Patient access occupations Work, Jobs in Bursledon, Ham (with Salaries)

Integrated Single Point of Access Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Eastleigh
- £25,750 - £27,476 a year
- Full-time
- Hybrid work
- English
- IT
- Free parking
1d
Receptionist
Spire Healthcare —Southampton
- Weekend availability
- Microsoft Outlook
- Customer service
- Communication skills
- Free parking
- Annual leave
Case Practitioner - All Age Continuing Care
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £28,392 - £31,157 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Project management
5d
Imaging Administrator
Spire Healthcare —Southampton
- Full-time
- Phone etiquette
- Annual leave
12d
Call Handler / Receptionist
Swan Medical Group —Petersfield
- From £12.97 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Receptionist
Bupa Dental Care —Andover
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
7d
Business Support Team Secretary
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Hilsea
- £25,760 - £27,476 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
1d
Medical Receptionist
Parklands Surgery —Chichester
- Overtime
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Medical Receptionist
Oaks Healthcare —Waterlooville
- £12.80 an hour
- Part-time
- Customer service
- English
- Front desk
- Store discount
- Employee discount
Quick apply
1h
Practice Receptionist
Three Chequers Medical Practice —Salisbury
- Part-time
- Customer service
- Accounting
- IT
- Annual leave
- Employee assistance programme
Quick apply
12d
Endoscopy Receptionist & Clerical Assistant
University Hospitals Dorset NHS Foundation Trust —Bournemouth
- £25,272 a year
- Part-time
- Communication skills
2d
Patient Advisor
Optical Express Group —Southampton
- From £27,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Annual leave
13d
Bank Receptionist
Spire Healthcare —Southampton
- Part-time
- Microsoft Outlook
- Customer service
- Communication skills
- Free parking
- Annual leave
3d
Referral Pathway Coordinator
University of Southampton —Southampton
- £27,319 - £30,378 a year
- Full-time
- Maintenance
- Administrative experience
- University
8d
Single Point of Access Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Fareham
- £25,760 - £27,476 a year
- Part-time
- English
- Microsoft Office
- IT
11d
Patient Coordinator (Receptionist)
Woolston & Chartwell Partnership —Southampton
- £12.71 - £12.87 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
- Store discount
- Employee discount
Quick apply
7d
Medical Secretary
Stokewood Surgery —Eastleigh
- £13.75 - £14.54 an hour
- Part-time
- GP surgery experience
- Typing
- In-person
- Sick pay
Quick apply
2d
Clinic reception and Content Assistant
Wickham Surgery —Fareham
- From £13.50 an hour
- Part-time
- Hybrid work
- Hospitality
- Social media management
- Customer service
- Free parking
Quick apply
8d
Ward Clerk
Nuffield Health —Eastleigh
- £25,545 a year
- Full-time
- Administrative experience
- IT
- Employee discount
- Gym membership
Ward Clerk - OPMH
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Nursling
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
8d

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Integrated Single Point of Access Administrator

Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Eastleigh

Apply Now

Job details

Permanent | Full-time
£25,750 - £27,476 a year
1 day ago

Benefits

Free parking
On-site parking

Qualifications

English
IT

Full job description

The closing date is 2nd Aug 2026
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Job summary

We are seeking enthusiastic and motivated administrators within our busy Integrated Single Point of Access (ISPA).

The team provides a vital service that includes taking calls from patients, carers, GPs, hospitals, the Ambulance Service, and other healthcare agencies and professionals, and processing email referrals and messages received by the team. The team provides administrative support to the community nursing teams, community therapy, and the Frailty Support Service. ISPA work entails using a variety of software packages so good IT skills are also vital to this position. You work well in a team and individually with the ability to prioritise your work to meet deadlines and you will have a customer focused approach.

Whether full or part time, we offer working hours between 8:00am and 6:00pm 7 days a week, enhancements are paid for weekend and bank holidays.

Flexible working options can be considered for the right candidates. Once fully trained, remote or 'hybrid' working is possible.

The office is situated within easy walking distance of the main bus station, the train station, and Eastleigh town centre. There is free on-site parking.

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Main duties, tasks & skills required

The Integrated Single Point of Access (ISPA) receives referrals and enquiries via the telephone or email from patients, families and carers, GPs, nurses, and other healthcare professionals. There will be a need to allocate to, prioritise, and communicate with clinical community teams to ensure timely, seamless, consistent, and safe care to patients.

The Administrator role includes answering telephone calls from patients, carers, and other health care agencies and professionals and accurately receiving and recording information to convey to other staff via the electronic patient record or verbally in a timely way.

The administrator will also assist in processing email referrals and messages received by the team. The administrator role will adhere to the service specification and operating procedures and provide administrative support to multidisciplinary staff within the Integrated Community Teams (ICTs), Frailty Support Team, and elsewhere within the division.

The ISPA is a seven day service operating between 08:00hrs and 18:00hrs, including Bank Holidays.

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About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

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Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

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Person specification
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Qualifications
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Essential

RSA 2 Word processing or equivalent, or evidence of this standard

Minimum five GCSEs at grade C or equivalent, including Mathematics and English Language.

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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For help with your application, contact:
Steve Neville

[email protected]

02382310327

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Pay scheme

Agenda for Change

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Band

Band 3

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Salary
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£25750.00 to £27476.00 Yearly
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Contract

Permanent

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Working pattern

Full-Time

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Reference number

348-SSW-11952

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Job locations

Newtown House
2a and 2b Newtown Road
Eastleigh
Hampshire
SO50 9DB

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Attachments
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Job Description
ISPA B3 JD Jan 25.pdf – 406KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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Apply Now

Refine Your Search

patient access occupations jobs in bursledon, ham

Integrated Single Point of Access Administrator

Receptionist

Case Practitioner - All Age Continuing Care

Imaging Administrator

Call Handler / Receptionist

Receptionist

Business Support Team Secretary

Medical Receptionist

Medical Receptionist

Practice Receptionist

Endoscopy Receptionist & Clerical Assistant

Patient Advisor

Bank Receptionist

Referral Pathway Coordinator

Single Point of Access Administrator

Patient Coordinator (Receptionist)

Medical Secretary

Clinic reception and Content Assistant

Ward Clerk

Ward Clerk - OPMH

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