
- Annual leave
- Work from home
3d
Service Desk Engineer
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
Solutions Consultant
ITAS —Mold
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
Digital Skills Coach
Rebuild with Hope Foundation —Wigan Central
- £24,000 - £27,000 a year
- Part-time
- Computer literacy
- In-person
- Communication skills
- Annual leave
Quick apply
10d
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
1d
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
Schools ICT Engineer
Agilisys —St Helens
- Monday to Friday
- Computer networking
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
DB&T Service Desk Technician
Veolia ES (UK) Limited —Warrington
- £27,300 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Employee discount
Quick apply
11d
Network Support Planner - Part Time 30 hours. 12 months FTC.
Iceland —Deeside
- Part-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Store discount
- Work from home
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Technology Technician
Range High School (Southport learning Trust ) —Southport
- From £23,499 a year
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
Quick apply
9d
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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technical support occupations jobs near wallasey, msy

Technical Support Engineer

Scorpion Automotive
Chorley

Quick apply

Job details

Full-time
From £26,300 a year
22 hours ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Stakeholder collaboration
Internet of things
Stakeholder liaison
Mentoring junior staff
CCTV
Ticket management
Internal department liaison
Computer hardware
Staff training
Ticket management systems
Mentoring
Technical support incident logging
Computer networking
Technical writing
Customer support
Multidisciplinary collaboration
Application support
Fault diagnosis and repair
Communication skills
Debugging

Full job description

About the role

AutoM8 is our new platform, and we’re launching it now. This is the first dedicated support hire for it, a standalone Tier 2 role sitting inside the development team, so you learn the platform at its deepest level and stay close to the people building it.

You’ll be the go-to person for resolving customer and internal issues as AutoM8 scales, bridging three groups: the developers building the platform, internal IT and tooling, and our customer-facing support (SDO) team. You’ll start hands-on, setting up vehicle cameras and tracking devices and working through real issues, so you build a genuine, end-to-end understanding of how everything fits together.

What you’ll do

Provide Tier 2 technical support for AutoM8, diagnosing and resolving customer-reported and internal issues across hardware and software.
Set up and configure cameras and connected devices to understand the full deployment lifecycle first- hand.
Triage incoming issues, resolve what you can directly, and escalate genuine platform bugs to the development team with clear, well-documented reproduction steps.
Work alongside Sales to understand customer context and ensure issues are handled smoothly as accounts come on board.
Liaise with internal IT on how AutoM8 should integrate with our internal tools and systems.
Document issues, resolutions, and how-to guidance to build up a knowledge base.
As we scale, help train new support team members.

What we’re looking for (essential)

Proven experience in a technical support role (Tier 2 / second-line or equivalent), ideally in a software or technology environment.
Strong troubleshooting skills across both software and hardware, comfortable getting hands-on with physical devices as well as diagnosing application issues.
Confidence setting up and configuring connected hardware such as cameras, sensors, or IoT/networked devices.
Clear written and verbal communication, with the ability to translate technical detail for non-technical audiences and write reproducible bug reports for developers.
A self-starter who’s comfortable working standalone and defining their own processes in a fast-moving, early-launch environment.
Strong collaboration skills and the ability to work across development, IT, sales, and support teams.

Desirable

Experience supporting a platform or product through its early launch or scale-up phase.
Familiarity with camera systems, CCTV/surveillance hardware, networking, or IoT deployments.
Exposure to internal tooling, integrations, or ticketing/support systems.
Interest in mentoring and training others.

Pay: From £26,300.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in wallasey, msy

Technical Support Engineer

Deskside Engineer

Junior Support Specialist

Customer Support Technician (1st Line Support)

Finance Officer

Internal IT Technician

Windows Support Engineer - 3rd Line

Service Desk Engineer

Solutions Consultant

Advansys Technical Consultant

Digital Skills Coach

Senior IT Engineer

Junior IT Service Desk Representative (Apprentice)

Schools ICT Engineer

DB&T Service Desk Technician

Network Support Planner - Part Time 30 hours. 12 months FTC.

Help-Desk support analyst (1st line)

Customer Service Representative

Technology Technician

IT Support Engineer

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