Reservation agent Work, Jobs in Nw10 (with Salaries)

Reservations Agent
Hilton —London
- Full-time
- Hospitality
- Hotel
- Administrative experience
Central Reservations Agent
Heartwood Collection —Teddington
- Up to £29,000 a year
- Weekend availability
- Remote
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Reservations Agent
Sea Containers London —London
- £27,130 a year
- Full-time
- Sales
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Reservations Agent - FTC
The Hoxton —London
- Full-time
- Spanish
- Hotel experience
- Life insurance
Quick apply
Guest Service Agent
The Bloomsbury —London
- £27,500 a year
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Reservations Agent
St. James's Hotel & Club - Reservations —London
- £26,523 a year
- Full-time
- Hotel
- Guest services
Quick apply
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Hotel Reservations Agent
Holiday Inn and Staybridge Suites London Heathrow —West Drayton
- Full-time
- Data analysis skills
- Hotel
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
2d
Guest Service Agent
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
8d
CONFERENCE BOOKING AGENT
RESERVATIONS 2000 LTD —Hampton
- £21,157.50 - £25,000.00 a year
- Full-time
- No experience needed
- Organisational skills
- In-person
Quick apply
Senior Reservation Executive
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
5d
Customer Service Assistant - Pier Crew
Hornblower —London
- £12.71 an hour
- Full-time
- Customer service
- First Aid Certification
- Guest services
Quick apply
8d
Room Reservations Team Leader
Maybourne —London
- Full-time
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Site Sales Consultant
Hamptons —Ealing
- Weekend availability
- Sales
- Administrative experience
- Organisational skills
Jules Verne - Touring Sales Specialist
DERTOUR UK —London
- From £28,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Cluster Groups, Conference and Events Coordinator
Hilton —Watford
- £25,775.88 - £26,000.00 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Trainee Sales Consultant
Berkeley Group —Bethnal Green
- CRM software
- Customer service
- Computer literacy
- Annual leave
Quick apply
9d
Junior Sales Assistant
Berkeley Group —Cookham
- Weekend availability
- Sales
- Computer skills
- Communication skills
- Annual leave
Quick apply
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
14d
Sales Consultant (Mandarin speaking)
Berkeley Group —London
- Sales
- English
- Annual leave
Quick apply

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Reservations Agent

Hilton -
London

Apply Now

Job details

Full-time

Benefits

Discounted or free food

Qualifications

Hospitality
Administrative experience
IT
Communication skills
Hotel experience

Full job description

Waldorf Astoria London - Admiralty Arch is seeking a Reservations Agent to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hotelier to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
Proudly voted by our Team Members

A World of Rewards

Complimentary, nourishing meals provided while on duty
Exceptional development programmes, designed to support and accelerate your growth at every stage
Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives
Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
High street savings through Perks at Work
28 days’ holiday, including bank holidays, rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

Here's what you'll do during a typical day:

As a Reservations Agent, you will act as the principal point of contact for all room reservations, delivering refined, personalised service while positively influencing guests’ decisions to choose our property.

Serving as the first point of enquiry for prospective guests, the Reservations Agent is responsible for providing expert guidance, tailored options, and thoughtful solutions that meet and exceed guest expectations. The role is performed to the highest standards of ultra‑luxury hospitality and includes the following key responsibilities:

Converting reservation enquiries into confirmed business with efficiency and confidence
Responding proactively and positively to sales enquiries to cultivate future revenue opportunities
Identifying and nurturing sales leads where appropriate
Engaging with all guests and clients in a polished, professional manner, ensuring reservations are completed accurately and aligned with guest expectations
Delivering prompt, seamless service while consistently maintaining the hotel’s brand and luxury service standards

What are we looking for?

Reservations Agents representing Hilton’s luxury brands work on behalf of our guests while collaborating closely with fellow Team Members. To excel in this role, you will consistently demonstrate the following attitudes, values, and capabilities:

A genuine passion for delivering personalised, high‑touch guest service
An exceptionally professional telephone manner with articulate communication skills
Strong administrative discipline and outstanding organisational ability

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience within a reservations or revenue‑driven hospitality environment
Prior experience within a luxury or ultra‑luxury hospitality or service‑led environment is highly desirable.
Further or higher education qualifications in hospitality, or a related discipline

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

reservation agent jobs in nw10

Reservations Agent

Central Reservations Agent

Reservations Agent

Reservations Agent - FTC

Guest Service Agent

Reservations Agent

Reservations Agent- Part Time

Hotel Reservations Agent

Guest Service Agent

CONFERENCE BOOKING AGENT

Senior Reservation Executive

Customer Service Assistant - Pier Crew

Room Reservations Team Leader

Site Sales Consultant

Jules Verne - Touring Sales Specialist

Cluster Groups, Conference and Events Coordinator

Trainee Sales Consultant

Junior Sales Assistant

Guest Service Manager

Sales Consultant (Mandarin speaking)

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