Front Office Assistant Manager
Hilton Garden Inn London Heathrow Airport —Hounslow
- £33,520 a year
- Full-time
- Hospitality
- Customer service
- Front desk
- Employee discount
- Referral programme
Quick apply
14d
Head Concierge
The Clermont —London
- £36,900 a year
- Full-time
- Hospitality
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Guest Service Manager
The Hoxton —London
- Full-time
- Hotel
- Front desk
- Restaurant
- Life insurance
Quick apply
Guest Service Manager- Assistant Front Office Manager
Holiday Inn Express London-Excel —East London
- £34,711.94 a year
- Full-time
- Hotel
- Organisational skills
- Guest services
- Free parking
- Employee assistance programme
Quick apply
13d
Guest Service Manager
Four Points Flex by Sheraton - London Euston —London
- £32,000 a year
- Employee assistance programme
- Employee discount
13d
Residential Concierge Team Manager - Ethos Farm
Battersea Academy for Skills & Employment —London
- £18 an hour
- Weekend availability
- IT
Quick apply
Front Office Manager (maternity cover)
St Martins Lane Hotel —London
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Head Concierge
OBS Hotel Limited —London
- Hospitality
- Hotel
- Leadership
6d
Front Desk Manager - Aloft by Marriott London Excel
Marriott International, Inc —London
- Full-time
- No experience needed
- Hotel
- Front desk
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
12d
Receptionist/Manager
Groomers on the Green —Hatfield
- Up to £14.50 an hour
- Full-time
- Customer service
- Administrative experience
- Supervising experience
Quick apply
8d
Front Desk Manager
Marriott International, Inc —London
- Full-time
- No experience needed
- Hotel
- Front desk
- Health & wellbeing programme
- Employee assistance programme
7d
Front Office Manager
Andaz Liverpool Street —London
- £49,700 a year
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
6d
Office Manager / Receptionist
Equans —High Wycombe
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
Assistant Front Office Manager
Dorsett Canary Wharf —Canary Wharf
- £37,000 a year
- Full-time
- Hospitality
- Hotel
- Mentoring
Quick apply
22h
Guest Services Manager
Hyde & Seek Hotel —London
- £33,000 a year
- Full-time
- Hotel
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Front Office Manager
Hilton London Angel Islington —London
- £36,000 a year
- Full-time
- Hospitality
- Customer service
- Front desk
- Employee discount
- Referral programme
Quick apply
6d
Front Office Manager
Hilton —London
- Full-time
- Hospitality
- Sales
- Hotel
Guest Relations Manager
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Hotel experience
- Health & wellbeing programme
- Employee assistance programme
11d

I want to receive the latest job alerts for front desk manager in radlett, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Front Office Assistant Manager

Hilton Garden Inn London Heathrow Airport -
Hounslow

Quick apply

Job details

Full-time
£33,520 a year
14 days ago

Benefits

Employee discount
Referral programme

Qualifications

Hospitality
Customer service
Front desk
Communication skills

Full job description

Front Office Assistant Manager

Hilton Garden Inn London Heathrow Airport

Salary: £33,520 per annum
Job Type: Permanent
Hours: Full-time
Town: Hounslow

At HGI Heathrow we are passionate about crafting, delivering, and creating memorable experiences. We are a 4* star 364-bedroom property with 10 versatile meeting spaces. We are located within an easily commutable distance near Heathrow Airport with good transport connections within walking distance, including Hatton Cross Tube and Bus Station.

We are currently recruiting for a Front Office Assistant Manager to join our Truly Talented team.

Reporting directly to the Front Office Manager, this is an exciting role for a talented individual looking for career growth and a new challenge in a fast-paced, busy, hardworking team environment.

What we offer

£ 33,520 per annum
Permanent, full-time contract (40hrs per week)

Benefits

Worldwide employee discounts at Hilton Hotels;
Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
28 days holiday, including bank holidays, increasing yearly to 33 days;
Discounts across retail, restaurants, events and more through our benefits & rewards portal;
Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
Yearly complimentary Axiom Xcape stayover after one year of service;
A growing team with great training, progression, and promotion opportunities;
Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
Free meals while on shift;
Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

As Front Office Assistant Manager, you assist with the day-to-day running of the reception and supervise the department in the absence of the manager.

You will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.

You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone.

You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.

Responsibilities of the role will include but are not limited to:

To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach;
To be confident in assisting in the smooth running of the department, assisting with rotas, appraisals and training of colleagues;
To take pride and ownership of the smooth running and efficient organisation of the Reception in line with established procedures and standards;
To establish a good relationship with colleagues showing teamwork and flexibility to assist in solving problems and answering queries;
To establish a courteous, helpful, and friendly attitude toward all guests at all times and to be confident in using guest names at every available opportunity;
To record all relevant comments of appreciation, suggestions and maintenance points in order to initiate follow-up using your integrity;
To ensure correct hand-over procedure of the day’s business with regard to cover and cashiering;
To be aware of complaints/problems and bring them to the attention of the Front Office and Duty Manager and to offer assistance using your integrity;
To promote the company values and behaviours at all times.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The core skills and experience required to succeed:

Truly passionate about the Hospitality Industry;
Previous experience as a receptionist or reception supervisor is required;
Ability to understand our guests’ needs to create exceptional service experiences, that result in lasting memories;
Outstanding customer service skills with the ability to anticipate guests’ needs;
A strong leader capable of motivating and influencing others to work to defined procedures and standards;
Excellent personal presentation;
Ability to function independently with a minimum of supervision;
Excellent communication skills, the ability to communicate verbally and in writing;
To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Hilton Garden Inn London Heathrow Airport.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.

Quick apply

Refine Your Search

front desk manager jobs in radlett, hrt