Incident manager Work, Jobs in Stockton On Tees (with Salaries)

Service Manager
Flannery Plant Hire —Darlington
- Customer service
- Maintenance
- Continuous improvement
4d
Health & Safety Administrator
Lionweld Kennedy —Middlesbrough
- Full-time
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Site Supervisor
St Astier Limited —Seaham ED
- £38,750 - £50,000 a year
- Full-time
- Computer literacy
- Supervising experience
- Travel
Quick apply
Senior Facilities and Operations Manager
Seloxium Limited —Redcar
- Full-time
- Engineering
- Laboratory experience
- Bachelor's degree
- Annual leave
Quick apply
Logistics Team Member
EMR Group —Middlesbrough
- Full-time
- Forklift
- Warehouse experience
- Annual leave
Quick apply
1d
Development Manager
HC-One - IT —Darlington
- Up to £60,000 a year
- Full-time
- DevOps
- Continuous improvement
- Team management
Quick apply
4d
Senior Identity Protection Specialist
FUJIFILM Biotechnologies —Billingham
- Full-time
- Azure
- Computer Science
- SQL
Duty Manager
Leisure United —Sunderland
- £27,152.61 a year
- Full-time
- Social media management
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
12d
Quarry Supervisor
Tarmac —Northallerton
- Microsoft Powerpoint
- Continuous improvement
- Team management
- Employee discount
13d
Safety Specialist
Amazon UK Services Ltd. - A10 —Darlington
- Full-time
- English
- Team management
- No degree
Site Engineer
Balfour Beatty —Stockton-on-Tees
- Construction experience
- Leadership
- Communication skills
- Annual leave
5d
Health, Safety and Environment (HSE) Senior Manager
LOGISTEED UK Limited —Washington
- Overtime
- Master's degree
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
Finance and Payroll Officer
ELM Alliance LTD —Middlesbrough
- £17,680 a year
- Temporary
- Microsoft Office
- Data entry
- IT
- Free parking
- Sick pay
Quick apply
Nursery Manager (full time)
Nunthorpe day nursery —Middlesbrough
- £26,000 - £34,000 a year
- Full-time
- Childcare
- Management
- Experience working with children
- Employee discount
Quick apply
12d
Contractor Supervising Officer
Integral UK —Washington
- Full-time
- Travel
- Organisational skills
- Communication skills
Quick apply
Security Officer
ABM —Washington
- £12.90 an hour
- Full-time
- Annual leave
Manufacturing Engineering Manager
Analox Ltd —Stokesley
- £57,000 - £65,000 a year
- Full-time
- Management
- Engineering
- Business development
Quick apply
Advanced Practitioner Sonographer
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £47,810 - £54,710 a year
- Weekend availability
- Driving
- Patient care
- Training & development
14d
Admin Apprentice
Durham University —Durham
- £24,752 - £25,025 a year
- Computer literacy
- Master's degree
- University
- Annual leave
- Employee assistance programme
8d
Mechanical Fitter
TRADEBE —Sunderland
- Overtime
- Maintenance
- Continuous improvement

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Service Manager

Flannery Plant Hire -
Darlington

Apply Now

Job details

4 days ago

Qualifications

Reactive maintenance implementation
Driving Licence
Stakeholder collaboration
Customer service
Stakeholder liaison
Lean
Maintenance
Cost control
Breakdown recovery
Performance management
Compliance management
Continuous improvement
Continuous improvement cycles oversight
Organisational skills
Planned Preventative Maintenance (PPM) implementation
Employee performance appraisals
Multidisciplinary collaboration
Communication skills
Planned maintenance
Routine servicing

Full job description

Service Manager

Darlington

About Flannery Plant Hire

Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.

Role Purpose

The Service Manager is responsible for leading the maintenance and servicing function to ensure the availability, reliability, safety, and compliance of Flannery's fleet. This role oversees workshop operations, field service engineers, and maintenance planning, ensuring plant and equipment are serviced efficiently while minimising downtime and maximising fleet utilisation.

Working closely with Operations, Transport, Engineering, Procurement, and Hire Desk teams, the Service Manager will drive operational excellence, continuous improvement, and a culture of safety and accountability.

Key Responsibilities

Lead the day-to-day management of field service operations.
Ensure preventative maintenance schedules are planned and completed on time.
Maximise fleet availability through effective maintenance planning and resource allocation.
Monitor equipment performance and implement corrective actions to reduce recurring faults.
Coordinate breakdown response to minimise customer disruption.
Ensure all servicing and repairs are completed to manufacturer specifications.
Maintain accurate service and maintenance records using the company's fleet management systems.
Monitor asset condition and recommend refurbishment or disposal where appropriate.

Lead, coach, and develop service controllers, engineers, and technicians.
Set performance expectations and conduct regular performance reviews.
Promote a culture of accountability, teamwork, and continuous improvement.
Support recruitment, onboarding, and technical development of engineering staff.
Champion Flannery's health and safety culture across all service operations.
Ensure compliance with company policies, manufacturer standards, and legal regulations.
Investigate incidents and implement corrective actions where necessary.
Identify opportunities to reduce maintenance costs without compromising quality or safety.
Control external supplier and subcontractor costs.
Work collaboratively with operational teams to deliver high fleet availability.
Support customer satisfaction through reliable equipment and responsive service delivery.
Analyse maintenance data and KPIs to identify trends and improvement opportunities.
Implement best practice maintenance processes and lean working methods.
Support business improvement initiatives across engineering operations.

Skills & Experience

Essential

Significant experience managing service operations within the plant hire, construction equipment, heavy machinery, commercial vehicle, or related engineering sector.
Strong technical knowledge of construction plant and heavy equipment.
Proven experience leading engineering or workshop teams.
Experience managing preventative maintenance programmes.
Strong planning and organisational skills.
Budget management experience.
Excellent communication and stakeholder management skills.
Proficient in fleet management and maintenance software.
Full UK driving licence.

Personal Attributes

Safety-focused leader
Customer-centric mindset
Commercially aware
Calm under pressure
Strong decision-maker
Highly organised
Collaborative
Results-driven
Adaptable and proactive
Committed to continuous improvement

Apply Now

Refine Your Search

incident manager jobs in stockton on tees

Service Manager

Health & Safety Administrator

Site Supervisor

Senior Facilities and Operations Manager

Logistics Team Member

Development Manager

Senior Identity Protection Specialist

Duty Manager

Quarry Supervisor

Safety Specialist

Site Engineer

Health, Safety and Environment (HSE) Senior Manager

Finance and Payroll Officer

Nursery Manager (full time)

Contractor Supervising Officer

Security Officer

Manufacturing Engineering Manager

Advanced Practitioner Sonographer

Admin Apprentice

Mechanical Fitter

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