Personal development administrator Work, Jobs in Birmingham, Eng (with Salaries)

Process Improvement Administrator
Countrywide Tax and Trust Corporation —Leamington Spa
- £25,000 a year
- Full-time
- Continuous improvement
- Computer skills
- In-person
- Free parking
- Referral programme
Quick apply
4h
HR Administrator
Active Care Group —Stafford
- £29,428.21 a year
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
23h
Cost Clerk
COLAS ROADS UK —Coventry
- £24,800 - £32,000 a year
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
- Annual leave
- Employee discount
Administrator
TrustFord —Stratford-upon-Avon
- Customer service
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Sales Administrator
Stratstone —Tamworth
- Customer service
- Annual leave
- Employee discount
Quick apply
Assistant Manager, Tableau Platform Administrator, IT Business Services
Deloitte —Birmingham
- Hybrid work
- Continuous improvement
- Scripting
Client Commercial Team Manager
JLL —Birmingham
- CRM software
- Sales
- Microsoft Office
Building Safety Administrator
Innovus —Worcester
- £25,000 a year
- Full-time
- Computer literacy
- Data analysis skills
- Microsoft Office
Quick apply
As & When Receptionist / Administration Assistant (22578)
Barnardo's —Alcester
- £13.47 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Data entry
- Front desk
- Annual leave
- Employee assistance programme
6d
Senior Cost Manager
BNP Paribas —Birmingham
- Full-time
- Microsoft Office
- Business development
- Contracts
CDE Lead / Principal Consultant - Real Estate - UK Wide
Turner & Townsend —Birmingham
- Full-time
- Management
- No experience needed
- Presentation skills
Quick apply
Manager, Cyber Security Operations, Global
Deloitte —Birmingham
- Hybrid work
Manager, Lead Specialist, ServiceNow Solution Architect
Deloitte —Birmingham
- Hybrid work
- Analysis skills
- Mentoring
- APIs
ServiceNow Senior Solution Architect
KPMG —Birmingham
- Full-time
- Scripting
- Agile
- SDLC
Assistant Manager - Restructuring
bk plus —Walsall
- Full-time
- Business development
- Supervising experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Manager, Lead ServiceNow Solution Architect, Global
Deloitte —Birmingham
- Hybrid work
- Analysis skills
- Mentoring
- APIs
Administration Manager
Harmony Fire —Birmingham
- Full-time
- Hybrid work
- Microsoft Outlook
- Salesforce
- Continuous improvement
Quick apply
Centre Administrator
Malvern International PLC —Wolverhampton
- £29,528.20 a year
- Full-time
- English
- Microsoft Office
- Databases
Quick apply
1d
Principal Pensions Administrator
Hymans Robertson LLP —Birmingham
- £36,000 - £48,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
Quick apply
7h
Operations Administration
Water Environmental Treatment LTD —Amington
- £27,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
21h

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personal development administrator jobs near birmingham, eng

Process Improvement Administrator

Countrywide Tax and Trust Corporation -
Leamington Spa

Quick apply

Job details

Permanent | Full-time
£25,000 a year
4 hours ago

Benefits

Free parking
Company pension
Referral programme
On-site parking

Qualifications

Stakeholder liaison
Business analysis
Internal department liaison
Complaint handling
Continuous improvement
Computer skills
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Company

Countrywide Tax and Trust Corporation Ltd are a forward-thinking company whose approach to estate planning is both innovative and on point. CTT Group has worked hard to develop its product range and strategies, ensuring that we can provide the best estate planning solutions to clients, no matter their situation.

We are an innovative organisation who values its employees and encourages growth and career development. Encompassing many teams that provide professional services to our clients, our wealth of knowledge and training is extensive to ensure our employees can provide an outstanding service.

If you want to work for a company that’s not afraid to stand out from the crowd, then being a part of the Countrywide Group is for you.

Role

Administrator within our Process Improvement Team

Within this role you will work closely with our Legal and Technical Teams in investigating and responding to customer feedback, and continuously developing and improving our business systems and processes. You will produce recommendations for improvement where required and work with team leaders across the business in these key areas. You will also deal with disputes with local authorities in relation to long term care funding, as well as corresponding with clients, advisers and other professionals in relation to all matters.

Summary of Key Responsibilities

To monitor, investigate and respond to client feedback
To contribute to the development and improvement of business systems and processes
To make effective use of case management systems and ensure efficient use of time and resources across the business.
To liaise with local authorities regarding long term care funding disputes.
Review files and chase for outstanding information where required.
Ensuring complaints are recorded and acknowledged whilst liaising with the relevant Team Leader to ensure that these are investigated and responded to.
Liaising with clients, advisers and other professionals in relation to all matters.

Primary Responsibilities

Highlight target areas to drive business efficiency and an improved customer experience
Review existing systems and processes, and identify and recommend improvements to optimise processes in light of feedback received from clients
Provide ongoing support and development of existing processes and systems

Additional Responsibilities

Provide support and ongoing training to the wider business.
Dealing with complaints in a professional and timely manner.
To make appropriate recommendations for service improvement.
To attend and complete relevant training.
To co-operate with and take part in the business’ appraisal process.
Make effective use of case management systems, Microsoft, and email systems.

Key Knowledge & Required Skills

Professional client approach.
Ability to be able to motivate, support and lead others to deliver goals and deadlines.
Strong communicator with the ability to adapt to everyone.
Ability to be resilient, calm and solution focused.
Confident in making decisions.
Willing to delegate.
Organised and adaptable.
Good inter-personal skills and understanding manner.

Desirable - but not essential

Legal Knowledge

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

personal development administrator jobs in birmingham, eng

Process Improvement Administrator

HR Administrator

Cost Clerk

Administrator

Sales Administrator

Assistant Manager, Tableau Platform Administrator, IT Business Services

Client Commercial Team Manager

Building Safety Administrator

As & When Receptionist / Administration Assistant (22578)

Senior Cost Manager

CDE Lead / Principal Consultant - Real Estate - UK Wide

Manager, Cyber Security Operations, Global

Manager, Lead Specialist, ServiceNow Solution Architect

ServiceNow Senior Solution Architect

Assistant Manager - Restructuring

Manager, Lead ServiceNow Solution Architect, Global

Administration Manager

Centre Administrator

Principal Pensions Administrator

Operations Administration

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