Technical support occupations Work, Jobs in Braunstone, Lec (with Salaries)

IT Desktop Support Technician
Piping Rock UK Ltd —Leicester
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
1d
Desktop Support Engineer L1
Cameo —Leicester
- £24,784.50 - £25,000.00 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
2d
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
IT Support Technician (1st/2nd Line)
ONETECHUK LTD —Rugby
- £26,500 - £30,000 a year
- Full-time
- English
- Windows
- Driving
Quick apply
5d
1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
- £25,191 - £26,409 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
Quick apply
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Windows
- Analysis skills
- Travel
11d
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Customer service
- SQL
- Presentation skills
- Annual leave
- Employee discount
Senior Technical Support Analyst
NEXT —Leicester
- From £37,816 a year
- Full-time
- Scripting
- Communication skills
- Time management
- Free parking
- Employee discount
10d
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Tamworth
- Monday to Friday
- Customer service
- Laboratory experience
- Travel
- Free parking
- Annual leave
Quick apply
2d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
12d
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
Quick apply
3d
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Warehouse experience
Quick apply
8d
Revenue Systems Enablement Partner
Ideagen —Ruddington
- Salesforce
- Communication skills
9d
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply

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IT Desktop Support Technician

Piping Rock UK Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
1 day ago

Qualifications

Desktop support
Computer Science
Customer service
CCTV
Windows
Microsoft Office
Bachelor's degree
Mac OS
Active Directory

Full job description

Piping Rock UK Ltd, is a Global manufacturer and supplier of health products, combining decades of expertise, quality ingredients and product innovation to provide world leading nutritional supplements for all.

Responsibilities

Support hardware and software for internal end users in our UK office and remotely
Remotely support international colleagues
Procure and set up new computers, tablets, and mobile devices via imaging or manual method
Troubleshoot printers and other peripherals, including desk phones and site Wi-Fi
Work with a corporate ticketing system for issue resolution and escalation
Develop, configure, and deploy enterprise desktop and laptop images
Install, upgrade, support, and troubleshoot Microsoft Windows 11, Apple macOS, Microsoft Office, and other authorised applications
Perform preventative maintenance on computers, printers, and other authorised peripheral equipment
Set up, update, and track all IT assets in the UK, including the secure erasure of data in line with UK GDPR and the Data Protection Act 2018, and the environmentally responsible recycling of end-of-life assets in accordance with the WEEE Regulations 2013
Manage site CCTV software and access control systems in accordance with UK GDPR, the Data Protection Act 2018, and the ICO's guidance on the use of CCTV
Support employee desk setups and, where required, office desk moves
Work on special projects as required
Undertake additional duties as reasonably assigned

Qualifications

Demonstrable experience in a similar desktop support role (typically equivalent to 3–5 years), or comparable skills and knowledge gained through other routes
Understanding of Active Directory, Entra ID, and Microsoft 365
Ability to determine whether an issue is client-side or server-side, and to follow proper troubleshooting and escalation steps
Self-motivated, with the ability to work quickly and independently with minimal supervision
Strong interpersonal and teamwork skills
Excellent customer service skills, with professional phone and email etiquette
Strong attention to detail and a willingness to ask for help when necessary
A positive and proactive attitude
This role involves manual handling tasks, including moving equipment weighing up to 22.5 kg, and frequent bending or kneeling while operating equipment. Reasonable adjustments will be considered for candidates who may require them, in line with the Equality Act 2010
Bachelor's degree in Computer Science, Information Systems, or a related field; equivalent qualifying experience will also be considered

Job Types: Full-time, Permanent

Ability to commute/relocate:

Leicester LE3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you need visa sponsorship to work in the UK?
Do you have experiencing in supporting hardware and software for internal end users?
Do you have experience in troubleshooting and performing preventative maintenance on computers, printers and other peripherals, including desk phones and site Wi-Fi?
Do you have experience in installing, upgrading, supporting, and troubleshooting Microsoft Windows 11, Apple macOS, Microsoft Office, and other authorised applications?
Are you able to develop, configure, and deploy enterprise desktop and laptop images?

Education:

Bachelor's (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in braunstone, lec

IT Desktop Support Technician

Desktop Support Engineer L1

Technical Support Advisor

IT Support Technician (1st/2nd Line)

1st Line IT Service Desk Analyst

IT Helpdesk Technician

Associate Field Services Technician, IT

Warehouse IT Support Associate

Senior Technical Support Analyst

Powered Access Customer Support Engineer

Technical Support & Customer Success Coordinator

IT Infrastructure Field Support Engineer

Desktop Support Analyst - Derby

Service Desk Coordinator

IT Technician

IT Support Assistant

Revenue Systems Enablement Partner

Support Engineer

IT Field Service Engineer

2nd Line Support Engineer - Nottingham based

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