Technical support Work, Jobs in Bolton, Gtm (with Salaries)

Technical Support Engineer
Scorpion Automotive —Chorley
- From £26,300 a year
- Full-time
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Technical Support Agent Level 2
Custodia Technology Limited —Knutsford
- £32,000 a year
- Weekend availability
- Computer Science
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
IT & Maintenance Support Administrator
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
2h
System Support Specialist - North America
PHMG Careers —Manchester
- £29,000 a year
- CRM software
- Communication skills
- Gym membership
Quick apply
Technical Support Agent Level 2
Custodia —Knutsford
- £32,000 a year
- Weekend availability
- Computer Science
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
3d
Tech Onboarding & Support Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
IT Apprentice
Presspart —Blackburn
- Full-time
- Windows
- Continuous improvement
- Computer networking
- Free parking
- Profit sharing
Quick apply
11d
Business Support Technical Administrator - Building Control
Bureau Veritas —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Technical Illustrator (GB), Support II
Zebra Technologies —Preston
- Full-time
- Analysis skills
- Quality control
- Data entry
- Annual leave
- Employee assistance programme
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
4h
IT Support Engineer
JMC Aviation —Manchester
- Monday to Friday
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
6d
IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Computer networking
- Annual leave
Quick apply
4d
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
Tier 2 Service Desk Analyst
Dataspire Solutions Ltd —Manchester
- £25,500 - £34,000 a year
- Full-time
- Google Suite
- Customer service
- Analysis skills
- Health & wellbeing programme
- Sick pay
Quick apply
10d
Customer Support Technician - Gamma Business
Pragma —Manchester
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- Agile
- Communication skills
- Free parking
- Annual leave
Technical Support Officer
Tameside Council —Tameside
- £26,403 - £27,694 a year
- Call to connect
- Customer service
- English
3d
ICT Technician
The Heath Family Trust —Whiston
- £28,142 - £31,022 a year
- Full-time
- Travel
- In-person
- School
Quick apply
12d
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d

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Technical Support Engineer

Scorpion Automotive
Chorley

Quick apply

Job details

Full-time
From £26,300 a year
3 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Stakeholder collaboration
Internet of things
Stakeholder liaison
Mentoring junior staff
CCTV
Ticket management
Internal department liaison
Computer hardware
Staff training
Ticket management systems
Mentoring
Technical support incident logging
Computer networking
Technical writing
Customer support
Multidisciplinary collaboration
Application support
Fault diagnosis and repair
Communication skills
Debugging

Full job description

About the role

AutoM8 is our new platform, and we’re launching it now. This is the first dedicated support hire for it, a standalone Tier 2 role sitting inside the development team, so you learn the platform at its deepest level and stay close to the people building it.

You’ll be the go-to person for resolving customer and internal issues as AutoM8 scales, bridging three groups: the developers building the platform, internal IT and tooling, and our customer-facing support (SDO) team. You’ll start hands-on, setting up vehicle cameras and tracking devices and working through real issues, so you build a genuine, end-to-end understanding of how everything fits together.

What you’ll do

Provide Tier 2 technical support for AutoM8, diagnosing and resolving customer-reported and internal issues across hardware and software.
Set up and configure cameras and connected devices to understand the full deployment lifecycle first- hand.
Triage incoming issues, resolve what you can directly, and escalate genuine platform bugs to the development team with clear, well-documented reproduction steps.
Work alongside Sales to understand customer context and ensure issues are handled smoothly as accounts come on board.
Liaise with internal IT on how AutoM8 should integrate with our internal tools and systems.
Document issues, resolutions, and how-to guidance to build up a knowledge base.
As we scale, help train new support team members.

What we’re looking for (essential)

Proven experience in a technical support role (Tier 2 / second-line or equivalent), ideally in a software or technology environment.
Strong troubleshooting skills across both software and hardware, comfortable getting hands-on with physical devices as well as diagnosing application issues.
Confidence setting up and configuring connected hardware such as cameras, sensors, or IoT/networked devices.
Clear written and verbal communication, with the ability to translate technical detail for non-technical audiences and write reproducible bug reports for developers.
A self-starter who’s comfortable working standalone and defining their own processes in a fast-moving, early-launch environment.
Strong collaboration skills and the ability to work across development, IT, sales, and support teams.

Desirable

Experience supporting a platform or product through its early launch or scale-up phase.
Familiarity with camera systems, CCTV/surveillance hardware, networking, or IoT deployments.
Exposure to internal tooling, integrations, or ticketing/support systems.
Interest in mentoring and training others.

Pay: From £26,300.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in bolton, gtm

Technical Support Engineer

Technical Support Agent Level 2

IT & Maintenance Support Administrator

System Support Specialist - North America

Technical Support Agent Level 2

Tech Onboarding & Support Specialist

IT Apprentice

Business Support Technical Administrator - Building Control

Technical Illustrator (GB), Support II

3rd Line Support Engineer

IT Support Engineer

IT Service Desk Analyst

IT Support Technician

Tier 2 Service Desk Analyst

Customer Support Technician - Gamma Business

EUC Engineer

Application Support Engineer

Technical Support Officer

ICT Technician

Help-Desk support analyst (1st line)

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