Hotel Work, Jobs in Ledbury, Hef (with Salaries)

Receptionist
The Malvern Hills Hotel and Restaurants —Malvern
- £13.25 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
Quick apply
12d
Sales Advisor
Hotel Chocolat —Gloucester
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
Reception Team Member - Part Time
Travelodge —Hereford
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
8d
Hotel Receptionist
Ballingham ltd. Castle House Hotel —Hereford
- £13 - £14 an hour
- Full-time
- Hotel
- Organisational skills
- Front desk
Quick apply
7d
Reception/Front of House
Cotswold Grange —Cheltenham
- From £12.75 an hour
- Part-time
- Bar
- English
- Hotel
Quick apply
2d
Kitchen Porter/Assistant
The Cottage in the Wood Hotel, Restaurant and Bar —Malvern
- £10.60 - £12.71 an hour
- Part-time
- Hospitality
- Cooking
- Hotel
- Flexible schedule
Quick apply
4d
Bar Staff/Front of House
Ye Olde Anchor Inn —Worcester
- £14 an hour
- Part-time
- Bar
- Casual dining restaurant
- Sales
- Store discount
- Annual leave
Quick apply
Hotel Receptionist
Ellenborough Park Hotel —Cheltenham
- Up to £25,857 a year
- Weekend availability
- Computer literacy
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
17h
Ground Floor - Team Member
Premier Inn —Tewkesbury
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
14d
Front of House team
Reception (Cheltenham) —Cheltenham
- £28,153.63 a year
- Weekend availability
- Hotel
- Front desk
Quick apply
11d
Night Porter Live in
HandPickedHotels —Worcester
- From £14 an hour
- Weekend availability
- Bar
- Hotel
- Guest services
- Free parking
- Employee assistance programme
Bar & Restaurant Person - Pilgrim Hotel live in
The Pilgrim Hotel —Hereford
- From £12.71 an hour
- Part-time
- Hospitality
- Bar
- Hotel
Quick apply
10d
Bar Team Member
Holme Lacy House Hotel —Holme Lacy
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Employee discount
10d
Front of house team member (18 years old +)
The Talbot Inn - Kempsey —Kempsey
- £10 - £13 an hour
- Part-time
- Customer service
- Basic maths
- Maths
Quick apply
12d
Ground Floor Team Member
Premier Inn —Cheltenham
- Up to £13.06 an hour
- Weekend availability
- Serving
- Hotel
- Restaurant
- Employee discount
Quick apply
11d
Deputy General Manager
The Green Man at Fownhope —Hereford
- Up to £15 an hour
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Casual Guest Service Agent
Hilton —Tewkesbury
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Cleaning
18h
Guest Service Assistant - Part-time
Hilton —Tewkesbury
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Hotel
- Free parking
- Employee discount
Food & Beverage Assistant
Hotel Indigo —Gloucester
- £13.15 an hour
- 8 hour shift
- Serving
- Hotel
- Communication skills
- Employee discount
- Life insurance
Hotel Housekeeping
The Green Dragon Hotel —Hereford
- From £19,827 a year
- Part-time
- Hospitality
- Hotel
- Cleaning
- Employee discount
Quick apply
2d

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Receptionist

The Malvern Hills Hotel and Restaurants -
Malvern

Quick apply

Job details

Permanent | Part-time
£13.25 an hour
12 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Word
Guest check-in and check-out
Driving Licence
Microsoft Outlook
Guest relations
Hotel and accommodations experience
Arranging restaurant reservations
Internal department liaison
Complaint handling
Accommodation booking
Front desk
Customer interaction
Guest services telephone call handling
Cash handling
Hotel front office operations

Full job description

Receptionist – Malvern Hills Hotel

Location: Malvern, Worcestershire
Job Type: Full-time / Part-time
Reporting to: Hotel Manager

About the Role

We are looking for a friendly, professional and enthusiastic Receptionist to join the team at the Malvern Hills Hotel.

As the first point of contact for many of our guests, you will play an important role in creating a warm and welcoming experience from the moment they arrive. You will be responsible for providing excellent customer service, handling reservations and enquiries, and supporting the smooth day-to-day running of the hotel.

This is a varied role within a family-owned hotel, ideal for someone who enjoys meeting people, working as part of a team and providing a high standard of service.

Key Responsibilities

Welcome guests to the hotel in a friendly and professional manner.
Check guests in and out efficiently, ensuring they have all the information they need.
Handle telephone, email and face-to-face enquiries.
Take and manage room reservations and amendments.
Process payments, deposits and invoices accurately.
Provide information about the hotel, restaurants, local attractions and the Malvern Hills.
Deal with guest requests and resolve any issues or complaints promptly and professionally.
Liaise with housekeeping, restaurant and management teams to ensure guests receive a seamless service.
Monitor room availability and ensure booking information is kept accurate and up to date.
Assist with restaurant bookings and enquiries where required.
Promote hotel facilities, dining options, special offers and local experiences.
Maintain a clean, tidy and welcoming reception area.
Complete daily reception and administration duties.
Follow hotel procedures relating to security, cash handling, health and safety and data protection.
Assist other departments when required to support the smooth running of the hotel.

The Ideal Candidate

We are looking for someone who is:

Friendly, approachable and confident when dealing with guests.
Well organised and able to manage several tasks at once.
Professional and well presented.
A good communicator with excellent customer service skills.
Comfortable using computers and hotel booking systems.
Reliable, punctual and able to work as part of a team.
Calm and professional when dealing with challenging situations.
Proactive, with a positive attitude and willingness to help.
Flexible regarding working hours, including evenings, weekends and bank holidays.
Passionate about providing guests with a memorable experience.

Experience

Previous hotel, reception or customer service experience would be an advantage, but full training will be provided for the right candidate.

Experience within hospitality is desirable, although we would also welcome applications from candidates with strong customer service experience who are looking to develop their career within the hotel industry.

What We Offer

A friendly and supportive working environment.
The opportunity to work in a beautiful location on the Malvern Hills.
The opportunity to become part of a friendly, family-owned hotel team.
A varied role with the chance to develop your hospitality and customer service skills.

Pay: £13.25 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

Free parking
On-site parking

Ability to commute/relocate:

Malvern WR13 6DW: reliably commute or plan to relocate before starting work (required)

Experience:

reception: 2 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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I want to receive the latest job alerts for hotel in ledbury, hef

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