Gap Work, Jobs (with Salaries)

Customer Service Advisor
Gap Renew —Gateshead
- £12.75 - £13.75 an hour
- Part-time
- CRM software
- Customer service
- English
- Free parking
- Store discount
Quick apply
3d
Labourer
GAP Group —Bury St. Edmunds
- Full-time
- Heavy lifting
- Customer service
- Annual leave
Learning & Development Coordinator
GAP Group —Glasgow
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
Kitchen Early Morning Production Operative
Gap Catering —Salisbury
- £15.00 - £16.50 an hour
- Full-time
- In-person
- Communication skills
- Mechanical knowledge
Quick apply
5d
Digital Skills Champion
Bridge The Gap ending digital Poverty C.I.C —London
- £1 a year
- Part-time
- Computer literacy
- IT
- Teaching
- Store discount
- Employee discount
Quick apply
3d
Survey and Safety Technician
GAP Group —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
Trade Counter Assistant/Driver
General All-Purpose Plastics (GAP) Ltd —Dundee
- £13.21 an hour
- Customer service
- Driving
- IT
- Employee discount
Quick apply
12d
7.5T Delivery Driver/Trade Counter Assistant
General All-Purpose Plastics (GAP) Ltd —Ashford
- £14.39 an hour
- Customer service
- Driving
- IT
- Employee discount
Quick apply
11d
Customer Service Administrator
GAP Group —Swadlincote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
5d
Volunteer Photographer
Bridge The Gap ending digital poverty C.I.C —London
- Part-time
- In-person
- Communication skills
- Flexible schedule
Quick apply
3d
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT
General Manager
GAP Group —Dundee
- Full-time
- Management
- Mechanical knowledge
13d
UPVC Fabricator (Blackburn)
General All-Purpose Plastics (GAP) Ltd —Blackburn
- From £12.75 an hour
- Overtime
- Assembly
- Free parking
- Employee discount
Quick apply
12d
Warehouse Floor Manager – Appliance Refurbishment & Operations
Gap Renew —Gateshead
- £32,000 - £38,000 a year
- Full-time
- Heavy lifting
- Team management
- In-person
- Store discount
- Employee discount
Quick apply
Technical Sales
GAP Group —Manchester
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Sales Representative - Lifting Equipment
GAP Group —Glasgow
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Annual leave
Service Driver
GAP Group —Bury St. Edmunds
- Full-time
- Customer service
- Driving
- Annual leave
2d
Account Manager Event Services
GAP Group —London
- Full-time
- Management
- Driving
- Travel
9d
Area Sales
GAP Group —Bodmin
- Full-time
- Sales
- Microsoft Office
6d
Apprentice Pump Engineer
GAP Group —Cleckheaton
- £16,224 - £17,860 a year
- Full-time
- Communication skills

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Customer Service Advisor

Gap Renew
Gateshead

Quick apply

Job details

Part-time
£12.75 - £13.75 an hour
3 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

CRM software
Customer service
English
Data entry
Phone etiquette
Communication skills

Full job description

Job Title: Customer Service Advisor

Location: Gateshead

Job Type: Part-time (16- 22.5 hours per week)

Company Overview

Gap Renew, trading as Renew 2 U, is a Gateshead-based company specialising in the refurbishment and resale of appliances. We operate on major online platforms including eBay, Shopify, and Amazon. Our mission is to provide high-quality, renewed appliances to our customers while promoting sustainability and reducing waste. Collaborating closely with our warehouse and website teams, we ensure a seamless customer experience from product listing to delivery.

Job Description

We are seeking a dedicated Customer Service Advisor to join our dynamic, office-based team in Gateshead. The ideal candidate will have a passion for customer satisfaction and experience in e-commerce customer service. This role requires close collaboration with our warehouse and website teams to enhance the customer journey across all sales platforms.

Key Responsibilities

Customer Interaction: Manage and resolve escalated customer enquiries across eBay, Shopify, and Amazon.
Cross-Functional Collaboration: Work closely with the warehouse team to ensure timely order fulfilment and with the website team to improve online customer interfaces.
Process Improvement: Develop and implement customer service policies tailored to our multi-platform operations.
Performance Monitoring: Analyse customer service metrics and prepare reports to drive continuous improvement.
Training and Development: Identify skill gaps and organise training sessions for team members.

Qualifications

Experience: Minimum of 2-3 years in a customer service role within e-commerce ideal but not essential.
Skills:
Proficiency with e-commerce platforms (eBay, Shopify, Amazon).
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Familiarity with customer service software and CRM systems.
Ability to collaborate effectively with cross-functional teams.
Attributes:
Customer-focused mindset with a commitment to sustainability.
Leadership qualities and the ability to inspire a team.
Adaptability in a fast-paced, dynamic environment.

What We Offer

Competitive hourly wage
Professional Growth: Opportunities for advancement within a growing company.
Inclusive Culture: Be part of a team that values innovation, collaboration, and sustainability.
Staff Discount up to 75% off RRP across home appliances like washing machines, vacuum cleaners and air fryers.

How to Apply

Interested candidates are invited to submit their CV

Gap Renew (Renew 2 U) is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Part-time

Pay: £12.75-£13.75 per hour

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Store discount
Work from home

Experience:

CRM software: 1 year (required)
Phone etiquette: 1 year (preferred)
Customer service: 1 year (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

gap jobs

Customer Service Advisor

Labourer

Learning & Development Coordinator

Kitchen Early Morning Production Operative

Digital Skills Champion

Survey and Safety Technician

Trade Counter Assistant/Driver

7.5T Delivery Driver/Trade Counter Assistant

Customer Service Administrator

Volunteer Photographer

Service Desk Manager

General Manager

UPVC Fabricator (Blackburn)

Warehouse Floor Manager – Appliance Refurbishment & Operations

Technical Sales

Sales Representative - Lifting Equipment

Service Driver

Account Manager Event Services

Area Sales

Apprentice Pump Engineer

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