It support technician Work, Jobs in Pangbourne, Brk (with Salaries)

Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
IT Support Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Google Suite
- Computer literacy
- Free parking
Quick apply
1d
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Azure
- No experience needed
Quick apply
7d
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
4d
Support Technician (EMEA Helpdesk)
Utelogy —Basingstoke
- Full-time
- Hybrid work
- Communication skills
Quick apply
12d
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
IT Officer
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
1d
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
7d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
ICT Technician
Wallingford School —Wallingford
- £25,583 - £26,403 a year
- Full-time
- School
Electronic Patient Records IT Support / Configuration (NHS role)
NHS Professionals —Aylesbury
- £21 - £24 an hour
- Temporary
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Flexitime
Quick apply
3d
IT Analyst Field Support
Axiom Technologies —Reading
- Full-time
23h
IT Support Engineer
Platned Ltd —Gerrards Cross
- From £26,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
Quick apply
10d
IT Field Support Engineer
Aspire Technology Solutions —Reading
- £28,860 - £36,000 a year
- Full-time
- Customer service
- Computer networking
- Communication skills
Quick apply
IT Administrator
The Brain Tumour Charity —Fleet
- £29,000 a year
- Full-time
- Hybrid work
- Communication skills
5d
IT Systems Administrator
Nomios —Basingstoke
- Full-time
- Remote
- Continuous improvement
- Communication skills
Quick apply
Associate Support Engineer
PaperCut Software —Bracknell
- Full-time
- Hybrid work
- Computer Science
- IT
- Communication skills
Quick apply
IT Apprentice
Housing Solutions —Maidenhead
- £25,948 a year
- Full-time
- Computer literacy
- Travel
- SharePoint
- Annual leave
4d

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Technical Support Engineer

Aspen Technology -
Reading

Apply Now

Job details

Qualifications

Technical troubleshooting
Engineering
English
Master's degree
Bachelor's degree
Scripting
Software testing
Customer support
Customer interaction
Communication skills
Pre-sales
Help desk

Full job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Your Impact

AspenTech is looking for skilled Technical Support Engineers to join our team in two distinct areas: Engineering Solutions and Subsurface Science & Engineering Solutions (SSE). Candidates should apply based on their area of expertise, either in engineering process simulation or geoscience subsurface modeling. This role offers opportunities to work with cutting-edge technology, providing world-class customer support, training, and product expertise.

For Engineering Solutions:

Provide technical support for Aspen Engineering solutions (Aspen Plus, HYSYS, ACCE, EDR, or other related tools), troubleshooting complex technical and simulation issues.

Deliver customer training and maintain up-to-date training materials for engineering products.

Collaborate with customers to optimize workflows and recommend improvements to achieve better outcomes using our solutions.

Engage with R&D teams to suggest product improvements based on customer feedback and your own insights.

Conduct pre-release testing of software, contribute to product enhancement, and author white papers for the knowledge base.

Travel to customer sites as required, with travel typically being less than 30%.

For Subsurface Science & Engineering Solutions:

Provide technical support for Aspen SSE products (SKUA, RMS) with a focus on reservoir modeling and geoscience workflows.

Deliver high-quality training on subsurface modeling tools, assisting customers in optimizing their use of the software for geological applications.

Assist in pre-sales consultations by identifying prospects’ business challenges and positioning AspenTech products as solutions.

Troubleshoot complex geoscience-related technical issues and work with internal teams to drive timely solutions.

Participate in industry events, contribute to departmental projects, and support the development of training materials.

Travel to customer sites as required, generally less than 25%.

What You'll Need

For Engineering Solutions:

Bachelor's degree in Chemical Engineering, Process Engineering, Petroleum Engineering, or similar field, or equivalent work experience. A Master's degree is a plus.

Experience with AspenTech Engineering tools (Aspen Plus, HYSYS, EDR, ACCE) or related software.

Experience with process simulation models and troubleshooting.

Knowledge of Hybrid modeling techniques and piping/layout development (OptiPlant-related technologies is a plus).

Excellent communication and training delivery skills.

For Subsurface Science & Engineering Solutions:

Bachelor's degree Geoscience or Petroleum Engineering, or equivalent years of relevant experience. A Master's degree is a plus.

Experience in geological modeling software such as SKUA, RMS, or Petrel

Knowledge of subsurface workflows, including reservoir modeling and New Energy workflows like CCS and Geothermal.

Familiarity with Python scripting and software customizations is highly desired.

Strong customer-first mindset, with excellent problem-solving and relationship-building skills.

Preferred Qualifications:

Fluent in English, with proficiency in an additional language a plus.

Competencies for Both Profiles:

Strong technical troubleshooting and problem-solving skills.

Excellent interpersonal and communication skills, with the ability to work cross-functionally.

Ability to manage multiple priorities and adapt to changing environments.

Willingness to travel as needed, with international travel possible. (Actual travel percentages can vary based on role and business needs. Flexibility may be discussed through the interview process.)

Our goal is to find the best role for you at AspenTech. Applicants will be reviewed for this position as well as similar roles with varying skill requirements and/or years of experience.

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it support technician jobs in pangbourne, brk

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