Case handler Work, Jobs in Manchester (with Salaries)

Complex Motor Claims Handler
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd —Manchester
- Customer service
- Communication skills
Quick apply
11d
Paralegal - Military AFCS
Irwin Mitchell —Manchester
- Travel
- Organisational skills
- Communication skills
Paralegal - Court of Protection
JMW Solicitors —Manchester
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
Quick apply
Dispute Resolution Officer
Marshall Motor Group —Bolton
- Up to £40,000 a year
- Monday to Friday
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
3d
Team PA
Irwin Mitchell —Manchester
- Administrative experience
- Phone etiquette
- Communication skills
New Client Advisor
Irwin Mitchell —Manchester
- Communication skills
Pre-Litigation Industrial Deafness File Handler
Kinetic Law Ltd —Blackburn
- From £23,500 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Pre Lit Complex Credit Hire File Handler
Keoghs —Bolton
- From £25,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
7d
File Handler Litigated Tactical Credit Hire
Keoghs —Bolton
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
7d
Regulatory Training Advisor – Senior Associate
Pwc UK —Manchester
- Full-time
- Hybrid work
- Analysis skills
NDA Small Claims Track File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Outlook
- IT
- Communication skills
- Employee discount
Quick apply
NDA Litigated File Handler - Counter Fraud
Keoghs —Bolton
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Computer skills
- Employee discount
Quick apply
Case Handler - Counter Fraud
Horwich Farrelly Solicitors —Manchester
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
3d
Personal Injury Case Handler
JPS Walker Solicitors —Cheadle
- £30,000 - £40,000 a year
- Full-time
- English
- In-person
- Flexible schedule
Quick apply
14d
Claims Handler
Intelligent Vehicle Services —Hyde
- From £26,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- IT
- Free parking
- Work from home
Quick apply
Legal Assistant
Ascent —Manchester
- £26,325 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Claims Handler - Fixed Term Contract
Keoghs —Manchester
- Full-time
- Hybrid work
- Microsoft Word
- Writing skills
- Communication skills
- Employee discount
Quick apply
11d
Paralegal - Court of Protection
Irwin Mitchell —Manchester
- Communication skills
7d
Motor Claims Handler
Prima —Manchester
- Hybrid work
- Communication skills
Quick apply
File Handler Assistant
Keoghs —Bolton
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
Quick apply
7d

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Complex Motor Claims Handler

AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
Manchester

Quick apply

Job details

11 days ago

Qualifications

Quantum assessment for claims settlement
Customer service
Stakeholder liaison
Motor insurance claims handling
Insurance claims handling experience
Customer interaction
Fraud prevention and detection
Insurance claims experience
Communication skills

Full job description

We are seeking a Credit Hire motor claims handler with a wide ranging skill set and experience of managing credit hire claims, third party property damage claims and may also include some low value bodily injury claims handling (latter is optional).

The candidate will actively support the department in providing a customer focused, cost efficient claims handling service by a pro-active approach to claims handling that puts customer service as the core value whilst operating within a regulatory framework.

The role will be client facing and in addition to coverage, legal liability and quantum analysis, will require interaction with brokers, insureds, external providers and internal stakeholders.

How you'll make an impact

Manage a portfolio of credit hire claims of most complexity and value
Managing claim enquiries, coverage determination, quantum analysis and legal liability assessment and providing a strong standard of customer service.
Ensuring effective vendor and litigation management on motor claims within your allocation.
Timely, accurate and customer focused claim resolution
Effective communication on specific and broader motor claims to internal stakeholders and external stakeholders.
Contribute to ensuring the Department’s Key Performance Targets are met and that own objectives are achieved
Promote compliance with best practice for all aspects of claims assessment/handling and actively promote and demonstrate principles of Treating Customers Fairly (TCF)
Proactively identify and review suspect/fraudulent claims on a consistent basis in line with company' internal requirements.
Work as part of a team and support colleagues so that overall team effectiveness is advanced
Culture – Take personal responsibility for promoting a ‘can-do’ attitude and demonstrating a pro-active claims handling service.
Foster good relationships with internal and external customers and drive excellent customer service.

What we’re looking for

Proven experience in handling credit hire claims
Good understanding of the end to end motor claims procedures
Demonstrate strong communication skills, both written & verbal, in managing various stakeholders (customers, panel lawyers, brokers etc)
Detailed working knowledge of the legal and regulatory environment within which credit hire motor claims are handled.
Proven ability to make the right decisions on legal liability; damage assessment and assessing the need for investigation or rehabilitation.
Strong policy language and interpretation skills for accurate indemnity decisions
Self-motivated, proactive team member, while taking individual responsibility for an allocated case load.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

Functional Area:

CL - Claims

AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd

Quick apply

Refine Your Search

case handler jobs in manchester

Complex Motor Claims Handler

Paralegal - Military AFCS

Paralegal - Court of Protection

Dispute Resolution Officer

Team PA

New Client Advisor

Pre-Litigation Industrial Deafness File Handler

Pre Lit Complex Credit Hire File Handler

File Handler Litigated Tactical Credit Hire

Regulatory Training Advisor – Senior Associate

NDA Small Claims Track File Handler

NDA Litigated File Handler - Counter Fraud

Case Handler - Counter Fraud

Personal Injury Case Handler

Claims Handler

Legal Assistant

Claims Handler - Fixed Term Contract

Paralegal - Court of Protection

Motor Claims Handler

File Handler Assistant

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