Facilities planning specialist Work, Jobs in Blackburn, Lan (with Salaries)

Senior CRM Manager
Science in Sport Group —Blackburn
- Up to £55,000 a year
- Doctoral degree
- Leadership
- Communication skills
- Employee discount
Head of Facilities Management
dnata Travel —Leyland
- Full-time
- Contracts
- Leadership
- Free parking
- Annual leave
Technical Services Supervisor
Equans —Salford
- Full-time
- Customer service
- Computer literacy
- Driving
- Annual leave
- Employee assistance programme
Senior Executive Officer
Manchester Metropolitan University —Manchester
- £35,608 - £39,906 a year
- Full-time
- Hybrid work
- Management
- University
- Continuous improvement
- Life insurance
3d
Customer Operations Co-ordinator
SafeGroup Services Limited —Manchester
- £29,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
- Sick pay
Quick apply
9d
Maintenance Co-ordinator
Victrex —Thornton Cleveleys
- £29,000 - £40,000 a year
- Engineering
- Maintenance
- Continuous improvement
Administrator
The Watches of Switzerland Group —Manchester
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
Town Clerk
Aspire Accounting & Tax Aid Ltd —Burnley
- £40,000.00 - £56,945.97 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Organisational skills
Quick apply
BNG Consultant
AECOM —Manchester
- Full-time
- Hybrid work
Head of Engineering
Kudos Services —Warrington
- Up to £85,000 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Employee assistance programme
- Life insurance
Quick apply
6d
Head of Commercial
Kudos Services —Warrington
- Up to £90,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Contracts
- Employee assistance programme
- Life insurance
Quick apply
6d
Multiskilled Apprentice
Procter & Gamble —Manchester
- £21,084.44 a year
- 12 hour shift
- Continuous improvement
- Free parking
- Annual leave
Technical Specialist (Anatomy Teaching)
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Full-time
- Hybrid work
- Management
- Laboratory experience
- Continuous improvement
- Annual leave
10d
Bank Theatre Administrator
Spire Healthcare —Manchester
- £12.76 an hour
- Administrative experience
- Continuous improvement
- Computer skills
- Free parking
- Annual leave
Matron CRF
The Christie NHS Foundation Trust —Manchester
- £57,528 - £64,750 a year
- Full-time
- Patient care
- Training & development
- Leadership
Highly Specialist Podiatrist
Mersey Care NHS Foundation Trust —Ormskirk
- £49,387 - £56,515 a year
- Full-time
- Inventory control
- Research
- Case management
1d
Nuclear Safeguards Lead inc Growth
Westinghouse Electric Company —Preston
- Analysis skills
- Training & development
- Employee assistance programme
- Life insurance
Health Early Action Practitioner
University Hospitals of Morecambe Bay NHS Foundation Trust —Lancaster
- £49,387 - £56,515 a year
- Full-time
- Hospital
- Research
- Case management
13h
Project Manager
Gallifordtry —Warrington
- Full-time
- Engineering
- Maintenance
- Project management
- Employee assistance programme
- Employee discount
Clinical Case Manager
HCA Healthcare UK —Manchester
- Full-time
- Team management
- Case management
- Discharge planning
- Employee discount

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facilities planning specialist jobs near blackburn, lan

Senior CRM Manager

Science in Sport Group
Blackburn

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Job details

Up to £55,000 a year

Benefits

Cycle to work scheme
On-site gym
Company pension
Employee discount

Qualifications

Email marketing
Salesforce Marketing Cloud
Doctoral degree
Stakeholder liaison
Customer loyalty building
Relationship management
Communications
Audience segmentation
A/B testing
Leadership
Communication skills
Analytics

Full job description

Who We Are

Science In Sport Group is a world leader in sports and performance nutrition.

We have two highly regarded brands; SiS which combines world-class science and innovation to provide optimal performance nutritional solutions for professional athletes, sports and fitness enthusiasts and the active lifestyle community. This includes over 320 professional teams worldwide across a broad range of sports including Football, Rugby, Cycling, Athletics, Basketball, Netball and Swimming. Brand ambassadors include former track cyclist Sir Chris Hoy, an eleven-time world champion and six-time Olympic champion, and Eilish McColgan, who won gold in the 2022 Commonwealth Games 10,000 metres.

PhD Nutrition is a premium, active-nutrition brand for the active lifestyle community wanting intelligent nutrition to help them achieve their goals. With over 20 years of research and development, our products are designed to maximise performance in and out of the gym. It’s an exciting time for PhD Nutrition as 2025 will kick off an entirely new line up of brand ambassadors, from hybrid athletes to qualified sports nutritionists.

The two brands sell through the phd.com and scienceinsport.com digital platforms, third-party online marketplaces including Amazon, as well as extensive domestic and international retail distribution.

In 2022 the company opened a state of the art 160,000 square foot manufacturing and logistics facility in Blackburn, Lancashire. Providing a significant advantage in product costs and customer response time and most importantly, allowing Science In Sport to lead the way for quality standards.

