Housing officer Work, Jobs in Redditch, Wor (with Salaries)

Homelessness officer
Redditch Borough Council —Redditch
- £32,061 - £40,777 a year
- Call to connect
- Employee assistance programme
- Employee discount
4d
Retirement Housing Officer (Worcester)
Platform Housing —Worcester
- Up to £31,905 a year
- Monday to Friday
- Administrative experience
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
14d
Customer Services Team Leader (Contact Centre Based)
Midland Heart —Birmingham
- £45,330 a year
- Monday to Friday
- Supervising experience
- Continuous improvement
- Team management
7d
Community Liaison Officer
Twenty Fifth Avenue Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Public speaking
- Driving
- Travel
- Annual leave
Quick apply
8d
Housing Officer - Worcestershire, Hereford, Dudley
Serco Plc —Oldbury
- £29,250 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
9d
Supported Housing Manager
The Housing Network —Coventry
- Up to £38,000 a year
- Full-time
- Travel
- IT
- In-person
- Health & wellbeing programme
- Referral programme
1d
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Birmingham
- Full-time
- Hybrid work
- Mentoring
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply
Housing Officer
Upward Care Ltd —Bloxwich
- £28,315 a year
- Full-time
- Administrative experience
- IT
- In-person
- Free parking
Quick apply
10d
Community Housing Officer
Civic Recruitment Limited —Dudley
- £19.81 an hour
- Full-time
- Customer service
Quick apply
7d
Environmental Case Officer
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Weekend availability
- Customer service
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Rent Officer
Civic Recruitment Limited —Bromsgrove
- £25.17 an hour
- Full-time
- Customer service
- Travel
- Communication skills
Quick apply
3d
Income & Financial Inclusion Officer
Trident Group —Birmingham
- £32,569.13 - £37,384.00 a year
- Full-time
- Presentation skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
7d
Tenant Liaison Officer
Liberty —Birmingham
- £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Insight & Reporting Officer
Orbit Group —Stratford-upon-Avon
- £28,178 - £34,440 a year
- Maths
- Project management
- Leadership
3d
Administrator
Fortem Solutions Ltd —Stratford-upon-Avon
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Life insurance
8d
Supported Housing Officer
LIFELINE LIVING —Birmingham
- From £12.71 an hour
- Part-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
Compliance Contract Coordinator
Solihull Metropolitan Borough Council —St. Alphege
- £26,824 - £29,540 a year
- Customer service
- Administrative experience
- Organisational skills
Housing Support Officer
Box Fresh Living Ltd —Birmingham
- £24,800 a year
- Part-time
- English
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
22h
Financial Ledger Officer
Concept Housing Association —Birmingham
- £29,500 - £31,500 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
11d
Supported Accommodation Housing Officer
Springway Housing —Sparkhill
- £1,200 a month
- Full-time
- Up to 50% travel
- Driving
- Travel
Quick apply

I want to receive the latest job alerts for housing officer in redditch, wor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Homelessness officer

Redditch Borough Council -
Redditch

Apply Now

Job details

£32,061 - £40,777 a year
4 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

Manage a wide range of cases, whilst wholeheartedly and positively to professionally and compliantly deliver the Councils statutory homelessness services in accordance with: Part VI & VII Housing Act 1996 (as amended by the Homelessness Act 2002); Homelessness Reduction Act 2017 & Homelessness Code of Guidance, Domestic Abuse Act 2021, and other relevant legislation.
Provide enabling and supportive customer services that are firmly focused on the prevention and / or relief of homelessness and recovery from abuse.
Throughout the applicant’s journey through the service ensure, that all housing solutions are discussed, planned, understood and agreed through a regularly reviewed Personal Housing Plan (PHP) and risk assessment, so that expectations of all stakeholders to the case are clearly managed, and that any package of solutions is suitable and sustainable.
The role is a career graded post, your grade will be determined based on your knowledge, qualifications and experience.

