Customer support & client services occupations Work, Jobs in Backworth, Nbl (with Salaries)

Aftersales Advisor
BCA —Newcastle upon Tyne
- £14.11 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Customer Experience Advisor - Sales - ( Newcastle based)
guitarguitar Limited —Newcastle upon Tyne
- £24,784.50 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor (Contact Centre)
Alpha UK Projects Limited —Newcastle upon Tyne
- £13.00 - £13.95 an hour
- Full-time
- Hybrid work
- In-person
- Communication skills
- Store discount
- Work from home
Quick apply
5d
Customer Service Advisor (Inbound)
PDSA —Sunderland
- £24,528 - £25,264 a year
- Full-time
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
2d
Customer Service Operators
J Barbour and Sons —South Shields
- Weekend availability
- Customer service
- Communication skills
- Store discount
- Employee discount
Quick apply
Customer Experience Advisor
believe housing —Seaham
- £27,073 - £28,426 a year
- Part-time
- In-person
- Free parking
- Store discount
Quick apply
14d
Customer Account Specialist
TT Electronics plc —Bedlington
- Full-time
- Sales
- Customer service
- Data entry
- Annual leave
- Employee assistance programme
After Sales Admin Co-ordinator
Nirvana Europe Ltd —Wallsend
- From £23,958 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Free parking
Quick apply
Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
Customer Advisor
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- £14.29 an hour
- Full-time
- Hybrid work
- Communication skills
6d
Customer Hub Advisor (Late Shift)
Ocado Retail —Sunderland
- £27,275 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
4d
Customer Service Advisor
Wave Utilities —Durham
- From £26,634 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
5d
Online Chat Support Agent
Wadley Donovan Gutshaw Consulting —Washington
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick apply
Customer Experience Advisor - JLR (12 month fixed term contract)
MSX International —Whitley Bay
- Up to £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Client Partner
Cargo Creative Ltd —North Shields
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Free parking
- Work from home
Quick apply
Customer Service Representative (University Clearing) Temp
Echo-U Ltd. —Newcastle upon Tyne
- From £24,784.50 a year
- Temporary
- Hospitality
- Customer service
- In-person
Quick apply
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
11d
Business Support Adviser
UMi Commercial Ltd (Trading as UMi) —Durham
- £27,000 a year
- Temporary
- Hybrid work
- Customer service
- Accounting
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Group Customer Services Manager
Vertu Motors —Gateshead
- £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Employee discount
Quick apply
6d
Customer Service Executive
Essentra —Jarrow
- £24,800 a year
- Manufacturing
- Communication skills
- Annual leave
- Employee discount

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Aftersales Advisor

BCA -
Newcastle upon Tyne

Quick apply

Job details

Permanent
£14.11 an hour
13 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Complaint handling
Organisational skills
Customer interaction
Communication skills

Full job description

About The Role

Job Role – Aftersales Advisor

Salary – £14.11 per hour

Location – BCA Newcastle

Working Hours – Monday to Friday (shifts are on a rotating pattern and between the hours of 7am-6pm)

Type of Employment – Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build

the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role

In this role, you’ll deliver industry-leading customer service to our buyers, ensuring a smooth and efficient vehicle collection experience. You’ll play a key part in resolving queries and complaints quickly, professionally, and cost-effectively, helping to maintain a positive customer journey from start to finish.

Your key responsibilities will be:

Carry out vehicle production administration, including accurate data entry and document management
Manage the Click & Collect process, ensuring a seamless, efficient, and positive experience for buyers and hauliers
Provide a professional front-of-house service to customers and site visitors
Support buyers by resolving queries and complaints in a timely and effective manner
Work closely with the central claims team to ensure issues are handled promptly and recorded accurately
Respond to and action requests from the central call centre efficiently

To be successful, you’ll bring the following with you:

Strong customer service skills with a professional and customer-focused approach
Excellent attention to detail and organisational ability
Confident IT skills, with experience in Salesforce or similar systems desirable
Good decision-making and problem-solving skills
Strong communication and interpersonal skills
A reliable team player who thrives in a fast-paced environment

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking
Company Pension Scheme
Cycle to work scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…

BCA Academy

Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Quick apply

Refine Your Search

customer support & client services occupations jobs in backworth, nbl

Aftersales Advisor

Customer Experience Advisor - Sales - ( Newcastle based)

Customer Service Advisor (Contact Centre)

Customer Service Advisor (Inbound)

Customer Service Operators

Customer Experience Advisor

Customer Account Specialist

After Sales Admin Co-ordinator

Service Advisor (Customer Service)

Customer Advisor

Customer Hub Advisor (Late Shift)

Customer Service Advisor

Online Chat Support Agent

Customer Experience Advisor - JLR (12 month fixed term contract)

Client Partner

Customer Service Representative (University Clearing) Temp

Customer Success Manager

Business Support Adviser

Group Customer Services Manager

Customer Service Executive

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