Science In Sport is the nutrition partner to globally recognised elite teams, including Tottenham Hotspur, Saracens Rugby, British Triathlon, Aquatics GB, British Cycling, England Netball and Loughborough Sports. As well as being the Official Energy Gel Provider of RunThrough and the Official Nutrition Partner of Ultra X.

The Role

As part of our ambitious growth strategy, we’re seeking an experienced CRM leader to own and evolve our customer engagement and lifecycle strategy, driving retention, loyalty, lifetime value and brand affinity across digital channels.

The Senior CRM Manager will define and lead the CRM strategy across the SiS and PhD brands, elevating personalised communications, refining segmentation & lifecycle programmes, and increasing long-term customer value. You will manage and mentor a growing CRM team and work closely with Performance Marketing, Ecommerce, Data & Analytics and Commercial teams to align CRM activity with wider growth and retention goals.

Contract: Permanent
Salary: Up to £55,000 per annum
Working Hours: 9am - 5.30pm
Location: Blackburn

Benefits

On-site gym
Cycle to work scheme
Product discount
Birthday day off
Pension - employer contribution at 4%

The work - Your 4 most important responsibilities

Translate business goals into measurable CRM outcomes and growth levers.
Design, implement and optimise end-to-end customer lifecycle journeys (acquisition > onboarding > retention > re-engagement > loyalty).
Build advanced segmentation, propensity models and automation programs informed by data and business insights.
Leverage CRM data to generate actionable insights and drive strategic decisions

Accountability – what you are responsible for delivering

CRM Leadership

Own the CRM vision, strategy and roadmap to accelerate customer engagement, repeat purchase, loyalty and retention.
Translate business goals into measurable CRM outcomes and growth levers.
Lead long-term planning of CRM investments, metrics and technology stack enhancements.

Lifecycle & Engagement

Design, implement and optimise end-to-end customer lifecycle journeys (acquisition > onboarding > retention > re-engagement > loyalty).
Build advanced segmentation, propensity models and automation programs informed by data and business insights.
Oversee personalised messaging across email, push, SMS, onsite, and CRM-connected channels.

Team Leadership

Lead, develop and grow the CRM function, including coaching more junior team members (e.g., CRM specialists/analysts).
Foster cross-functional collaboration to align CRM planning with product launches, campaigns, and promotional activity.

Performance & Analytics

Establish performance KPIs and dashboards to measure CRM impact on customer behaviour, revenue and retention.
Lead A/B experimentation and continuous optimisation to improve engagement metrics (open, click-through, conversion rates).
Leverage CRM data to generate actionable insights and drive strategic decisions.

Compliance & Best Practice

Ensure CRM practices comply with data protection standards (e.g., GDPR) and email/SMS best practice.
Manage and govern customer data to support accurate targeting and messaging.

Capability - the skills and behaviours required to do this job well

Commercially astute and customer-centric.
Creative and analytical thinker, comfortable with ambiguity.
Passionate about sports, performance nutrition and delivering best-in-class customer experiences.
Proven success in driving CRM strategy for D2C, ecommerce or subscription businesses.
Expertise with CRM platforms (e.g., Bloomreach, Klaviyo / Salesforce Marketing Cloud / Braze / HubSpot) and CRM analytics tools.
Strong data-led mindset, with experience using analytics to influence campaign and lifecycle decisions.
Exceptional leadership, communication and stakeholder management skills.

Performance – how you will know you are doing a great job

CRM Revenue Contribution (%)
Repeat Purchase Rate
Customer Lifetime Value (LTV)
Active Subscriber Growth
Consistent activation across territory

Specific metrics will be set when in role and will be reviewed and built upon regularly. Alongside this, you will be supported with a personal performance plan that will enable you to continue improving your own performance and impact.

Attributes – experience and mindset that will enable you to do well in this role.

Demonstrable experience in CRM, lifecycle marketing or digital retention roles, with appropriate and relevant experience in a leadership capacity.
Team player
Commercially astute and customer-centric
Creative and analytical thinker, comfortable with ambiguity
Passionate about sports, performance nutrition and delivering best-in-class customer experiences.

Science in Sport Group is an equal opportunity employer; we value diversity and strive to cultivate an inclusive workplace. We do not tolerate discrimination of any kind in regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law. We fully support reasonable adjustments throughout our recruitment process, to provide an inclusive and welcoming recruitment experience.

Apply Now

Refine Your Search

facilities planning specialist jobs in blackburn, lan

Senior CRM Manager

Head of Facilities Management

Technical Services Supervisor

Senior Executive Officer

Customer Operations Co-ordinator

Maintenance Co-ordinator

Administrator

Town Clerk

BNG Consultant

Head of Engineering

Head of Commercial

Multiskilled Apprentice

Technical Specialist (Anatomy Teaching)

Bank Theatre Administrator

Matron CRF

Highly Specialist Podiatrist

Nuclear Safeguards Lead inc Growth

Health Early Action Practitioner

Project Manager

Clinical Case Manager

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