(care navigator) Work, Jobs in London, Eng (with Salaries)

Medical Receptionist / Care Navigator
PrimaryCareCareers —Brentwood
- Monday to Friday
- Front desk
- IT
- Communication skills
- Free parking
- Flexible schedule
4d
Account Development Representative (ADR)
LILT —London
- £65,000 - £73,500 a year
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
Regulatory Lead
Healthtech-1 —London
- £2,500 a week
- Overtime
- Research
- Communication skills
- School
- Annual leave
- Work from home
5d
Sales Development Representative
The Electric Car Scheme —Hayes
- £40,000 - £50,000 a year
- Hybrid work
- CRM software
- Communication skills
Quick apply
Head of Social Media
Starling —London
- Full-time
- Hybrid work
- Social media management
- AI
- Analytics
- Annual leave
- Employee discount
Quick apply
Senior Account Manager (High-Growth B2B)
Geomiq —London
- Hybrid work
- CRM software
- Annual leave
Quick apply
Regional Sales Manager
Vectra —London
- English
- Business development
- Bachelor's degree
- Life insurance
Quick apply
Care Navigator
Clapham Family Practice —Clapham
- £28,939.35 a year
- Overtime
- Organisational skills
- Front desk
- In-person
- Annual leave
- Employee assistance programme
Quick apply
GP Receptionist / Care Navigator
Battersea Fields Practice —London
- £14.80 an hour
- Part-time
- Front desk
- In-person
- Health & wellbeing programme
Quick apply
Patient Care Navigator
The Lewisham Care Partnership —London
- Up to £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Employee discount
- Bereavement leave
Quick apply
Patient Care Navigator
The Nelson Medical Practice —London
- £13.51 an hour
- Part-time
- Computer literacy
- Organisational skills
- Front desk
- Annual leave
Quick apply
6d
Patient Care Navigator
Herschel Medical Centre —Slough
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- GP surgery experience
Quick apply
Workplace Services Navigator
ISS Facility Services —London
- Microsoft Word
- Hospitality
- Microsoft Outlook
1d
Family Navigator - Internal Only
Barnet Council —London
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
Care Navigator/Receptionist
Woodhall Farm Medical Centre —Hemel Hempstead
- £12.71 an hour
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
Care Navigator - Administrator
DMC Healthcare —London
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Data entry
Quick apply
Clinical Safety Officer
Healthtech-1 —London
- £2,500 a week
- Overtime
- Hybrid work
- School
- Annual leave
- Work from home
12d
Mental Health Together Navigator
Porchlight —Dartford
- £28,675 - £30,386 a year
- Full-time
- In-person
- Communication skills
4d
Family Navigator
One YMCA —Watford
- £31,359 a year
- Full-time
- Organisational skills
- Communication skills
Business Development Representative - UK
Ardoq —London
- Hybrid work
- Salesforce
- AI
- Annual leave
- Life insurance
Quick apply
10d

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Medical Receptionist / Care Navigator

PrimaryCareCareers -
Brentwood

Apply Now

Job details

Permanent
4 days ago

Benefits

Free parking
Company pension
Flexible schedule
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Complaint handling
Patient service
Appointment booking and call handling
Medical reception and administration experience
Front desk
IT
Patient record updating
Managing patient records
Signposting to community resources
Communication skills

Full job description

About the Role

Tile House Surgery is seeking an enthusiastic, proactive medical receptionist/care navigator to join our friendly and supportive team. This role is offered on a part-time basis of 24 hours per week, Monday to Friday. This will take the form of 4 x 6-hour shifts (a mix of 7:30am–1:30pm and 1:00pm–7:00pm).

This is a vital front-line role, central to ensuring our patients receive a positive experience and are supported to access the right services at the right time. As a medical receptionist/care navigator, you will be the first point of contact for patients, dealing with queries face-to-face, online and by telephone. The role is varied and goes beyond answering phones and booking appointments, playing an important part in supporting clinical staff and keeping practice systems running smoothly.

Key responsibilities:

Greeting and directing patients in a professional and friendly manner
Booking, cancelling and rearranging patient appointments
Navigating patients to the most appropriate clinician
Answering telephone calls promptly and efficiently
Managing incoming emails in line with practice procedure
Registering new patients
Handing out letters, completed forms and specimen bottles
Dealing with requests for information, problems and complaints appropriately
Advising patients on practice procedures and services
Assisting GPs and the wider clinical team with requests
Referring patients to local domiciliary and support services
Helping to ensure patient records are accurate and up to date

About the Candidate

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
Experience of working with the general public, being sensitive and empathic in distressing situations.
Ability to work as part of a team.
Strong IT and administration skills, with a high level of accuracy and attention to detail.
Previous medical or healthcare receptionist experience is desirable but not essential.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

Full training will be provided on our clinical database.

About Us

Tile House Surgery is a large training practice, serving a patient population of 13,500. We pride ourselves on the level of care we provide to our patients and staff. We operate the SystmOne clinical system and have a history of high QOF achievement and a CQC rating of Good across all domains.

We can offer the following benefits:

Supportive and friendly environment
Flexible working hours within the constraints of surgery opening hours and cover required
Peer support
25 days' holiday (pro rata) + bank holidays
NHS pension
Free on-site parking

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Apply Now

Refine Your Search

(care navigator) jobs in london, eng

Medical Receptionist / Care Navigator

Account Development Representative (ADR)

Regulatory Lead

Sales Development Representative

Head of Social Media

Senior Account Manager (High-Growth B2B)

Regional Sales Manager

Care Navigator

GP Receptionist / Care Navigator

Patient Care Navigator

Patient Care Navigator

Patient Care Navigator

Workplace Services Navigator

Family Navigator - Internal Only

Care Navigator/Receptionist

Care Navigator - Administrator

Clinical Safety Officer

Mental Health Together Navigator

Family Navigator

Business Development Representative - UK

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