Patient access occupations Work, Jobs in Titchfield, Ham (with Salaries)

Patient Access Manager
West Meads GP Practice —Bognor Regis
- £31,500 a year
- Part-time
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Sick pay
Quick apply
7h
Dental Receptionist
Kings Road Dental Surgery —Fareham
- £12.80 - £13.50 an hour
- Part-time
- Administrative experience
- Cleaning
- Computer skills
Quick apply
1d
Receptionist
Envisage Dental UK —Whiteley
- Part-time
- Administrative experience
- Cleaning
- Communication skills
- Free parking
Quick apply
PALS Support Hub Assistant
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
11d
Clinic Assistant & Receptionist
Ultrasound Direct —Southampton
- £14.24 - £15.00 an hour
- Part-time
- Microsoft Word
- Blood sampling
- Microsoft Outlook
Quick apply
2d
Referral Pathway Coordinator
University of Southampton —Southampton
- £27,319 - £30,378 a year
- Full-time
- Maintenance
- Administrative experience
- University
Medical Receptionist/Administrator
Eastleigh Medical Practice —Eastleigh
- £13.00 - £13.25 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
Care Coordinator
The Agincare Group —New Milton
- £26,000 - £28,000 a year
- Organisational skills
- Referral programme
Quick apply
4h
Bank Receptionist
Spire Healthcare —Southampton
- Part-time
- Microsoft Outlook
- Customer service
- Communication skills
- Free parking
- Annual leave
Medical Receptionist
University Health Service, Southampton —Southampton
- From £13.03 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Flexitime
Quick apply
7d
Bank Radiology Assistant
Spire Healthcare —Portsmouth
- Customer service
- Patient care
- Annual leave
1d
Administrative Assistant
Bupa —Winchester
- £26,800 a year
- Full-time
- Computer literacy
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply
Medical Receptionist/Administrator
The Clanfield Practice —Waterlooville
- From £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
Quick apply
3d
Maternity Cover - Patient Co-ordinator
Chawton Park Surgery —Alton
- From £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Free parking
- Sick pay
Quick apply
Experienced Receptionist ( private medical)
Dr Victoria Cosmetic Dermatology and Anti-Ageing Medicine Clinic, Winchester —Winchester
- £16 - £20 an hour
- Part-time
- CRM software
- English
- Front desk
- Free parking
- Store discount
Quick apply
1d
Health Clinic Assistant
Boots —Chichester
- £13.12 - £15.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
Dental Receptionist/Nurse
Family Dental Clinic —Chichester
- From £14.50 an hour
- Part-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
10d
Medical Secretary/PA
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Winchester
- £28,392 - £31,157 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Education
1d
Team Secretary
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Weekend availability
- Word processing
- Maths
- Typing
11d
NHS Customer Service & Admin Apprentice
University Hospital Southampton NHS Foundation Trust —Southampton
- £24,852 a year
- Full-time
- Microsoft Office
- Communication skills
- Time management
4d

I want to receive the latest job alerts for patient access occupations in titchfield, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient access occupations jobs near titchfield, ham

Patient Access Manager

West Meads GP Practice
Bognor Regis

Quick apply

Job details

Part-time
£31,500 a year
7 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Microsoft Excel
Dashboard visualisation
SystmOne
Triage
Patient appointment coordination
Coaching
Data analysis skills
Microsoft Office Suite
Patient service
Microsoft Office
Performance management
Change management
Analysis skills
Supervising experience
Presentation skills
Continuous improvement
Continuous improvement cycles oversight
Healthcare service transformation
Healthcare practice management
Recruiting
Change leadership
IT
Clinical quality improvement projects
Management reporting
AI
Leadership
Team motivation leadership
Communication skills
Team management in senior healthcare role
Rota coordination

Full job description

Company Overview

West Meads Surgery is a progressive GP practice serving approximately 8,000 patients. We are committed to delivering outstanding patient care through innovation, continuous improvement and excellent patient access.

