Client services manager Work, Jobs in Wales (with Salaries)

Client Services - Account Manager
Gaming Laboratories International —Bangor
- Full-time
- CRM software
- Marketing
- Engineering
- Annual leave
Part-Time Business Support Coordinator
So.Social Media —Monmouth
- £10,575 a year
- Part-time
- Writing skills
- Organisational skills
- Computer skills
- Free parking
Quick apply
1d
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Renewal Enterprise Account Manager
Gallagher —Llantrisant
- Full-time
- Analysis skills
- Communication skills
3d
Account Manager
Smiths Gloucester Limited —Cardiff
- CRM software
- Free parking
- Employee discount
Quick apply
4d
Sales Operations Manager
Gaming Laboratories International —Bangor
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Senior Commercial Decarbonisation Consultant
Smart Energy Homes Ltd —Cwmbran
- From £50,000 a year
- Full-time
- Hybrid work
- Business development
Quick apply
4d
Sales Operations Manager_UK
Gaming Laboratories International —Bangor
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Trade Client Manager – South West England
MSX International —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
Quick apply
Development Executive
Gallagher —Llantrisant
- Full-time
- Business development
- Travel
- Communication skills
Customer Service Coordinator
Cross Accounting Service —Cardiff
- £27,500 a year
- Full-time
- QuickBooks
- In-person
- Office experience
- Free parking
Quick apply
Programme Manager
M Group —Treharris
- Continuous improvement
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
5d
Capital Projects Technician (FCERM)
Carmarthenshire County Council —Carmarthenshire
- £16.62 - £18.85 an hour
- Temporary
- Organisational skills
- Contracts
- Communication skills
- Annual leave
- Employee discount
10d
Assistant Project Manager (PMO)
WSP —Cardiff
- Part-time
- Hybrid work
- Microsoft Office
- Contracts
- SharePoint
- Flexitime
- Work from home
2d
Customer Account Executive
Taf Fechan Tyres Ltd —Merthyr Tydfil
- Full-time
- Customer service
- Salesforce
- Data analysis skills
- Free parking
- Employee discount
Quick apply
Business Development Manager
Bell Building Projects Ltd —Wales
- Full-time
- CRM software
- Microsoft Office
- Travel
MultiSkilled Host
CBRE —Cardiff
- Part-time
- Continuous improvement
- Front desk
- Cleaning
- Employee discount
Business Growth Manager
Right at Home UK —Cardiff
- £38,000 - £40,000 a year
- Business development
- Travel
- Recruiting
- Annual leave
Quick apply
4d
Business Development Associate Director
EMS Healthcare —SALTNEY
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Presentation skills
- Annual leave
Quick apply
11d
Sales & Reception Manager.
Newport worktop and tiles LTD —Newport
- £13 an hour
- Part-time
- Salesforce
- Data analysis skills
- Business development
Quick apply
3d

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Client Services - Account Manager

Gaming Laboratories International -
Bangor

Apply Now

Job details

Full-time

Benefits

Annual leave

Qualifications

CRM software
Driving Licence
Report writing
Report generation
Marketing
Client engagement
Engineering
English
Bachelor's degree
Relationship management
Customer support
Business
Account management
Business lead generation
Time management

Full job description

Client Services – Account Manager
While providing integrity to the casino and gambling industry for over 37 years, GLI has established an incomparable team of professionals. Join a successful, growing team by working to drive sales for a global market leader in the gambling industry. As an Account Manager in our Client Services Department, you will be able to harnessing relationships with clients in a diverse and challenging business climate. We are seeking a professional like you to support our business targets by delivering sales results. This position is responsible for sales activities from lead generation through contract signing and client follow-ups for achievement of customer satisfaction and revenue generation.

Who We Are…
With over 37 years in the industry, Gaming Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 700 jurisdictions worldwide.

Why You Should Work Here…
Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development and career enhancement. Our team members have the opportunity to communicate and collaborate with colleagues around the world. This position offers also offers ample travel opportunity.

What You Will Accomplish Here…
Our customers are manufacturers, regulators and operators within the Gambling industry. This is a customer service/sales-focused position for someone who will not only foster and maintain business relationships with clients, but who will also have on opportunity to oversee and cultivate a team of professionals ultimately supporting them to provide sustainable value.

Job Summary

The Account Manager is responsible for building and maintaining business relationships with assigned GLI clients. This position is responsible for sales activities from lead generation through contract signing, and client post-service follow-ups for the achievement of customer satisfaction and revenue generation.

Essential Functions (Duties and Responsibilities)

Meets with clients to negotiate and secure business and maintain relationships
Delivers sales presentations to clients
Ensures clients are provided professional, courteous, and timely support and service
Maintains a strong understanding of gaming regulations, processes, and procedures
Supports and implements strategic plans to accomplish company goals
Forecasts client activity and sets performance goals accordingly
Reviews market analyses to determine customer needs
Maintains a strong understanding of GLI Services, tools and training offerings
Maintains all CRM (Customer Relationship Management) software, including Salesforce or any other software, information on assigned clients
Maintains records of all visits and telephone contacts of the assigned regulatory clients within the database daily
Generates reports, as required
Participates in tradeshows and/or regulatory conferences, when necessary
May coordinate In-Service training classes and field inspections/audits when appropriate for clients
Performs other duties as assigned

Required Education and Other Credentials

Bachelor’s degree in Marketing, Business, Engineering or a related field
Certification, formal training, experience or demonstrated competency may be evaluated and considered in lieu of the educational requirements
Must have a valid driver’s license

Required Skills/Experience

A minimum of 2 years relevant industry experience is required
A minimum of 5 years’ experience required in Gaming, Marketing, Sales and/or customer service fields is required
Certification, formal training, education or demonstrated competency may be evaluated and considered in lieu of the experience requirements
A minimum of 3 years of previous sales/development experience is strongly preferred
Must be proficient in Microsoft Excel, Word, PowerPoint, SharePoint and CRM
Must have the ability to write reports and business correspondence
Must have the ability to effectively present information and respond to questions from external and internal parties, including large audiences
Highly motivated, pro-active self-starter with excellent time management skills
Must have the ability to read, write, speak, understand and communicate in English sufficiently to perform the duties of this position
Must have the ability to communicate, both orally and in writing, with internal and external parties
Must have the ability to handle and organize multiple projects and deadlines
Must demonstrate a high degree of attention to quality, details, and correctness

What We Offer…

25 annual leave days plus Public Holidays
Discretionary End-year bonus
Annual Performance Reviews
Career path planning
Weekly fresh fruit, free coffee, tea and chill-out space at the office
International work atmosphere with 30 different nationalities within GLI Europe, GLI UK, GLI Italy, GLI Spain, GLI Africa, GLI Austria

Gaming Laboratories International (GLI) is a gaming company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related task and responsibilities than those stated above.

GLI is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Apply Now

Refine Your Search

client services manager jobs in wales

Client Services - Account Manager

Part-Time Business Support Coordinator

Customer Success Manager

Renewal Enterprise Account Manager

Account Manager

Sales Operations Manager

Senior Commercial Decarbonisation Consultant

Sales Operations Manager_UK

Trade Client Manager – South West England

Development Executive

Customer Service Coordinator

Programme Manager

Capital Projects Technician (FCERM)

Assistant Project Manager (PMO)

Customer Account Executive

Business Development Manager

MultiSkilled Host

Business Growth Manager

Business Development Associate Director

Sales & Reception Manager.

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