Crm manager Work, Jobs in Burscough, Lan (with Salaries)

Senior CRM Manager
Science in Sport Group —Blackburn
- Up to £55,000 a year
- Doctoral degree
- Leadership
- Communication skills
- Employee discount
12d
Senior CRM Executive
Specialist Holidays Group —Chester
- Full-time
- Sales
- Project management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
E-Commerce Manager
Tile Centre —Blackburn
- £30,000 - £50,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Free parking
- Employee discount
Quick apply
Key Account Manager
Expleo —Preston
- Sales
- Business development
- Travel
Key Account Manager - Global Sales
CMA CGM —Liverpool
- Hybrid work
- CRM software
- Business development
- Presentation skills
- Annual leave
- Employee assistance programme
6d
Digital Trading Manager
Oh Polly —Wirral
- £45,000 - £52,000 a year
- Hybrid work
- Sales
- Merchandising
- Analysis skills
- Employee discount
Quick apply
Key Account Manager
Assystem —Bolton
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Marketing Manager
Dental Excellence UK —Liverpool
- £40,000 - £60,000 a year
- Full-time
- Social media management
- Team management
- In-person
- Free parking
Quick apply
13d
Brand Campaign Manager
Matalan —Liverpool
- Full-time
- Project management
- Communication skills
- Employee discount
Quick apply
Area Sales Manager, Strategic Accounts
Ingersoll Rand —Preston
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Employee assistance programme
Ecommerce & Marketing Manager
Universal Container Services Limited —Irlam
- £50,000 - £60,000 a year
- Full-time
- Analysis skills
- Team management
- In-person
- Free parking
Quick apply
8d
Apprentice Level 4 Sales Executive
Colloids —Liverpool
- Full-time
- Computer literacy
- Business development
- Maths
- Life insurance
Quick apply
12d
Sales Account Manager - Education Technology (£40k+ OTE)
Complete Education Solutions Ltd —Ellesmere Port
- From £28,000 a year
- Full-time
- Childcare
- Travel
- Organisational skills
- Free parking
Quick apply
Field Sales Account Manager
Woodscape Ltd —Blackburn
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Travel
- In-person
Quick apply
6d
Field Sales Account Manager
Dobson Welch —Kirkby
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
Quick apply
6d
Digital Marketing Manager
Universal Container Services Limited —Irlam
- £50,000 - £60,000 a year
- Full-time
- Project management
- In-person
- Communication skills
- Free parking
Quick apply
8d
Inbound Sales Executive
AlphaBiolabs —Warrington
- From £26,458 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Internal Sales
Streamline Site Solutions —Widnes
- From £24,420 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
Organic Social Media Executive
DFS —Golborne
- Organisational skills
- Leadership
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
Growth Practice Marketing Manager
mydentist —Radcliffe
- Full-time
- Hybrid work
- CRM software
- Free parking
- Employee assistance programme
Quick apply

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Senior CRM Manager

Science in Sport Group
Blackburn

Apply Now

Job details

Up to £55,000 a year
12 days ago

Benefits

Cycle to work scheme
On-site gym
Company pension
Employee discount

Qualifications

Email marketing
Salesforce Marketing Cloud
Doctoral degree
Stakeholder liaison
Customer loyalty building
Relationship management
Communications
Audience segmentation
A/B testing
Leadership
Communication skills
Analytics

Full job description

Who We Are

Science In Sport Group is a world leader in sports and performance nutrition.

We have two highly regarded brands; SiS which combines world-class science and innovation to provide optimal performance nutritional solutions for professional athletes, sports and fitness enthusiasts and the active lifestyle community. This includes over 320 professional teams worldwide across a broad range of sports including Football, Rugby, Cycling, Athletics, Basketball, Netball and Swimming. Brand ambassadors include former track cyclist Sir Chris Hoy, an eleven-time world champion and six-time Olympic champion, and Eilish McColgan, who won gold in the 2022 Commonwealth Games 10,000 metres.

PhD Nutrition is a premium, active-nutrition brand for the active lifestyle community wanting intelligent nutrition to help them achieve their goals. With over 20 years of research and development, our products are designed to maximise performance in and out of the gym. It’s an exciting time for PhD Nutrition as 2025 will kick off an entirely new line up of brand ambassadors, from hybrid athletes to qualified sports nutritionists.

The two brands sell through the phd.com and scienceinsport.com digital platforms, third-party online marketplaces including Amazon, as well as extensive domestic and international retail distribution.

In 2022 the company opened a state of the art 160,000 square foot manufacturing and logistics facility in Blackburn, Lancashire. Providing a significant advantage in product costs and customer response time and most importantly, allowing Science In Sport to lead the way for quality standards.

