Customer service representative Work, Jobs in Dalry, Nay (with Salaries)

Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
7d
Customer Service Representative
BWT UK —Glasgow
- £24,784.50 a year
- 8 hour shift
- Bilingual
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Service Advisor
Fittleworth —Glasgow
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
5d
Customer Service Representative - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Customer service
- Work from home
- Employee discount
Customer Service Assistant
Wickes —Glasgow
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Customer Service Representative
Tesco Insurance —Glasgow
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
- Gym membership
10d
Customer Service Advisor
SunbeltRentals —Kilmarnock
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
6d
Customer Service Representative
Opos Limited —Dumbarton
- From £27,300 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Speedy Freight Glasgow —Newton Mearns
- From £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
3d
Customer Service Advisor
Balfour Beatty —Glasgow
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
- Annual leave
5d
Part Time Customer Service Advisor
Collegiate —Glasgow
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Communication skills
- Bereavement leave
- Sick pay
Quick apply
Call Centre Agent
Optical Express Group —Glasgow
- £13 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
Customer Service Advisor
Elis —Inchinnan
- Up to £27,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
13d
Customer Service Team Leader
Paddy Power —Greenock
- From £13.25 an hour
- Employee discount
- Sick pay
Apprentice Customer Service Advisor / Bodyshop Administrator
Fix Auto UK Apprentices —Ayr
- From £320 a week
- Full-time
- No experience needed
- In-person
Quick apply
12d
Customer Service Assistant - Dalrymple
CJ Lang & Son Limited —Dalrymple
- Weekend availability
- Customer service
- Employee discount
- Flexible schedule
5d
Client Service Specialist
Howden Group Holdings —Glasgow
- Full-time
- Hybrid work
- Maintenance
- Microsoft Office
7d
Customer Service Advisor (Zero Carbon Living)
OVO Energy —Glasgow
- £25,950 - £26,770 a year
- Full-time
- Travel
- Work from home
- Employee discount
Quick apply
Customer Service Advisor - Vehicle Repair Centre
Touch Ups Glasgow Ltd —Glasgow
- £13 an hour
- Full-time
- Customer service
- Computer skills
- In-person
- Free parking
Quick apply
2d
Customer Relations Agent (Temp)
Loganair Limited —Paisley
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Employee discount
Quick apply
5d

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Customer Service Advisor

Huntswood -
Glasgow

Quick apply

Job details

Permanent | Full-time
From £26,227 a year
7 days ago

Benefits

Casual dress
Store discount
Health & wellbeing programme
Employee mentoring programme
Annual leave
Company pension
Work from home
Company events
Employee discount
Transport links
Paid volunteer time
Life insurance
Referral programme

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Financial services
Communication skills
Banking
Negotiation

Full job description

Customer Service Advisor (Fraud) – Join an Award Winning Outsourcer and Grow Your Career!

We’re looking for empathetic, proactive Customer Service Advisors to support customers via inbound calls as their first point of contact. You will play a vital role in investigating suspected fraud and scam cases, working on behalf of our established Banking client to deliver fair, timely, and high‑quality resolutions.

Start Date: 3rd August 2026
Salary: From £26,227 per annum
Hourly Rate: £13.45 + 25p per hour site incentive for your first 12 weeks
Performance Bonus: Up to £1.10 per hour
Location: Full time site based in our Glasgow City Centre Office during initial training and Gradbay (minimum 12 weeks).

Once you are signed off (Week 12) you can work from home!

What you’ll do:

Investigate: Identify, raise, and resolve potential fraud or scam‑related cases.
Support Customers: Be a professional and reassuring voice for customers during stressful situations.
Take Ownership: Where errors occur, acknowledge them and work towards the right outcome.
Communicate Clearly: Keep customers and stakeholders informed throughout the journey.
Collaborate: Work closely with internal teams to ensure a seamless experience.
Adapt & Improve: Learn from cases to help enhance processes and outcomes.

What We’re Looking For

Previous Customer Service experience (contact centre or financial services background desirable)
Strong communication and interpersonal skills
Confident negotiation and problem‑solving abilities
Able to work well independently and within a team
Motivated, resilient, and goal‑driven
Comfortable using computer systems
Ability to work under pressure and meet deadlines

Working Hours

37.5 hours per week
Monday–Sunday, shift rotation between 8am and 8pm
Full attendance during your initial training period is required to ensure you receive all the support and knowledge needed to set you up for success in the role.

Your Benefits & Perks

Comprehensive Training with experienced Trainers
Life assurance - providing coverage at 1x your basic salary in the event of unforeseen circumstances
Health Cash Plan - helping you claim back the cost of everyday healthcare
‘Perks at work’ staff discounts - access to our intranet with exclusive discounts from leading retailers such as Apple, M&S, Expedia and many more…
Colleague Recognition Scheme – Become a Huntswood Hero!
Regular colleague engagement activities where you could earn additional incentive
Access to an online Well-being centre that has a variety of tools to nurture your overall health
Free Fruit, Tea, Coffee & Hot Chocolate on site
Payday pizza! Enjoy some pizza on us every Wednesday before each payday when working on site
Discounted Premium City Centre Parking
Refer a friend scheme (earn £1000 for each person you refer)
Mentorship program to grow and develop within the company

Why Join Huntswood?

At Huntswood, our people are at the heart of everything we do. As a trusted Business Process Outsourcer (BPO), we partner with leading brands to deliver exceptional customer experiences — and we invest heavily in developing our teams to do just that.

Whether you join us on a fixed‑term contract or as a permanent employee, you’ll gain variety, career progression, and the support you need to reach your goals.

Huntswood is now part of ResultsCX, a global leader in Customer Experience Management, giving you even more opportunities to grow in a fast‑moving, forward‑thinking organisation.

Committed to Inclusivity

Huntswood, a ResultsCX company, is an equal opportunity employer. We welcome applications from all backgrounds and are proud to be a Disability Confident employer. We guarantee an interview for all disabled applicants who meet the minimum criteria.

For your safety, please note: Huntswood will only request contact details via email when first reaching out — we will never ask for additional personal information at that stage.

Job Types: Full-time, Permanent

Pay: From £26,227.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Employee mentoring programme
Health & wellbeing programme
Life insurance
Paid volunteer time
Referral programme
Store discount
Transport links
Work from home

Application question(s):

Please note that annual leave cannot be approved during your first six weeks due to training. Do you currently have any leave booked within the first six weeks of your start date?
Please note: From 1 September, the rotational shift pattern may change, requiring employees to work between 7:00am and 11:00pm. Could you please confirm whether you would be able to commit to this revised working pattern?

Experience:

Customer Service : 1 year (required)
Contact Centre: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Glasgow G1 2RX

Quick apply

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Customer Service Advisor