Technical support Work, Jobs in Chepstow, Mon (with Salaries)

Technical Support Consultant
Zellis —Bristol
- Hybrid work
- Annual leave
Technical Support Co-ordinator
Avon and Somerset Constabulary —Portishead
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Travel
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Administrative experience
- University
- IT
- Annual leave
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Digital Learning Specialist
Burges Salmon —Bristol
- Hybrid work
- Microsoft Office
- Training & development
- Communication skills
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
IT Service Desk Analyst
PHSGroup —Caerphilly
- £26,666 a year
- No weekends
- Communication skills
- Time management
- Free parking
- Employee discount
1d
Digital Adoption Advisor
Veale Wasbrough Vizards —Bristol
- Organisational skills
- IT
Service Desk Engineer
IVC —Bristol
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
11d
IT Support Engineer
Truebyte —Bath
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Linux
- Communication skills
- Referral programme
- Sick pay
Quick apply
1d
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
10d
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- AI
- Annual leave
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Word
- CRM software
- Continuous improvement
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
L2 Support Engineer
NCR —Bath
- £35,000 a year
- Full-time
- Windows
- AWS
- Analysis skills
- Employee stock purchase plan
- Employee discount

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Technical Support Consultant

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Stakeholder collaboration
Ticket management
HRIS
Customer support
Customer interaction
Multidisciplinary collaboration
Application support
Root cause analysis
Fault diagnosis and repair

Full job description

About the role

About the role

As a Technical Support Consultant, you’ll provide expert 2nd line support across our HRIS platform, helping resolve technical issues and deliver a seamless customer experience.

This is a 2nd line technical support role for someone who loves getting to the bottom of a problem. You’ll be the expert our customers and colleagues turn to when something isn’t working in our HR information systems – investigating, diagnosing and resolving issues across the product suite.

You won’t do it alone. We work in pods: small, multi-disciplinary teams that bring Technical Support, Customer Support and Service Delivery together around a shared group of customers. You’ll sit at the heart of that pod, owning issues end to end and taking real pride in how quickly and clearly customers get the answers they need. Responsiveness and resolution times matter here – and so does looking after the people behind every ticket.

You’ll collaborate closely with Product, Development and Infrastructure teams, while building deep product expertise and supporting customers and colleagues with best‑practice guidance.

This is a hybrid role based 3 days a week in our Swinton office

Why apply

Team: Be part of a collaborative, customer focused team where you can make a real impact
Growth: Build valuable experience in a growing HR tech space with exposure to modern platforms
Impact: Gain variety and development opportunities across support, projects and technical delivery

What you’ll be doing

• Investigating and resolving technical issues across our HRIS platform, within agreed SLAs.

Owning cases from first contact to resolution, keeping customers updated every step of the way.
Working shoulder to shoulder with your pod – Customer Support and Service Delivery – to deliver a seamless experience.
Digging into root causes and feeding back so the same issues don’t come round again.
Partnering with Product Development and IT Infrastructure on the trickier, more complex problems.
Sharing your knowledge – coaching colleagues and customers, and championing improvements that make life easier for everyone.

Skills & experience

What you’ll bring

A solid background in HRIS technical support, supporting external customers or partners.
A track record of working to SLAs with a genuine focus on responsiveness and resolution.
Sharp diagnostic and problem-solving instincts – you enjoy untangling complex issues.
The knack for turning technical detail into clear, plain-English answers.
Confident communication and the ability to build trust with customers and colleagues alike.
A collaborative, team-first attitude.

Payroll knowledge? A real plus – but not essential. If you’ve got the technical support skills and the right attitude, we’ll support you to learn the rest.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

A career packed with opportunity, in a stable and growing company.
A comprehensive programme of learning and development.
Competitive base salary.
25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
Private medical insurance.
Life assurance 4x salary.
Enhanced pension with up to 8.5% employer contributions.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

technical support jobs in chepstow, mon

Technical Support Consultant

Technical Support Co-ordinator

Systems Support Developer / Analyst (Microsoft Dynamics 365)

Helpdesk Technician 1st/2nd Line

Digital Learning Specialist

Product Technical Support Engineer - TMS

Infrastructure Support Engineer

IT Service Desk Analyst

Digital Adoption Advisor

Service Desk Engineer

IT Support Engineer

2nd Line IT Support Technician

Customer Support Advisor

Senior Service Desk Analyst

IT Technician

Software Support Agent - Payroll

IT Applications Support Technician

Senior Service Desk Analyst

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

L2 Support Engineer

I want to receive the latest job alerts for technical support in chepstow, mon

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