Broker Work, Jobs in Longbridge, Wmd (with Salaries)

Commercial Operations Executive
Barbourne Brook Ltd —Worcester
- £29,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
Quick apply
11d
Senior Claims Handler - Commercial & Schemes
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Disease Claims Handler
Davies —Birmingham
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
FNOL Motor Claims Handler
1010 Solutions —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
New Business Trading Underwriter - Property & Casualty
Zurich Insurance —Birmingham
- Part-time
- Business development
- Analysis skills
- Communication skills
- Flexible schedule
Claims Handler - Commercial & Schemes
Howden Group Holdings —Stourbridge
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
Maths and English Tutor
Explore Learning —Shirley
- £8.40 - £12.75 an hour
- Part-time
- English
- Paid training
11d
Conveyancing Assistant
Hannah Solicitors LLP —Solihull
- From £12.71 an hour
- Part-time
- In-person
- Communication skills
Quick apply
4d
Trainee Self employed Mortgage Broker
Power Mortgages Ltd —Birmingham
- £35,000 - £100,000 a year
- Hybrid work
- Customer service
- Basic maths
- Financial services
Quick apply
Noise Induced Hearing Loss - File Handler
Keoghs —Birmingham
- Full-time
- Hybrid work
- Employee discount
Quick apply
Insurance Compliance Officer
Niche Cover Ltd —Halesowen
- £35,000 - £42,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
9d
Junior Cyber, Media and Technology Broker
Marsh —Birmingham
- Full-time
- Hybrid work
- Communication skills
Sales Executive
Taylor Wimpey —Birmingham
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Annual leave
- Employee discount
Customs Clearance Agent
C4 Logistics Ltd —Tile Hill
- £33,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
1d
Third Parties - Senior Commercial Manager
High Speed Two (HS2) —Birmingham
- £54,878 - £69,727 a year
- Full-time
- Analysis skills
- Contracts
- Negotiation
9d
Commercial & Domestic Loss Adjuster - Midlands
Crawford & Company Adjusters (UK) Ltd —Birmingham
- Remote
- Driving
- Travel
- IT
Quick apply
New Business Relationship Manager - Birmingham
Allica Bank —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Banking
Head of Compliance
NFP Corp —Bromsgrove
- Full-time
- Travel
- Organisational skills
- IT
10d
Assistant Commercial Underwriter
Crystal Insurance PLC —Birmingham
- £2,700 - £3,000 a month
- Full-time
- In-person
Quick apply
13d
Claims Handler
PIB Group Services Ltd. —Birmingham
- Up to £35,000 a year
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
9d

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Commercial Operations Executive

Barbourne Brook Ltd
Worcester

Quick apply

Job details

Permanent | Full-time
£29,000 - £35,000 a year
11 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Logistics
Microsoft Office
B2B
MailChimp
IT
HubSpot
Account management
Communication skills

Full job description

ABOUT US

Barbourne Brook is a specialist customs consultancy and technology business based in Worcester. We help UK importers, brokers, and international trade businesses manage duty, compliance, and customs data. Our customers include Screwfix, Kingfisher, Holland and Barrett, B&Q, Komatsu, GKN, Leonardo, Costco, and Charles Tyrwhitt.

Our growth engine is CAT360, our customs data analytics platform. CAT360 turns HMRC customs data into actionable intelligence, spotting overpaid duty, missed reclaims, declarant errors, and compliance gaps. We are a Multimodal 2025 Finalist for Customs Technology Partner of the Year and are aiming to grow recurring revenue from £270k to £850k over the next two years.

We are a small, ambitious team. There are no layers between you and the senior leadership of the business. The work you do here will visibly move the needle.

THE ROLE

This is a broad commercial role with customer success at its heart. You will be the primary point of contact for our CAT360 customer base, managing relationships from onboarding through to renewal. Around that, you will own HubSpot as our primary CRM, run our events programme, support targeted outbound research on named accounts, and keep the commercial pipeline clean and reliable.

We are looking for someone who can step in without heavy hand-holding. Salary reflects experience and we expect to recruit toward the top of the band for the right candidate.

Working pattern: two to three days per week in our Worcester office, remainder working from home.

WHAT YOU WILL BE DOING

Customer success (primary focus)

Own CAT360 customer relationships from onboarding through to renewal
Run regular check-ins, user groups, and insights sessions with our customer base
Manage the renewal pipeline and proactively address churn risk
Spot expansion opportunities and pass them to the senior team with a clear brief
Maintain customer health records and log all interactions in HubSpot

HubSpot Ownership

Own HubSpot as the business's primary CRM and pipeline management tool
Maintain pipeline data, contact records, and activity logging to a consistent standard
Produce the weekly pipeline report and monthly conversion metrics
Become the internal HubSpot lead: the go-to person for system knowledge, best practice, and onboarding new users

Events and partner programme

Own the events calendar: webinars, roundtables, trade shows, and sponsorships
Coordinate all logistics end-to-end: venue, travel, materials, attendee management, follow-up
Run the operational rhythm of our strategic partner programme
Support our marketing retainer with event-related coordination and asset management

Target account research

Build deep research dossiers on named target accounts: declaration footprint, broker relationships, leadership, regulatory exposure
Assemble personalised outreach packages for CCO-led senior contact
Track outreach responses and keep the pipeline moving

Inbound pipeline

Qualify inbound enquiries within 24 hours
Manage the booking and intake process for free CAT360 assessments
Pass qualified leads to the senior team with a complete handover note

WHAT WE ARE LOOKING FOR

Essential:

Proven experience in a customer-facing commercial role: account management, customer success, sales operations, or similar
HubSpot or comparable CRM experience, with the ambition to own it fully and become the internal expert
Confident with Microsoft Office: Outlook, Teams, Word, Excel
Strong written and verbal communication - you will be in front of customers and partners regularly
Organised and reliable: you can hold multiple workstreams without dropping detail
Self-starter: comfortable working independently when the senior team is on the road
Genuinely curious: the research and customer success elements reward people who want to understand the detail
Comfortable holding a broad role across five areas simultaneously

Desirable:

Experience in customs, logistics, international trade, or B2B SaaS
Familiarity with Apollo, Mailchimp, or LinkedIn Sales Navigator
Experience coordinating events operationally
Experience preparing account research or intelligence briefings

WHAT WE OFFER

Salary of £29,000 to £35,000 depending on experience.
Two to three days per week in Worcester, remainder working from home
Company pension
Health insurance (after 6-month qualifying period)
25 days annual leave plus bank holidays
Direct access to senior leadership with real visibility of the work that matters
A role with genuine breadth and a clear path to specialise as CAT360 grows
The chance to join at a moment of real growth ambition

HOW TO APPLY

Send your CV and a short covering note (no more than one page) to [email protected]. Tell us why this role appeals to you and what you would bring to it. We will respond to every application.

We run a two-stage process: an introductory call followed by an in-person interview at our Worcester office.

We are not working with recruitment agencies on this role.

Job Types: Full-time, Permanent

Pay: £29,000.00-£35,000.00 per year

Benefits:

Company pension
Private medical insurance

Ability to commute/relocate:

Worcester WR1 1UH: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Will you now or in the future require sponsorship for employment visa status?
Are you comfortable working in a hybrid setting?

Work authorisation:

United Kingdom (preferred)

Work Location: Hybrid remote in Worcester WR1 1UH

Quick apply

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