It service manager Work, Jobs in Nottingham, Eng (with Salaries)

IT Infrastructure Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Employee assistance programme
- Life insurance
IT Project Manager - Digital
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
4d
Digital Operations Project Manager
Gallagher —Meadows
- £99,500 - £194,000 a year
- Full-time
- No experience needed
- Bachelor's degree
- SharePoint
- Flexible schedule
RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries
Royal Bank of Canada —Nottingham
- Full-time
- Management
- Analysis skills
- Bachelor's degree
1d
Information, Systems & Technology (IST) Trainer
Derbyshire Fire & Rescue —Ripley
- £37,280 a year
- Temporary
- Travel
- Training & development
- Annual leave
- Employee discount
Global Oracle HRIS Integration Lead (Remote)
Gallagher —Meadows
- £74,500 - £145,500 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Team management
- Flexible schedule
IT Business Analyst
Athena Advisory Solutions Ltd —Leicester
- £36,800 - £46,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Mentoring
Quick apply
17h
Business Systems Implementation Manager
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- ERP systems
- Continuous improvement
Quick apply
Senior Project Manager - 12 month FTC
Wifinity —Leicester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
Quick apply
Security Controls Manager
Brightwell —Chesterfield
- Travel
- Communication skills
- Employee assistance programme
- Life insurance
IT Apprentice
Redhill Academy Trust —Nottingham
- £8.00 - £12.71 an hour
- School
- Annual leave
- Employee assistance programme
5d
Integration Solution Architect
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Master's degree
- Software development
- In-person
Quick apply
Business systems analyst
TESTQ Technologies —Leicester
- £33,400 - £45,000 a year
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
Quick apply
5d
Senior Business Analyst
Greencore Group —Worksop
- Full-time
- Mentoring
- Training & development
- Employee discount
- Life insurance
Web Application Developer - (Microsoft Power Platform)
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
3d
Field Technician (DST113BC)
Discovery Schools Academies Trust —Leicester
- £28,605 - £31,029 a year
- Full-time
- Computer literacy
- Writing skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
5d
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Continuous improvement
- Team management
- Mentoring
- Employee discount
- Referral programme
Service Delivery Team Manager
Sherwood Forest Hospitals NHS Foundation Trust —Ilkeston
- £49,387 - £56,515 a year
- Full-time
Senior Manager - IT
Wesco —Chesterfield
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree

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IT Infrastructure Manager

Brush Group -
Loughborough

Apply Now

Job details

Permanent

Benefits

Company pension
Employee assistance programme
Life insurance

Qualifications

IT team management
IT service management
Continuous improvement
Continuous improvement cycles oversight
Major incident coordination
Management reporting
Information technology team management
Root cause analysis
Technical roadmaps

Full job description

About The Role

Why choose us?

BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence.

We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050.

What's the role?

The role is part of the BRUSH Group IT Operations function with purpose of the role to lead BRUSH’s IT Infrastructure Team, owning day to day management and coordinating enhancements to the Brush IT Infrastructure services across all business locations.

The position leads a team of internal engineers, across multiple sites, alongside externally managed service providers (MSPs) whose day to day responsibilities include ensuring the BRUSH IT infrastructure meets all business demands regarding capacity and availability, ensuring maintenance plans are adhered and subject to continuous development, lifecycle managed and meet key KPI’s to deliver both a fit for purpose environment and high uptime. Additionally the team provide a 3rd level escalation to the service delivery team and will contribute to the major incident management response and change management processes.

Key Responsibilities:

Monitor, manage, and report on Infrastructure operational KPIs and SLAs, driving continuous service improvement and service reliability.
Lead root cause analysis (RCA) activities for major incidents and ensure corrective actions are implemented and tracked to completion.
Act as the senior technical escalation point for major incidents, coordinating technical teams, third-party suppliers, and business communications.
Ensure infrastructure resilience, failover, backup, and recovery solutions are maintained, tested regularly, and evidenced through documented testing schedules and outcomes.
Maintain and continuously improve infrastructure availability, recoverability, and business continuity capabilities.
Own infrastructure technology roadmaps, ensuring platforms remain supported, secure, and aligned with business requirements.
Contribute to the development and execution of the Infrastructure strategy, identifying opportunities for modernisation, standardisation, and optimisation.
Manage infrastructure asset lifecycles, ensuring accurate asset records, warranty management, and timely technology refresh activities.
Lead, coach, and develop a team of Infrastructure engineers.

What are we looking for:

Experience (5 years) in a similar IT operational management role, with experience in defining and delivering operational standards
Proven background governing outsourced MSP agreements and enterprise vendor relations.
Strong knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred).
Demonstrated ability to lead, coach, and develop technical support teams.
Experience handling major incidents and crisis communications with senior stakeholders.

What's in it for you?

Competitive salary
Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles)
Flexible and Hybrid working options (role dependant)
Life insurance – 4 x annual salary
Enhanced Company Pension scheme
24/7 free and confidential Employee Assistance Programme
GP24 Service – Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions.
BRUSHRewards – Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself.
Family friendly policies including Enhanced Maternity/Paternity
Bike2work scheme
Long Service Awards
Developing our people is important to us - we support and encourage development by offering ongoing professional development and training.

About The Company

BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.

A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.

Apply Now

Refine Your Search

it service manager jobs in nottingham, eng

IT Infrastructure Manager

IT Project Manager - Digital

Digital Operations Project Manager

RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

Information, Systems & Technology (IST) Trainer

Global Oracle HRIS Integration Lead (Remote)

IT Business Analyst

Business Systems Implementation Manager

Senior Project Manager - 12 month FTC

Security Controls Manager

IT Apprentice

Integration Solution Architect

Applied AI Engineer – Prompting & Evaluation

Business systems analyst

Senior Business Analyst

Web Application Developer - (Microsoft Power Platform)

Field Technician (DST113BC)

Service Desk Team Manager

Service Delivery Team Manager

Senior Manager - IT

I want to receive the latest job alerts for it service manager in nottingham, eng

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