Service advisor Work, Jobs in Tile Hill, War (with Salaries)

Customer Service Advisor
Smarta Energy —Coventry
- £29,000 a year
- Full-time
- CRM software
- Continuous improvement
- In-person
Quick apply
12d
Service Advisor
Listers —Coventry
- £34,000 - £36,000 a year
- Full-time
- Customer service
- Health & wellbeing programme
- Employee discount
12d
Customer Service Advisor
Trophystore.co.uk Ltd —Tamworth
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Audi Service Advisor
Listers —Coventry
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Health & wellbeing programme
- Employee discount
11d
Temporary Service Advisor
FMG Repair Services —Leamington Spa
- £29,000 a year
- Temporary
- Front desk
- Annual leave
- Employee discount
Quick apply
11d
Porsche Service Advisor
Sytner Group —Solihull
- Weekend availability
- Organisational skills
- Employee discount
11d
Customer Service Advisor
Evolve ARC —Leicester
- £28,000 - £32,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
Quick apply
4h
Health Advisor and Customer Service Associate
Qured Health —Birmingham
- £17,400 a year
- Part-time
- Hybrid work
- Customer service
- Travel
- In-person
Quick apply
Service Advisor- Solihull
Tesla —Solihull
- English
- Flexible schedule
6d
Customer Service Advisor
Cromwell —Dudley
- Full-time
- Customer service
- Microsoft Office
- Power tools
- Annual leave
- Employee assistance programme
Customer Digital Service Advisor
AAH Pharmaceuticals —Warwick
- £26,225.45 a year
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
- Sick pay
Customer Service Advisor
Aptean —Enderby
- Full-time
- Customer service
- IT
- Communication skills
14d
Customer Service Advisor
DSV United Kingdom Ltd —Banbury
- From £26,600 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Work from home
- Life insurance
Quick apply
BMW Parts Advisor
Sytner BMW Coventry —Coventry
- Weekend availability
- Communication skills
- Employee discount
4d
Customer Service Advisor
Kinaxia Transport & Warehousing —Rugby
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Service Advisor
Marshall Motor Group —Leicester
- £31,348 a year
- Overtime
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Advisor
Wycliffe Rugby —Rugby
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick apply
Customer Service Advisor
Walker Workforce Solutions ltd —Birmingham
- £24,420 - £25,000 a year
- Part-time
- Customer service
- English
- Organisational skills
Quick apply
Service Advisor
Johnsons Cars —Solihull
- £28,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
4d
Learner Services Advisor
Access Creative College —Birmingham
- Full-time
- Front desk
- Teaching
- Annual leave
- Employee assistance programme
Quick apply
5d

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service advisor jobs near tile hill, war

Customer Service Advisor

Smarta Energy -
Coventry

Quick apply

Job details

Permanent | Full-time
£29,000 a year
12 days ago

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Smarta Water

Job Title: Customer Services Advisor

Job Type: Full time, office based.

Working Hours: Monday to Friday, 9:00am – 5:00pm

Location: Coventry Office, Siskin Drive, Middlemarch Business Park, Coventry, Warwickshire, CV3 4FJ

Reporting to: Operations Director

Role Purpose

The Customer Services Advisor is responsible for delivering an excellent customer experience by acting as the first point of contact for customer enquiries, resolving customer issues and providing support throughout the customer journey.

The role focuses on delivering positive customer outcomes, resolving complex enquiries, and contributing to continuous improvement within the customer service function.

Key Responsibilities

Customer Service

· Act as the first point of contact for customer enquiries via telephone, email and other communication channels.

· Deliver professional, responsive and customer-focused support at all times.

· Take ownership of customer enquiries from initial contact through to resolution.

· Investigate and resolve customer issues promptly, ensuring customers are kept informed throughout the process.

· Support customers with account, billing and payments enquiries.

· Manage customer complaints in line with company procedures, ensuring positive customer outcomes wherever possible.

Customer Experience

· Identify opportunities to improve the customer journey and overall customer satisfaction.

· Provide feedback on recurring customer issues and recommend improvements to processes and services.

Collaboration

· Work closely with the Operations Director and other internal teams to resolve customer issues effectively.

· Liaise with internal departments to ensure customer enquiries are resolved efficiently.

Systems and Information

· Maintain accurate customer information within company systems.

· Use CRM systems effectively to manage customer interactions.

· Ensure customer information is handled accurately and in accordance with company policies.

Person specification

Skills and Experience

· Previous experience in a customer service or customer support role, within the utilities industry is preferred.

· Experience handling customer enquiries and resolving issues.

· Experience using CRM systems is desirable.

· Excellent communication and interpersonal skills.

· Ability to manage multiple customer enquiries while maintaining a high standard of service.

· Good numeracy skills, with the ability to accurately calculate and explain customer invoices and billing adjustments.

Personal Attributes

· Passionate about delivering excellent customer service.

· Positive and approachable, and able to work effectively as part of a team to resolve customer queries.

· Able to work independently and take ownership of tasks and projects.

· Strong problem-solving skills with the ability to investigate and resolve customer issues.

· Excellent attention to details, ensuring accuracy when handling billing queries, customer records, and account information.

Pay: £29,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service advisor jobs in tile hill, war

Customer Service Advisor

Service Advisor

Customer Service Advisor

Audi Service Advisor

Temporary Service Advisor

Porsche Service Advisor

Customer Service Advisor

Health Advisor and Customer Service Associate

Service Advisor- Solihull

Customer Service Advisor

Customer Digital Service Advisor

Customer Service Advisor

Customer Service Advisor

BMW Parts Advisor

Customer Service Advisor

Service Advisor

Service Advisor

Customer Service Advisor

Service Advisor

Learner Services Advisor

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