Customer service representative Work, Jobs in Sutton Coldfield (with Salaries)

Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Organisational skills
- Computer skills
- Employee discount
Sales and Customer Service Assistant
Eternal Smiles Dental Centre —Solihull
- From £23,000 a year
- Full-time
- English
- Microsoft Office
- Data entry
- Free parking
- Gym membership
Quick apply
5d
Customer Service Advisor
Brett Martin Daylight Systems —Coventry
- Full-time
- Continuous improvement
- Time management
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Marshalls PLC —Burton-On-Trent
- £25,000 - £25,598 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Customer Representative - Burton Upon Trent
Nationwide Building Society —Burton-On-Trent
- From £26,500 a year
- Temporary
- Banking
5d
Customer Service Advisor (Out Of Hours)
Platform Housing —Birmingham
- £14.21 an hour
- Weekend availability
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
1d
Customer Service Coordinator
Hugo Technology —Bromsgrove
- £27,000 - £28,000 a year
- Full-time
- CRM software
- English
- Data entry
- Health & wellbeing programme
- Sick pay
Quick apply
9h
Customer Service Assistant (Games)
HB Leisure —Norton-Juxta-Twycross
- £10.02 - £12.71 an hour
- Weekend availability
- Customer service
- Guest services
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
7d
Customer Service Assistant
Evans Halshaw —Stourbridge
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Customer Service Advisor
Briggs Equipment —Cannock
- £26,436.80 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Quick apply
10d
Customer Service Assistant Over 18
Tenpin —Birmingham
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Customer Service Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Specialist Customer Service Advisor
Cromwell —Brierley Hill
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
5d
Relief Customer Service Advisor (Part Time)
West Brom —Solihull
- £14,241.00 - £14,241.71 a year
- Part-time
- Computer literacy
- Computer skills
- Employee discount
8d
Customer Service Representative - Cannock
Michelin —Cannock
- From £27,000 a year
- Monday to Friday
- CRM software
- Employee assistance programme
10d
Customer Service Advisor
Etex Group —Burton-On-Trent
- Full-time
- Manufacturing
Customer Service Advisor
Cosy Direct —Burton-On-Trent
- £12.71 an hour
- Full-time
- CRM software
- Microsoft Outlook
- In-person
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Quanex —Wolverhampton
- Full-time
- Computer skills
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Representative (German-speaking)
Via —Birmingham
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
Customer Service Assistant
OurCoop —Walsall
- £12.75 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
12d

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Customer Care Co-ordinator

Bloor Homes -
Hinckley

Apply Now

Job details

Full-time

Benefits

Company pension
Employee discount

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
GCSE
Complaint handling
Appointment booking and call handling
Organisational skills
Computer skills
Customer interaction
Household contractor coordination
Communication skills
Time management

Full job description

Role

Customer Care
Salary

Competitive
Hours

40
Type

Maternity Cover
Closing Date

09-09-2026 at
Location

First Floor, 1 Wheatfield Way
Hinckley
Leicestershire
LE10 1YG

Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our purchasers’ needs. With your strong communication skills and patient approach, you’ll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service. As a company as ambitious and caring as you are, we’ll encourage you to grow and are committed to developing your career with us through fantastic opportunities for progression and great benefits. Start a bright future with us and together we will achieve amazing things.

We are recruiting for a Customer Care Co-ordinator to be based in our East Midlands Region, based in Hinckley, LE10. Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experience gained in a busy office, either within housebuilding or another sector, will be required. If you share in our belief, take pleasure from overcoming issues and enjoy working closely with customers and team members to ensure the post-purchase experience is positive as possible, then the sky’s the limit.

MAIN DUTIES

Dealing with incoming calls, post and emails relating to Customer Care.
Validating complaints and resolving problems quickly and efficiently, seeking direction where required.
Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries.
Checking and ensuring work has been carried out to the purchaser’s satisfaction.
Updating and maintaining records using Sitestream.
Bringing persistent faults to the attention of the Customer Care Manager or Head of Customer Care.
Categorising works successfully, ensuring management of costs are minimised.
Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required.
Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide.
Attending meetings that may be necessary in the performance of your duties.
Complying with and upholding company policies and procedures.
Undertaking any additional tasks as may reasonably be required from time to time.
Ensuring all Health and Safety aspects associated with Covid-19.

ESSENTIAL SKILLS / ATTRIBUTES

Customer service experience within an office environment.
Experience in the use of CRM software
Educated to GCSE Standard (or equivalent) including English and Maths.
Good verbal and written communication skills.
Ability to multi-task with good time management.

COMPANY BENEFITS

Scottish Widows Pension Scheme
25 days holiday entitlement (plus bank holidays)
Group Staff Discount at Triumph Motorcycles ltd.
Competitive discount on our homes (dependent upon the property and location)

So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today.

Closing Date

09-09-2026 at

Apply Now

Refine Your Search

customer service representative jobs in sutton coldfield

Customer Care Co-ordinator

Sales and Customer Service Assistant

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Customer Service Advisor

Customer Representative - Burton Upon Trent

Customer Service Advisor (Out Of Hours)

Customer Service Coordinator

Customer Service Assistant (Games)

Customer Service Assistant

Customer Service Advisor

Customer Service Assistant Over 18

Customer Service Coordinator

Specialist Customer Service Advisor

Relief Customer Service Advisor (Part Time)

Customer Service Representative - Cannock

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service Representative (German-speaking)

Customer Service Assistant

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