Science In Sport is the nutrition partner to globally recognised elite teams, including Tottenham Hotspur, Saracens Rugby, British Triathlon, Aquatics GB, British Cycling, England Netball and Loughborough Sports. As well as being the Official Energy Gel Provider of RunThrough and the Official Nutrition Partner of Ultra X.

The Role

As part of our ambitious growth strategy, we’re seeking an experienced CRM leader to own and evolve our customer engagement and lifecycle strategy, driving retention, loyalty, lifetime value and brand affinity across digital channels.

The Senior CRM Manager will define and lead the CRM strategy across the SiS and PhD brands, elevating personalised communications, refining segmentation & lifecycle programmes, and increasing long-term customer value. You will manage and mentor a growing CRM team and work closely with Performance Marketing, Ecommerce, Data & Analytics and Commercial teams to align CRM activity with wider growth and retention goals.

Contract: Permanent
Salary: Up to £55,000 per annum
Working Hours: 9am - 5.30pm
Location: Blackburn

Benefits

On-site gym
Cycle to work scheme
Product discount
Birthday day off
Pension - employer contribution at 4%

The work - Your 4 most important responsibilities

Translate business goals into measurable CRM outcomes and growth levers.
Design, implement and optimise end-to-end customer lifecycle journeys (acquisition > onboarding > retention > re-engagement > loyalty).
Build advanced segmentation, propensity models and automation programs informed by data and business insights.
Leverage CRM data to generate actionable insights and drive strategic decisions

Accountability – what you are responsible for delivering

CRM Leadership

Own the CRM vision, strategy and roadmap to accelerate customer engagement, repeat purchase, loyalty and retention.
Translate business goals into measurable CRM outcomes and growth levers.
Lead long-term planning of CRM investments, metrics and technology stack enhancements.

Lifecycle & Engagement

Design, implement and optimise end-to-end customer lifecycle journeys (acquisition > onboarding > retention > re-engagement > loyalty).
Build advanced segmentation, propensity models and automation programs informed by data and business insights.
Oversee personalised messaging across email, push, SMS, onsite, and CRM-connected channels.

Team Leadership

Lead, develop and grow the CRM function, including coaching more junior team members (e.g., CRM specialists/analysts).
Foster cross-functional collaboration to align CRM planning with product launches, campaigns, and promotional activity.

Performance & Analytics

Establish performance KPIs and dashboards to measure CRM impact on customer behaviour, revenue and retention.
Lead A/B experimentation and continuous optimisation to improve engagement metrics (open, click-through, conversion rates).
Leverage CRM data to generate actionable insights and drive strategic decisions.

Compliance & Best Practice

Ensure CRM practices comply with data protection standards (e.g., GDPR) and email/SMS best practice.
Manage and govern customer data to support accurate targeting and messaging.

Capability - the skills and behaviours required to do this job well

Commercially astute and customer-centric.
Creative and analytical thinker, comfortable with ambiguity.
Passionate about sports, performance nutrition and delivering best-in-class customer experiences.
Proven success in driving CRM strategy for D2C, ecommerce or subscription businesses.
Expertise with CRM platforms (e.g., Bloomreach, Klaviyo / Salesforce Marketing Cloud / Braze / HubSpot) and CRM analytics tools.
Strong data-led mindset, with experience using analytics to influence campaign and lifecycle decisions.
Exceptional leadership, communication and stakeholder management skills.

Performance – how you will know you are doing a great job

CRM Revenue Contribution (%)
Repeat Purchase Rate
Customer Lifetime Value (LTV)
Active Subscriber Growth
Consistent activation across territory

Specific metrics will be set when in role and will be reviewed and built upon regularly. Alongside this, you will be supported with a personal performance plan that will enable you to continue improving your own performance and impact.

Attributes – experience and mindset that will enable you to do well in this role.

Demonstrable experience in CRM, lifecycle marketing or digital retention roles, with appropriate and relevant experience in a leadership capacity.
Team player
Commercially astute and customer-centric
Creative and analytical thinker, comfortable with ambiguity
Passionate about sports, performance nutrition and delivering best-in-class customer experiences.

Science in Sport Group is an equal opportunity employer; we value diversity and strive to cultivate an inclusive workplace. We do not tolerate discrimination of any kind in regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law. We fully support reasonable adjustments throughout our recruitment process, to provide an inclusive and welcoming recruitment experience.

Apply Now

Refine Your Search

crm manager jobs in burscough, lan

Senior CRM Manager

Senior CRM Executive

E-Commerce Manager

Key Account Manager

Key Account Manager - Global Sales

Digital Trading Manager

Key Account Manager

Marketing Manager

Brand Campaign Manager

Area Sales Manager, Strategic Accounts

Ecommerce & Marketing Manager

Apprentice Level 4 Sales Executive

Sales Account Manager - Education Technology (£40k+ OTE)

Field Sales Account Manager

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Digital Marketing Manager

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Internal Sales

Organic Social Media Executive

Growth Practice Marketing Manager

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