Delivery manager Work, Jobs in Airdrie, Nlk (with Salaries)

Service Delivery Manager
HCLTech —Glasgow
- English
- Master's degree
- Continuous improvement
Store Manager
Deichmann uk —Coatbridge
- £31,500 a year
- Full-time
- Customer service
- Merchandising
- Maths
- Store discount
- Employee discount
Quick apply
3d
Stockroom Manager
British Heart Foundation —Airdrie
- £24,169.60 a year
- Weekend availability
- Team management
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
1d
Delivery Manager (UKSV)
Cabinet Office —Glasgow
- £43,760 - £47,413 a year
- Part-time
- Hybrid work
- PMP
- Presentation skills
- Communication skills
- Annual leave
8d
Works Delivery Manager [Off Track]
Network Rail —Glasgow
- £43,588 - £69,839 a year
- Full-time
- Databases
- Driving
- Leadership
- Annual leave
- Employee discount
Construction Delivery Programme Manager
Fanissa Construções Ltd. —Glasgow
- £82,000 a year
- Full-time
- Engineering
- Construction experience
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
Warehouse Team Leader
Arrow XL —Airdrie
- From £27,500 a year
- Full-time
- Management
- Team management
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
Account Manager
Gallagher —Glasgow
- £67,500 - £117,500 a year
- Full-time
- Analysis skills
- Mentoring
- Leadership
Store Manager
Deichmann —Coatbridge
- £31,500 a year
- Full-time
- Customer service
- Merchandising
- Recruiting
6d
Commercial Director
SA Quality Sheds Ltd —Bathgate
- £74,874 - £86,100 a year
- Full-time
- Management
- Sales
- Business development
Quick apply
Senior Client and Operation Manager
Scottish Power —Glasgow
- From £66,000 a year
- Continuous improvement
- Travel
- Training & development
- Annual leave
- Employee discount
8d
Highways Delivery Lead
BakerHicks —Motherwell
- Hybrid work
- Engineering
- Budgeting
- Communication skills
- Annual leave
Quick apply
Team Leader
Poundland —Coatbridge
- £13.21 an hour
- Customer service
- Leadership
- Employee discount
9d
Engineering Delivery Manager
Expleo —Glasgow
- Engineering
- Project management
- Bachelor's degree
Fresh Food Manager -Belshill
Morrisons —Bellshill
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Clinique Counter Lead 33 hours
Estee Lauder —Glasgow
- Communication skills
Yard Manager
Stratum Masonry —Glasgow
- Full-time
- Forklift
- Organisational skills
- Free parking
Quick apply
Retail Team Leader / Supervisor
Spar Supermarket —Bo'ness
- £13.51 an hour
- 8 hour shift
- English
- Supervising experience
- In-person
Quick apply
23h
Sales Account Manager
FAIR FARES 4 U LIMITED —Glasgow
- £33,400 - £33,500 a year
- Full-time
- Sales
- Salesforce
- Analysis skills
Quick apply
Dual Site Branch Manager, Kurt Geiger & Carvela Glasgow
Kurt Geiger —Glasgow
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply

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Service Delivery Manager

HCLTech -
Glasgow

Apply Now

Job details

Qualifications

Information and network security experience
Operations management
Stakeholder collaboration
IT team management
Stakeholder liaison
IT service management
CISSP
English
Network infrastructure
Master's degree
CISM
Firewall
Continuous improvement
Team management
IDS
Network Protocols
Management reporting
Network monitoring
Cybersecurity
Business
Operations leadership experience

Full job description

City of Glasgow, Scotland
Job Summary

The Cyber Security Fusion Center (CSFC) is responsible to provide Security Device Management, Information Security Advisory, Information Security Monitoring and advanced Information Security Services. The responsibility of CSFC also includes but is not restricted to ensure that the customer’s network & Data are able to address the requirement of maintaining a robust Information Security environment for the customer.

The CSF C offers these services in a Shared Services Model and provides for the responsibilities by leveraging a Shared Pool of expert resources in the different areas / technologies of Information Security Solutions and corresponding security Tools infrastructure such as SIEM.

