Restaurant general Work, Jobs in Edinburgh, Sct (with Salaries)

Complaints Analyst
National Westminster Bank PLC —Edinburgh
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Writing skills
- Hotel
- Analysis skills
- Annual leave
6d
Event support / Co-ordinator
Edinburgh Training & Conference Venue —Edinburgh
- From £13.45 an hour
- Full-time
- CRM software
- Google Suite
- Front desk
Quick apply
3d
Front of House Staff
Lanz Noodle Ltd —Edinburgh
- Up to £12.71 an hour
- Part-time
- Hospitality
- English
- In-person
Quick apply
Warehouse Assistant
Bobbys Foods PLC —Livingston
- £29,481 a year
- Full-time
- Forklift
- Warehouse experience
- Employee assistance programme
- Employee discount
1d
assistant general manager
Wagamama —Edinburgh
- £36,314 a year
- Full-time
- Continuous improvement
- Restaurant
10d
General Manager - 1AA Rosette, Bar, Restaurant with Rooms
The Crusoe —Lower Largo
- Up to £50,000 a year
- Full-time
- Bar
- Supervising experience
- Organisational skills
- Free parking
Quick apply
Night Guest Service Agent - Part time
Hilton —Edinburgh
- £13.42 an hour
- Part-time
- Bar
- Customer service
- Computer literacy
- Employee stock purchase plan
- Annual leave
1d
General Manager
Popeyes UK —Edinburgh
- £40,000 - £44,000 a year
- Full-time
- Sales
- Restaurant management
- Recruiting
- Employee discount
- Referral programme
Quick apply
General Manager
Miller & Carter, Charwood Edinburgh —Edinburgh
- Up to £60,000 a year
- Full-time
- Sales
- Restaurant management
- Guest services
- Annual leave
- Employee discount
Quick apply
Deputy General Manager
Signature Pubs —Edinburgh
- £38,000 - £40,000 a year
- Full-time
- Bar
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Optical Assistant (Peebles)
Duncan & Todd Opticians —Peebles
- £12.71 an hour
- Part-time
- Anatomy knowledge
- Databases
- Bachelor's degree
- Store discount
- Health & wellbeing programme
Quick apply
1d
Commercial & Analysis Reporting Lead, Premier Customer Growth
National Westminster Bank PLC —Edinburgh
- Full-time
- Hybrid work
- Writing skills
- Hotel
- Communication skills
- Annual leave
2d
General Manager - Edinburgh
KFC Scotland —Edinburgh
- £38,000 - £42,000 a year
- Full-time
- Restaurant management
- Training & development
- Restaurant
- Employee discount
10d
Sales Manager
voco Edinburgh Royal Terrace —Edinburgh
- £45,000 a year
- Full-time
- Hospitality
- Hotel
- Business development
- Employee discount
- Referral programme
Quick apply
Spa Therapist
Gleneagles —Edinburgh
- £15.58 an hour
- 8 hour shift
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
18h
Assistant Manager
Pub & Grill - BRA_205 —Edinburgh
- Full-time
- Customer service
- Restaurant management
- English
- Employee assistance programme
- Employee discount
Quick apply
3d
Sous Chef
Cote Restaurants —Edinburgh
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
11d
UI Software Engineer
National Westminster Bank PLC —Edinburgh
- £80,600 - £120,900 a year
- Full-time
- Hybrid work
- Hotel
- Agile
- School
- Annual leave
20h
Mobile Catering Supervisor
Fife Council —Fife
- £14.27 an hour
- Part-time
- Serving
- Management
- Cooking
- Employee discount
9d
Assistant Manager
Shimla Dining —Kirkcaldy
- £25,420.00 - £38,204.25 a year
- Weekend availability
- Hospitality
- Sales
- Supervising experience
Quick apply
2d

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Complaints Analyst

National Westminster Bank PLC -
Edinburgh

Apply Now

Job details

Permanent | Full-time
£28,475 - £40,200 a year
6 days ago

Benefits

Annual leave
Transport links
On-site parking

Qualifications

Writing skills
Complaint handling
Analysis skills
Customer interaction
Communication skills
Analytics

Full job description

Closing date for applications: 12/08/2026

Location Edinburgh, United Kingdom

Salary £28,475 – £40,200

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282835

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Complaints Analyst

If you’re motivated and with a keen eye for detail, this is an opportunity for you to take ownership of your complaints in all areas across NatWest Boxed
You’ll be liaising with customers to understand their complaint before conducting thorough investigations and responding within timescales
In return, you’ll gain a valuable insight into our business as you work across departments and handle a variety of NatWest Boxed's customers' complaints

What you'll do

As a Complaints Analyst, you’ll deliver fair outcomes for all of your customers and give careful consideration to cases with distress or financial loss. We’re looking for someone to treat customers with sensitivity and empathy during contact in order to defuse sometimes difficult situations.
You'll also analyse trends and identify opportunities to improve customer experience, growth and efficiency.

Your day-to-day duties will include:

Handling complaints in line with internal policies and requirements, making sure that fair outcomes are reached and properly documented
Acknowledging and responding to all complaints within our SLAs and prioritising your workload to meet deadlines
Delivering your work in line with our quality standards and within our agreed processes
Maintaining responsibility for the quality of your own work
Completing relevant training and staying aware of business updates relevant to your role

The skills you'll need

To succeed in this role, you’ll be comfortable working in a fast-paced environment, with previous complaint handling experience preferred. Your excellent communication skills and listening abilities will allow you to resolve complaints sensitively and build relationships with your customers.

You’ll also demonstrate:

Experience of working cases/tasks individually and as part of a team
Good analytical skills and the ability to understand the customer’s journey and circumstances
Strong attention to detail
Strong verbal and written skills

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Gogarburn hub

Set in large grounds including beautiful woodland, Gogarburn offers a conference centre, a business school with hotel bedrooms, a restaurant, relaxing zen gardens, onsite parking, and excellent transport links.

Key facts:

Surrounded by 85 acres of woodland
Our carparks provide electric vehicle charging
Opened in 2005

Apply Now

Refine Your Search

restaurant general jobs in edinburgh, sct

Complaints Analyst

Event support / Co-ordinator

Front of House Staff

Warehouse Assistant

assistant general manager

General Manager - 1AA Rosette, Bar, Restaurant with Rooms

Night Guest Service Agent - Part time

General Manager

General Manager

Deputy General Manager

Optical Assistant (Peebles)

Commercial & Analysis Reporting Lead, Premier Customer Growth

General Manager - Edinburgh

Sales Manager

Spa Therapist

Assistant Manager

Sous Chef

UI Software Engineer

Mobile Catering Supervisor

Assistant Manager

I want to receive the latest job alerts for restaurant general in edinburgh, sct

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We’re building something better

This role is in NatWest Boxed

Job description

Your benefits breakdown

Your pay package

Your leave allowance

Total rewards package

Welcome to our Gogarburn hub

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