Operational support grade Work, Jobs in North Shields, Twr (with Salaries)

MIS & Compliance Administrator
Tyneside Training Services Limited —Killingworth
- £27,000 - £29,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Organisational skills
- Free parking
Quick apply
Animal Compliance & Enforcement Officer
Animal and Plant Health Agency —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Presentation skills
- Annual leave
- Employee discount
7d
Case Officer and Workflow Support (EO)
Building Safety Regulator —Newcastle upon Tyne
- £31,657 - £34,570 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Continuous improvement
- Annual leave
- Sick pay
6d
Learning and Training Manager
Infected Blood Compensation Authority —Newcastle upon Tyne
- £38,105 a year
- Full-time
- Research
- Presentation skills
- Training & development
- Annual leave
2d
Resource Planning Analyst
HM Land Registry —Durham
- £32,119 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
7d
Cyber Fraud Analyst
HM Revenue and Customs —Newcastle upon Tyne
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Scripting
- Communication skills
- Work from home
1d
Product Manager
HM Revenue and Customs —Newcastle upon Tyne
- £58,541 - £64,624 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Product management
- Work from home
13d
Placement Assistant (Maternity Cover)
Darlington Borough Council —Durham
- £20,001 - £30,000 a year
- Full-time
- Presentation skills
- Data entry
- School
- Annual leave
7h
P2P Analyst
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Analysis skills
- Presentation skills
- Communication skills
- Employee assistance programme
- Employee discount
4d
Personal Assistant
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Microsoft Office
- Databases
- Presentation skills
- Employee assistance programme
- Employee discount
3d
Stakeholder Correspondence Officer
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
7d
Reception Helpdesk Assistant
Durham University —Durham
- £14,300 - £25,571 a year
- Part-time
- Administrative experience
- University
- Front desk
- Annual leave
- Employee assistance programme
8d
PMO Manager
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Full-time
- Management
- Presentation skills
- Organisational skills
- Annual leave
- Sick pay
1d
Problem Manager
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £35,663 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
2d
Extrusion Technician
Plastic Manufacturer —Gateshead
- £16.60 - £16.71 an hour
- Full-time
- Maintenance
- Continuous improvement
- Quality control
Quick apply
8d
Senior Scientific Officer: Ecosystem Assessment Research Project Officer
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Doctoral degree
- Presentation skills
Work based learning and Employer Services Senior Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Management
- University
- No degree
- Annual leave
- Employee assistance programme
3d
Head of Enterprise Performance
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £73,165 - £81,535 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
1d
Head of Security Incident and Response
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £62,000 - £69,105 a year
- Part-time
- Analysis skills
- Presentation skills
1d
Head of Student Accommodation Services
Durham University —Durham
- £59,966 - £67,468 a year
- Full-time
- Hybrid work
- Management
- University
- Budgeting
3d

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MIS & Compliance Administrator

Tyneside Training Services Limited
Killingworth

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year

Benefits

Free parking
On-site parking

Qualifications

Microsoft Excel
GCSE
Data analysis skills
Organisational skills
Pivot tables
Communication skills
Time management

Full job description

Job Purpose

To support the effective delivery, monitoring and performance of funded training provision through accurate data analysis, reporting, compliance monitoring and management information support.

The postholder will play a key role in ensuring learner, employer and funding data is accurately maintained and analysed to support operational performance, funding compliance, audit readiness and strategic decision-making across funded programmes including Adult Skills Programmes, Adult Skills Funding, Apprenticeships and other government-funded provision.

Key Responsibilities

Data Management & Reporting

Input and maintain accurate learner and employer data across internal systems and funding platforms.
Monitor financial transactions; reporting to the senior leadership team.
Produce regular performance reports relating to starts, achievements, withdrawals, attendance, progression and funding performance.
Analyse trends and identify risks, gaps and opportunities relating to funded delivery.
Support timely and accurate Individualised Learner Record (ILR) data submissions.
Develop dashboards, spreadsheets and reporting tools to support operational management.
Monitor KPIs including learner retention, achievement rates, utilisation and funding performance.

Funding & Compliance Support

Support compliance with DFE / DWP, devolved authority and funding body requirements.
Conduct data validation checks to ensure accuracy, completeness and audit readiness.
Assist with internal audits, PDSAT checks and funding assurance activity.
Identify anomalies or compliance risks and escalate concerns appropriately.
Support evidence tracking and documentation management for funding compliance.

Operational Support

Work closely with curriculum, delivery and quality teams to ensure data accuracy.
Provide performance insight to support curriculum planning.
Assist managers with forecasting learner starts, income and funding profiles.
Support contract monitoring and performance review meetings.
Maintain confidentiality and GDPR compliance when handling learner information.

Systems & Process Improvement

Support the development and improvement of reporting systems and data processes.
Identify opportunities to improve efficiency, automation and reporting accuracy.
Assist with implementation and management of MIS and CRM systems.
Produce ad hoc reports and analysis as requested by senior leadership.

Person Specification

Essential Criteria

Experience working with data analysis, reporting or MIS administration.
Strong Excel and spreadsheet skills including formulas, pivot tables and data analysis.
High attention to detail and accuracy.
Ability to interpret data and produce meaningful management information.
Good organisational and time management skills.
Strong communication and stakeholder engagement skills.
Ability to work independently and manage multiple priorities.

Desirable Criteria

Experience within funded training, apprenticeships or further education.
Knowledge of DFE funding rules and ILR requirements.
Experience using MIS systems such as PICS, Maytas, OneFile or similar.
Understanding of audit and compliance processes.
Experience creating dashboards or using reporting software.

Key Performance Indicators (KPIs)

Accuracy and timeliness of data submissions.
Funding compliance and audit outcomes.
Accuracy of reporting and management information.
Reduction in data errors and compliance risks.
Timely production of operational reports.
Support of learner retention and achievement monitoring.

Qualifications

GCSE English and Maths (Grade C/4 or above) or equivalent.
Relevant data, business administration or analytical qualification desirable.
Advanced Excel or data analysis qualifications advantageous.

Working Relationships

The postholder will work closely with:

Operations and Curriculum Teams
Quality and Compliance Staff
Finance Teams
Trainers and Assessors
Funding Bodies and Auditors

Additional Requirements

Commitment to safeguarding, equality and diversity.
Understanding of confidentiality and GDPR requirements.
Flexibility to support business and funding deadlines.
Commitment to continuous professional development.

Pay: £27,000.00-£29,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operational support grade jobs in north shields, twr

MIS & Compliance Administrator

Animal Compliance & Enforcement Officer

Case Officer and Workflow Support (EO)

Learning and Training Manager

Resource Planning Analyst

Cyber Fraud Analyst

Product Manager

Placement Assistant (Maternity Cover)

P2P Analyst

Personal Assistant

Stakeholder Correspondence Officer

Reception Helpdesk Assistant

PMO Manager

Problem Manager

Extrusion Technician

Senior Scientific Officer: Ecosystem Assessment Research Project Officer

Work based learning and Employer Services Senior Manager

Head of Enterprise Performance

Head of Security Incident and Response

Head of Student Accommodation Services

I want to receive the latest job alerts for operational support grade in north shields, twr

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