Key Requirements

Grade 6

Where relief is required, work diligently, effectively and efficiently to bring the case to decision, ensuring close collaboration with and assistance to the Housing Solutions Team to ensure that the applicant is practicably and financially supported ready for any allocation, and that temporary accommodation placements, and storage of goods, are planned and managed effectively, efficiently and compliantly, in accordance with legislation and guidance, and needs of service managers.
Professionally and compliantly deliver the Councils statutory homelessness services in accordance with: Part VI & VII Housing Act 1996 (as amended by the Homelessness Act 2002); Homelessness Reduction Act 2017 & Homelessness Code of Guidance, Domestic Abuse Act 2021, and other relevant legislation.
As an integral part of a professional homelessness team, operate a compassionate, empathetic and respectful, yet fair and equitable service that has upmost regard for peoples’ individual vulnerabilities and circumstances.
Provide advice in support of victims finding solutions to retain their existing accommodation, or secure alternative safe accommodation to prevent homelessness, including negotiating and mediating with landlords, families, agents and partner agencies, and using various initiatives and partnerships.

Grade 7

Take the lead and have oversight of referrals, escalations and allocations of prevention and relief cases by less experienced Officers, providing good, clear technical advice and guidance,so that cases are managed with a firm focus on prevention,negotiation,mediation and using various initiatives and partnerships in operation to fully achieve objectives.
Provide customers with housing prevention advice supporting them to sustain their current accommodation or support them to secure alternative accommodation through the provision of personalized housing plans.
Manage and support less experienced staff with unanticipated demand through emergencies and making decisions in sometimes complex situations.
Where a prevention/relief/main duty is required,that you carry out and support your colleagues to ensure that all work is carried out diligently, effectively and efficiently to bring the case to decision, ensuring close collaboration with the Housing Solutions Team to ensure that the applicant is ready for any allocation,and that temporary accommodation placements, and storage of goods,are planned and managed effectively, efficiently and compliantly, in accordance with legislation and guidance, and needs of service managers.
Monitor colleagues with your case loads and casework,ensuring that you are diligently working thorough through the stages of homelessness, researching,interpreting and applying various legislative frameworks, case law,policy and practice to come to autonomous statutory decisions that will reduce and withstand statutory review and regulatory / legal challenge.

Skills & experience

Grade 6

Minimum Level 2 qualifications related to homelessness practice. Have, be working towards, or willing to work towards a level 3 qualification related to homelessness practice.
At least 1 years demonstrable experience working in the homelessness or social housing sector, or other relevant customer facing service, demonstrating transferable skills or lived experience

Grade 7

A minimum level 3 qualification related to homelessness practice.
At least 2 years demonstrable experience specific to the role, or demonstrable experience, with transferable skills within the social housing sector

Additional Information

The Councils offer a range of staff benefits:

local government pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Closing date for receipt of completed applications: 30 August 2026 (Midnight)

What next

Need further information? please contact Sandra Hartles (recruiting manager) on 01527 534069 or email [email protected] or email [email protected]

If this role interests you please use the 'Apply Now' button

For a full list of our current vacancies why not visit our WM Jobs Recruiter Page

Apply Now

Refine Your Search

housing officer jobs in redditch, wor

Homelessness officer

Retirement Housing Officer (Worcester)

Customer Services Team Leader (Contact Centre Based)

Community Liaison Officer

Housing Officer - Worcestershire, Hereford, Dudley

Supported Housing Manager

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Housing Officer

Community Housing Officer

Environmental Case Officer

Rent Officer

Income & Financial Inclusion Officer

Tenant Liaison Officer

Insight & Reporting Officer

Administrator

Supported Housing Officer

Compliance Contract Coordinator

Housing Support Officer

Financial Ledger Officer

Supported Accommodation Housing Officer

I want to receive the latest job alerts for housing officer in redditch, wor

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected