Reservation agent Work, Jobs in Balham (with Salaries)

Senior Reservation Executive
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
10d
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Jules Verne - Touring Sales Specialist
DERTOUR UK —London
- From £28,000 a year
- Full-time
- Hybrid work
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Event Sales Executive
Hornblower —London
- £30,000 a year
- Weekend availability
- Hybrid work
- Databases
- Guest services
- Communication skills
Quick apply
12d
Reservations Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Cluster Groups, Conference and Events Coordinator
Hilton —London
- £25,775.88 - £26,000.00 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
3d
Hotel Revenue Manager
Mayfair house london —London
- £15 - £30 an hour
- Part-time
- Hospitality
- Hotel
- Analysis skills
- Work from home
Quick apply
14d
Reservations & Administration Consultant (Canterbury Travel)
Brooklyn Travel —Northwood
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
Quick apply
5d
Trainee Sales Consultant
Berkeley Group —Bethnal Green
- CRM software
- Customer service
- Computer literacy
- Annual leave
Quick apply
14d
Hotel Reservations Agent
Holiday Inn and Staybridge Suites London Heathrow —West Drayton
- Full-time
- Data analysis skills
- Hotel
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
7d
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Cluster Reservations Manager
Hilton —Watford
- £34,000 - £38,000 a year
- Full-time
- Hotel
- Team management
- Training & development
- Employee stock purchase plan
- Annual leave
9d
Reservations and Events Agent - Holiday Inn Hemel Hempstead - 24h
Valor Hospitality —Hemel Hempstead
- £12.71 an hour
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
5d
Assistant Groups and Events Manager
MERCURE —London
- Full-time
- Bar
- Hotel
- Organisational skills
Quick apply
Junior Sales Consultant
Berkeley Group —Ascot
- CRM software
- Customer service
- Computer literacy
- Annual leave
Quick apply
Sales Consultant (Mandarin speaking)
Berkeley Group —London
- Sales
- English
- Annual leave
Quick apply
Sales Consultant
Berkeley Group —Ascot
- CRM software
- Communication skills
- Negotiation
- Annual leave
Quick apply
Reservation Agent
Reservation —London
- £27,580 - £30,000 a year
- Full-time
- Spanish
- English
- Hotel
- Referral programme
Quick apply
3h
Group Sales Executive
Lingfield Park Racecourse —Lingfield
- Full-time
- Customer service
- Hotel
- Business development
4h

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Uncommon sw11 ltd —London
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Senior Reservation Executive

Marriott International, Inc -
London

Apply Now

Job details

Full-time
10 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Guest relations
Hotel and accommodations experience
Accommodation booking
Organisational skills
Training & development
ADR
Communication skills

Full job description

Additional Information
Job Number26095201
Job CategoryReservations
LocationEuston Road, London, United Kingdom, United Kingdom, NW1 2AR
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

Position Summary – Senior Reservations Executive

As a Senior Reservations Executive, you will play a key role in supporting and overseeing the day-to-day operations of the Reservations Department, ensuring an exceptional booking experience and maximising revenue opportunities. You will be responsible for handling complex reservations, maintaining accurate booking records, supporting the reservations team, and delivering outstanding customer service in line with brand standards.

This role is ideal for an experienced hospitality professional with strong organisational and communication skills, a commercial mindset, and a passion for creating seamless guest experiences while contributing to departmental performance and operational excellence.

Key Responsibilities

Oversee daily reservations operations and ensure all bookings are processed accurately and efficiently.
Handle individual, corporate, and group reservations, ensuring all guest requirements are recorded and communicated effectively.
Support the Reservations Manager in achieving occupancy, ADR, and revenue targets through effective inventory management and upselling techniques.
Maintain a thorough understanding of room categories, rates, packages, promotions, and hotel facilities to maximise sales opportunities.
Ensure all reservation enquiries are handled professionally, promptly, and in accordance with brand standards.
Monitor reservation systems to maintain accurate availability, rates, and booking data.
Assist with forecasting, reporting, and analysing reservation trends to support business decisions.
Build and maintain strong relationships with guests, travel agents, corporate clients, and internal stakeholders.
Resolve booking discrepancies, guest concerns, and reservation-related issues in a timely and professional manner.
Support the training, coaching, and development of Reservations Executives and new team members.
Ensure compliance with data protection, financial procedures, and company policies.
Maintain accurate records, reports, and correspondence within all reservation systems.
Work closely with Front Office, Sales, Revenue, and Events teams to ensure seamless guest experiences and operational efficiency.
Lead by example, demonstrating exceptional customer service, attention to detail, and a commitment to delivering memorable guest experiences.

Contribute to a positive team culture that reflects the hotel's values and service excellence standards.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
Pension scheme participation.
Life Assurance coverage.
Annual Performance Review pay adjustments.
Complimentary gym and spa access.
Free meals while at work.
Dry-cleaning service availability.
Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
20% discount at any of the St Pancras outlets.
Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
Travel ticket season loan.
Cycle to work scheme.
Employee Assistance Programme access.
Comprehensive Training and Development programme participation.
Awards and recognition celebrations, among many other benefit

Qualifications:

Experience in a 5‑star or luxury hotel

Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

reservation agent jobs in balham

Senior Reservation Executive

Reservations Agent- Part Time

Jules Verne - Touring Sales Specialist

Event Sales Executive

Reservations Agent, Pre-Opening - The St. Regis London

Cluster Groups, Conference and Events Coordinator

Hotel Revenue Manager

Reservations & Administration Consultant (Canterbury Travel)

Trainee Sales Consultant

Hotel Reservations Agent

Guest Service Manager

Cluster Reservations Manager

Reservations and Events Agent - Holiday Inn Hemel Hempstead - 24h

Assistant Groups and Events Manager

Junior Sales Consultant

Sales Consultant (Mandarin speaking)

Sales Consultant

Reservation Agent

Group Sales Executive

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