As part of our ongoing development, we are seeking an ambitious and motivated Patient Access Manager to lead and develop our patient access services. This is an exciting opportunity for someone who is ready to take on a true management role with responsibility for operational performance, service improvement and leading change.

Reporting directly to the Practice Manager, you will play a key role in ensuring our patients receive timely, safe and effective access to healthcare while leading our reception and patient access teams through a period of continued transformation.

Overview

This is not a traditional reception management position. We are looking for an individual who can think strategically, lead operational improvements and confidently work alongside senior management and GP Partners to develop and enhance our patient access services.

You will have responsibility for the day-to-day management of our patient access function, including reception services, GP triage processes and digital access systems such as EMMA AI. You will also lead projects that improve efficiency, patient experience and operational performance across the practice.

This role requires someone who is confident analysing performance data, presenting findings and recommendations, implementing new systems and supporting the practice through organisational change.

Duties

Lead and manage the Patient Access Team, including Reception Leads and Medical Receptionists.
Oversee the daily operation of GP triage, appointment management and patient access processes.
Ensure patients receive a professional, efficient and compassionate service across telephone, online and face-to-face channels.
Monitor the performance of patient access services using key performance indicators and operational data.
Produce regular reports and performance dashboards for the Practice Manager and GP Partners.
Analyse trends and identify opportunities to improve patient access, demand management and service efficiency.
Present reports, improvement proposals and service updates at management and Partners’ meetings.
Lead the implementation of new systems, technologies and operational processes from initial planning through to successful delivery and embedding within the practice.
Support the continued development and optimisation of EMMA AI and other digital access platforms.
Develop, review and implement operational procedures and Standard Operating Procedures (SOPs).
Manage reception staffing, workforce planning and rota coordination in collaboration with the Reception Leads.
Lead recruitment, induction, training, appraisal and performance management for the Patient Access Team.
Investigate patient concerns relating to access and reception services, identifying learning and service improvements.
Work collaboratively with clinicians and the wider practice team to deliver continuous quality improvement initiatives.
Deputise for the Practice Manager on operational matters when required.

About You -

We are looking for an experienced, confident and forward-thinking leader who enjoys improving services and developing people.

You will be able to demonstrate:

· Previous management or supervisory experience within healthcare or another customer-focused environment.

· Strong leadership skills with the ability to motivate, coach and develop teams.

· Experience of leading operational or service improvement projects.

· Confidence implementing new systems, processes or technologies from planning through to successful implementation.

· Excellent analytical skills with the ability to interpret data and produce meaningful reports.

· Confidence presenting information, reports and recommendations to senior managers, clinicians or leadership teams.

· Excellent communication, organisational and problem-solving skills.

· The ability to manage competing priorities within a busy operational environment.

· Strong IT skills, including Microsoft Excel and Microsoft Office.

· A proactive, resilient and solution-focused approach to work.

Desirable

· Previous experience within General Practice or Primary Care.

· Knowledge of GP appointment systems and modern patient access models.

· Experience of SystmOne.

· Experience working with digital patient access systems or AI-enabled technology.

· Experience of workforce planning and operational performance management.

· Leadership or management qualification (or willingness to undertake one).

Pay: £31,500.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in titchfield, ham

Patient Access Manager

Dental Receptionist

Receptionist

PALS Support Hub Assistant

Clinic Assistant & Receptionist

Referral Pathway Coordinator

Medical Receptionist/Administrator

Care Coordinator

Bank Receptionist

Medical Receptionist

Bank Radiology Assistant

Administrative Assistant

Medical Receptionist/Administrator

Maternity Cover - Patient Co-ordinator

Experienced Receptionist ( private medical)

Health Clinic Assistant

Dental Receptionist/Nurse

Medical Secretary/PA

Team Secretary

NHS Customer Service & Admin Apprentice

I want to receive the latest job alerts for patient access occupations in titchfield, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected