Customer experience representative Work, Jobs in Gloucester, Gls (with Salaries)

Customer Services Team Member
DHL Supply Chain —Gloucester
- £26,936.90 a year
- Monday to Friday
- Analysis skills
- Communication skills
- Analytics
- Free parking
- Annual leave
10d
Registration Officer (RO) - Gloucester *Updated*
HM Land Registry —Gloucester
- £26,811 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
2d
Customer Service Representative
William Hill —Cheltenham
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Internal Sales
Robert Price (Builders' Merchants) Ltd —Chepstow
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
- Sick pay
Quick apply
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Sr. Technical Sales Representative (IRI7)
VSE AVIATION —Gloucester
- Full-time
- English
- Master's degree
- Business development
Sales Administrator
Ecoflam UK Ltd —Worcester
- From £25,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Administrative experience
Quick apply
Assistant Restaurant Manager
Calcot Collection —Painswick
- £32,085 a year
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
2d
Dental Sales Representative
IQVIA —Worcester
- Full-time
- Business development
- Communication skills
- Employee discount
- Gym membership
Housekeeper
Calcot Collection —Painswick
- From £12.71 an hour
- Weekend availability
- Hospitality
- Cleaning
- In-person
- Employee assistance programme
- Employee discount
Quick apply
2d
Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Driving
- Free parking
- Work from home
Quick apply
1d
Cake Decorator/Maker and Customer Service representative
SSS cakes ltd —Cheltenham
- £10,000 - £20,000 a year
- Part-time
- Customer service
- Cleaning
- In-person
- Annual leave
- Flexitime
Quick apply
13d
Interior Plant Maintenance Technician
Rentokil Initial Group —Gloucester
- £26,700 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
7d
HR Advisor-12-Month FTC
Moog Inc. —Tewkesbury
- Full-time
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave
7d
2nd Line IT Engineer
Commercial —Cheltenham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
7d
Project Lead
OnSite Central Ltd —Worcester
- £45,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
9d
Test Engineer
CoreTech Security Services —Cheltenham
- Full-time
- Analysis skills
- JavaScript
- Scripting
Agricultural Service Manager
Chandlers Farm Equipment —Cirencester
- Weekend availability
- Customer service
- Organisational skills
- IT
- Employee discount
- Sick pay
3d
Engineering Programme Manager
Ultra Electronics —Cheltenham
- Full-time
- Engineering
- ERP systems
- Project management
JCB Engineer
Chandlers Farm Equipment —Cirencester
- £39,000 - £65,000 a year
- Overtime
- Customer service
- Computer skills
- Communication skills
- Employee discount
- Referral programme

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Customer Services Team Member

DHL Supply Chain -
Gloucester

Apply Now

Job details

Permanent
£26,936.90 a year
10 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Report generation
Client engagement
Supply chain
Microsoft Office Suite
Analysis skills
Customer relationship management
Relationship management
Customer support
Customer interaction
Communication skills
Supply chain customer service
Analytics

Full job description

Customer Service Representative
Pay Rate: £26,936.90 per annum
Grade: O
Contract Type: Permanent, Full-Time
Working Hours: Monday to Friday, 08:30 - 16:30
Location: Gloucester, GL3 4AQ
Think You Know DHL? Think Again.
At DHL Supply Chain, we're about much more than moving parcels from A to B. As the world's leading logistics company, we keep businesses running, supply chains moving, and customers satisfied every day.
We're looking for a proactive and customer-focused Customer Service Representative to join our team in Gloucester. If you're organised, detail-oriented and enjoy building strong customer relationships, we'd love to hear from you.
✅ What You'll Be Doing
As part of the Order to Invoice team, you'll manage a portfolio of customer accounts, ensuring orders and queries are processed accurately and efficiently. You'll play a vital role in maintaining service excellence and supporting the smooth flow of goods through the supply chain.

Key responsibilities include:
Managing customer accounts and ensuring orders are accurately processed in SAP.
Monitoring and resolving delivery queries to support timely payments.
Building and maintaining positive relationships with customers.
Responding to customer enquiries via telephone and email in a professional and timely manner.
Managing a shared team mailbox and allocating queries appropriately.
Using SAP and customer portals to manage orders and customer information.
Producing reports and communications using Microsoft Office applications.
Maintaining organised, audit-ready documentation and records.
✅ What We're Looking For
This role would suit someone with experience in customer service, logistics, distribution, supply chain or administrative environments.

You'll ideally have:
Experience working within logistics, distribution, customer service or supply chain operations.
Good knowledge of Microsoft Office applications, particularly Excel, Outlook and Teams.
Strong analytical skills with excellent attention to detail.
Outstanding communication skills with the confidence to engage with customers and stakeholders at all levels.
The ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Experience using SAP or similar order management systems would be advantageous.
✅ Why Join DHL?
When you join DHL Supply Chain, you're joining a business that values its people and invests in their future.

Benefits include:
Free on-site parking
25 days annual leave + 8 BH
Flexible working options available
Generous pension scheme with an 8% employer contribution and 4% employee contribution
Free, confidential 24/7 GP service
Hundreds of retail, leisure and lifestyle discounts
Savings schemes, affordable loans and free mortgage advice
Learn more about life at DHL Supply Chain by visiting our careers site.
✅ About Us
DHL Supply Chain is the global leader in supply chain management, employing over 188,000 people across more than 50 countries. We support customers across a wide range of industries including retail, automotive, healthcare, technology and consumer goods.
Our people are at the heart of everything we do, working together to deliver excellence every day.
✅ Building an Inclusive Workplace
At DHL, we're committed to creating an environment where everyone feels valued, respected and empowered to be themselves.
As proud signatories of the Armed Forces Covenant, we actively support veterans, reservists and service leavers, recognising the valuable skills and experience they bring to our business.
Application Information

Please be aware that interviews are provisionally scheduled to take place during the week commencing W/C 10th August. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

#DSCUKICF

Apply Now

Refine Your Search

customer experience representative jobs in gloucester, gls

Customer Services Team Member

Registration Officer (RO) - Gloucester Updated

Customer Service Representative

Internal Sales

1st Line Engineer

Sr. Technical Sales Representative (IRI7)

Sales Administrator

Assistant Restaurant Manager

Dental Sales Representative

Housekeeper

Customer Solutions Specialist

Cake Decorator/Maker and Customer Service representative

Interior Plant Maintenance Technician

HR Advisor-12-Month FTC

2nd Line IT Engineer

Project Lead

Test Engineer

Agricultural Service Manager

Engineering Programme Manager

JCB Engineer

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