Technical support Work, Jobs in Baltonsborough, Som (with Salaries)

Digital Systems Support Analyst
CPCAB —Glastonbury
- £30,000 a year
- Full-time
- Hybrid work
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
5d
Incident Co-Ordinator
UK Hydrographic Office —Taunton
- £31,952 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
12d
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
13d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
13d
IT Support Analyst
Callen-Lenz —Salisbury
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- Annual leave
11d
Technical Support Officer
North Somerset Council —Weston-super-Mare
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Microsoft Office
- Annual leave
4d
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Continuous improvement
- Mentoring
- Annual leave
11d
Customer Technical Support Manager
Refresco —Bridgwater
- Project management
Quick apply
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
14d
IT & Systems Degree Apprentice - Howards Group
Howards Motor Group —Taunton
- £16,640 a year
- Analysis skills
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
11d
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
Change Trainer
TLT —Bristol
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Organisational skills
Contract Change Trainer
TLT —Bristol
- Full-time
- ERP systems
- Microsoft Office
- Organisational skills
ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
9d
Senior ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
9d
Agentic Platform Architect / Systems Administrator
BGBx —Bristol
- £65,000 - £75,000 a year
- Remote
- Azure
- DevOps
- Master's degree
- Annual leave
- Life insurance
Quick apply
Technical Support Administrator
Xpedite Group of Companies —Bath
- From £26,750 a year
- Full-time
- Data entry
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
10d
IT Assistant
Harris Fowler Ltd —Taunton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Sick pay
Quick apply

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technical support jobs near baltonsborough, som

Digital Systems Support Analyst

CPCAB
Glastonbury

Quick apply

Job details

Permanent | Full-time
£30,000 a year
5 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Power BI
SQL

Full job description

Job description: Digital Systems Support Analyst

Reporting to: Business Operations Manager

Responsible for: n/a

Team: Operations

External contacts:

Centres
Tutors
External Suppliers

Purpose:

To play an integral supporting role in the operation, maintenance, and continuous improvement of CPCAB’s digital systems. Providing technical and user support, maintaining data accuracy, and contributing to the development of digital processes and platforms. Ensuring that CPCAB systems are reliable, secure, user-friendly, and aligned with organisational needs.

Responsibilities:

Provide first-line support for CPCAB’s digital systems (including the CPCAB Portal), offering timely assistance to team members, centres, tutors and candidates.
Triage and manage issues received via the ticketing system, resolving queries where possible and escalating for the development team where appropriate.
Investigate and recreate reported bugs to support accurate diagnosis and resolution.
Deliver in-house training and onboarding for team members on the effective use of digital systems.
Create and maintain user guides, support articles and system documentation.
Setup, configure and maintain online forms, data collections and digital workflows.
Create and maintain reports using PowerBI.
Administer user accounts, permissions and access rights across CPCAB digital systems.
Maintain data accuracy and integrity by processing digital submissions and completing routine quality checks.
Run SQL queries to support reporting, troubleshooting and system monitoring.
Analyse database information to inform decision-making and support issue diagnosis.
Contribute to system development and continuous improvement activities, including testing new features and working within Agile and other operational workflows.
Liaise with internal teams, suppliers and technical partners to progress system issues, change requests and digital improvement projects.

To meet the needs of the business this job description may be updated or amended, and the individual working in this role will be required to complete all reasonable duties as would be expected with this type of role, as directed by a manager.

To view the full job description please visit: https://www.cpcab.co.uk/jobs

We are committed to equality, equity, diversity and inclusion and welcome applications from candidates of all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know.

It is important to note that due to the management of conflicts of interest, the successful candidate cannot remain employed at a current CPCAB centre or be studying a CPCAB qualification while in this role.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Work from home

Work Location: Hybrid remote in Glastonbury BA6 8PS

Quick apply

Refine Your Search

technical support jobs in baltonsborough, som

Digital Systems Support Analyst

Incident Co-Ordinator

Helpdesk Technician 1st/2nd Line

Technology Support Technician

2nd Line IT Support Technician

IT Support Analyst

Technical Support Officer

Application Support Engineer (3rd Level)- Bristol

Customer Technical Support Manager

Senior Service Desk Analyst

Infrastructure Support Engineer

IT & Systems Degree Apprentice - Howards Group

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Change Trainer

Contract Change Trainer

ICT Network Engineer

Senior ICT Network Engineer

Agentic Platform Architect / Systems Administrator

Technical Support Administrator

IT Assistant

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