This exciting role is to work as CSFC Operations / Service Manager for multiple customers, ensure the delivery of the services as per the agreed SLAs, provide the necessary guidance for the team during critical situations as well as improve the delivery efficiency of the team.

Attention to detail, ability to drive highly diverse teams is critical.

Key Responsibilities

Manage the day-to-day working of the CSFC Operations for the different customers.

Organizational Functions:
1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer.

2. Identify the in-efficiencies in the Operations and identify potential solutions to improve efficiency.

3. Own and drive improvements in the areas of Operations, technology, Advisory and customer satisfaction.

Core Functions:
1. Regular reporting on the state of the customer delivery.

2. Maintain KPIs for the teams and report on Service Improvement Areas to senior management

3. Identify risks and maintain compliance with submission of client facing reports

Skill Requirements

Timeliness in Phone and Email responses.
Quality and effectiveness in communication and engagement with stakeholders.
Personal Priority and time management.
Low / Zero Escalation from the customers
Maintain low Attrition
Driving Innovation to improve Service standards & Quality.

Other Requirements

P5 – Proficiency Level

Understanding of the different security technologies,

Experience in deploying, configuring and troubleshooting of

1. Firewalls (Checkpoint, Cisco etc.),

2. IDS / IPS, (Network and Host),

3. Anti-Virus,

4. URL Filtering,

5. Multi-factor Authentication,

6. Privilege Access Management

7. Integration of the above technologies with different systems.

Experience in different Information Security Processes.

1. Security Change Management

2. Rule Base Reviews & Optimization

3. Security Incident Management (Standard & Critical)

Understanding of different Security Architectures.

P4 – Proficiency Level

Understanding the different connection protocols.

Experience in different reporting requirements prevalent in the information security monitoring and management space.

Experience in different compliance standards.

ISO 27001, SOX, SSAE16, etc.
Process, Criticality
Evidences

P3 – Proficiency Level

Understanding of the different monitoring systems for server, Network.

P2 – Proficiency Level

Understanding of the major business applications.

Understanding of common Infrastructure applications such as DNS, Proxy, DHCP, Messaging, Mailing, Storage, Network, Backup.

Good command of the English language, with excellent written and verbal skills.

Proactive in communication and appropriate selection of audience according to topic.

Highly organized and capable of tracking a variety of tasks to closure.

Good time management principles and effective in prioritizing workloads.

Works collaboratively with other teams and builds positive working relationships

Able to learn quickly and apply common sense to new situations, but understand when it is appropriate to engage others for advice

Open and transparent style and approach when working with others

Places a significant level of importance on personal & team development and understanding then improving upon weakness

Accepting of feedback from managers, peers, and clients in regards to work performance

Utilizes a goal-oriented approach, which drives self-improvement both personally, professionally and drives the teams.

Takes the initiative to work on tasks outside of his or her immediate scope of responsibility, and encourages others to do so.

Minimum overall experience of 15 years

Minimum of 10 years ’ experience in Information Security
Minimum of 4 years ’ experience in running a Security Operations Center for a large organization. Preferable experience in running Security Operations Center providing services to Multiple customers.

Minimum experience in managing a team of 100+ team-members.

Required (atleast one )CISSP, CISA, CISM,

Required (atleast two) OEM certifications.

Preferably Graduate with Science/Engg

Preferable with an MBA

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Refine Your Search

delivery manager jobs in airdrie, nlk

Service Delivery Manager

Store Manager

Stockroom Manager

Delivery Manager (UKSV)

Works Delivery Manager [Off Track]

Construction Delivery Programme Manager

Warehouse Team Leader

Account Manager

Store Manager

Commercial Director

Senior Client and Operation Manager

Highways Delivery Lead

Team Leader

Engineering Delivery Manager

Fresh Food Manager -Belshill

Clinique Counter Lead 33 hours

Yard Manager

Retail Team Leader / Supervisor

Sales Account Manager

Dual Site Branch Manager, Kurt Geiger & Carvela Glasgow

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