Customer relations Work, Jobs in Crudwell, Wil (with Salaries)

Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
1d
Residential Property Manager (Stroud & Swindon)
Cedarwood Property Management Services Ltd —Stroud
- From £35,000 a year
- Full-time
- Writing skills
- Administrative experience
- Data entry
Quick apply
Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
1d
Venues - Charity Fundraiser
The Hive Linq —Swindon
- £15 - £17 an hour
- Full-time
- Customer service
- Communication skills
- Marketing
- Referral programme
- Sick pay
Quick apply
8d
Senior Internal Auditor
Secret Intelligence Service —Cheltenham
- £60,998 - £62,895 a year
- Part-time
- Travel
- In-person
- Annual leave
- Work from home
12d
Team Leader
HM Courts & Tribunal Service —Swindon
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Computer literacy
- Presentation skills
- Travel
- Annual leave
- Employee discount
9d
Trainee Estate Agent Apprentice
Cotswold Estate Agents —Cheltenham
- £16,000 a year
- Full-time
- Customer service
- Writing skills
- English
Quick apply
3d
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Computer literacy
- Business development
- Team management
- Free parking
- Employee discount
Business Support Officer
SHM Productions Ltd —Bath
- £36,000 - £39,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Outlook
Quick apply
1d
First Steps Officer
Liberata —Swindon
- £28,694 - £32,660 a year
- Part-time
- Microsoft Word
- Computer literacy
- Writing skills
8d
HR Manager (full time)
SHS Group Ltd —Gloucester
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Conflict management
- Recruiting
- Free parking
- Employee discount
Quick apply
1d
Team Leader
HM Courts and Tribunals Service —Swindon
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
9d
Operations Controller
Evri —Swindon
- £12.71 an hour
- Part-time
- Annual leave
Peer Co-ordinator
Developing Health and Independence —Warmley
- £26,988 a year
- Part-time
- Hybrid work
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Internal Auditor
GCHQ —Cheltenham
- £60,998 - £62,895 a year
- Travel
- In-person
- Annual leave
- Work from home
12d
Commercial Debt Strategic Advisor
Ecotricity —Stroud
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
New Tenancy & Exchange Coordinator
Housing Services —Swindon
- £30,024 a year
- Full-time
- English
- Continuous improvement
Quick apply
12d
Credit Control & Purchase Ledger Adminstrator
Keyway Ltd —Gloucester
- £27,000 - £31,000 a year
- Full-time
- QuickBooks
- Financial services
- In-person
Quick apply
3d
Customer Support Co-Ordinator - Part Time
Taylor Wimpey —Bristol
- Part-time
- Continuous improvement
- Annual leave
- Employee discount
1d
Operations Controller - Days
Evri —Eastington
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
4d

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Client Relations Assistant

Holland Cooper -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£26,500 a year
1 day ago

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Customer service call handling
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join our team -You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented.
Proactive and solutions-focused, able to use initiative without waiting to be asked.
A team player who is also comfortable working independently.
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer relations jobs in crudwell, wil

Client Relations Assistant

Residential Property Manager (Stroud & Swindon)

Client Relations Assistant (Fixed Term Contract)

Venues - Charity Fundraiser

Senior Internal Auditor

Team Leader

Trainee Estate Agent Apprentice

Crematorium Manager

Business Support Officer

First Steps Officer

HR Manager (full time)

Team Leader

Operations Controller

Peer Co-ordinator

Senior Internal Auditor

Commercial Debt Strategic Advisor

New Tenancy & Exchange Coordinator

Credit Control & Purchase Ledger Adminstrator

Customer Support Co-Ordinator - Part Time

Operations Controller - Days

I want to receive the latest job alerts for customer relations in crudwell, wil

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