Helpdesk support Work, Jobs in Rugeley, Sts (with Salaries)

Facilities Helpdesk Advisor
Busy Bees —Burntwood
- £24,551 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
9d
1st Line Service Desk Analyst (Days)
Intercity Technology —Birmingham
- Hybrid work
- Employee assistance programme
5d
Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
6d
Sales Administrator
Square Skills UK Ltd —Birmingham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Data entry
- Work from home
Quick apply
6d
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
6d
Helpdesk Team Leader
Equans —Birmingham
- £26,500 - £27,975 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
12d
Maintenance Helpdesk Agent
Poundland —Walsall
- £26,707 a year
- Weekend availability
- IT
- Communication skills
- Free parking
- Work from home
11d
IT & Technical Support Apprentice
Global Telemetrics —Coalville
- £8 an hour
- Google Suite
- Organisational skills
- In-person
Quick apply
6d
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- IT
- In-person
- Free parking
Quick apply
Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
6d
Customer Experience Advisor
Everyman Driving Experiences —Derby
- £28,000 - £32,000 a year
- Weekend availability
- CRM software
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
Automotive Helpdesk Technician
The AA —Oldbury
- £35,000 a year
- Weekend availability
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
6d
Estate Administrator
CareTech Group —Stoke-on-Trent
- £27,000 a year
- Full-time
- Microsoft Outlook
- Databases
- Time management
- Referral programme
10d
First Line IT Support Engineer
GT Stewart Limited —Birmingham
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Mechanical Craftsperson
Equans —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
Electrical Craftsperson
Equans —Birmingham
- Full-time
- Driving
- Cleaning
- Annual leave
- Employee assistance programme
Estates Manager - Occupier Services
Colliers International EMEA —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
Quick apply
6d
Site Technician/Caretaker
BAM UK & Ireland —Birmingham
- £13.50 an hour
- Computer literacy
- Computer skills
- Communication skills

I want to receive the latest job alerts for helpdesk support in rugeley, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk support jobs near rugeley, sts

Facilities Helpdesk Advisor

Busy Bees -
Burntwood

Apply Now

Job details

Permanent | Full-time
£24,551 a year
9 days ago

Benefits

Employee assistance programme

Qualifications

Technical troubleshooting
Ticket management
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Role Overview:

Job Title: Facilities Helpdesk Advisor

Reports to: Helpdesk Supervisor

Based: Hybrid with 3 days a week in our Burntwood head office

Employment type: Full time 35 hours per week

Salary: £24,551 per annum

About the role

Are you a skilled communicator with a passion for delivering exceptional customer service?

Do you thrive in a fast-paced environment and have a knack for problem-solving?

If so, we have the perfect opportunity for you!

As Facilities Helpdesk Advisor you will support and assist to ensure the Facilities Department provides a safe working environment for all Centres and complies with all relevant statutory and regulatory requirements.

About Busy Bees and our culture

Established in 1983 we are now not only the largest but also the leading provider of childcare in the UK and the third largest provider in the world with 1000 Centre's globally to date, this is the most exciting time to join us!

Working at Busy Bees offers several benefits, including competitive pay, flexible scheduling, opportunities for professional development and advancement. We also offer a supportive and collaborative work environment where you can learn from experienced colleagues and make meaningful connections here.

About the Benefits

Sector leading Family Leave
Big Benefits. Dedicated 24/7 employee benefits platform Hive Reward Gateway with retail, cinema, and travel discounts
Childcare discounts.
33 days holiday including bank holidays with an extra day off for your birthday.
Health and Wellbeing. We know that sometimes life can be tricky, or you might need guidance so you can lean on our Employee Assistance Program and our Peppy and Mental Health Apps
Further Training and development. .

Role Responsibilities:

Responsibilities

Take requests for maintenance from centres and enter them into the computerised management system.
Process requests for maintenance and facilities services have been made by centres using telephone or email systems, ensuring all information is entered correctly before forwarding the request to the approved contractor.
Assist the management team in obtaining best practice for all the Facilities and Facilities Services provided.
Review daily work levels, backlogs or delays and ensure this is communicated to the appropriate manager and centre directors where required.
Provide the first point of contact for the Facilities team and deal with initial enquiries, whether verbal or written, and exercise judgement as to the appropriate response, taking immediate action if necessary.
Adhere to budget constraints and report on financials on a weekly basis.
Carry out invoicing duties as and when required.

Required Qualifications:

Key skills and experience

Proven experience in a customer service role, preferably in facilities management or a related field.
Strong communication skills, both written and verbal.
Excellent problem-solving abilities and a knack for technical troubleshooting.
Proficiency in using ticketing systems, databases, and basic office software.
Ability to remain calm under pressure and handle challenging customer interactions.
Strong organisational skills and attention to detail.

Apply Now

Refine Your Search

helpdesk support jobs in rugeley, sts

Facilities Helpdesk Advisor

1st Line Service Desk Analyst (Days)

Desktop Support Engineer L1

Sales Administrator

IT Infrastructure Support Technician

2nd Line Help/Service desk Engineer

Helpdesk Team Leader

Maintenance Helpdesk Agent

IT & Technical Support Apprentice

IT Technician

Service Adviser

Customer Experience Advisor

Automotive Helpdesk Technician

Estate Administrator

First Line IT Support Engineer

Customer Service Logistics Coordinator

Mechanical Craftsperson

Electrical Craftsperson

Estates Manager - Occupier Services

Site Technician/Caretaker

I want to receive the latest job alerts for helpdesk support in rugeley, sts

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected