Senior agent Work, Jobs in Bury, Gtm (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Rochdale
- Full-time
- English
5d
Lead Generation Agent
MatchOptions —Manchester
- Temporary
- Nursing home
- Computer literacy
- Business development
- Flexible schedule
Quick apply
19h
Product Lead
Street Group —Manchester
- £90,000 - £95,000 a year
- Full-time
- Hybrid work
- Team management
- AI
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Executive Assistant – Store Operations
Ready Steady Store Ltd —Manchester
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Free parking
- Health & wellbeing programme
Quick apply
1d
Trainee Estate Agent
Bloom Manchester —Manchester
- £25,500 - £37,000 a year
- Full-time
- No experience needed
- Bachelor's degree
- No degree
- Free parking
Quick apply
12d
Stock & Supply Chain Manager
Flair Rugs —Glossop
- £55,000 - £65,000 a year
- Full-time
- Microsoft Excel
- Travel
- Leadership
Commercial Property Manager
Bluefin Management —Salford
- £35,000 - £50,000 a year
- Full-time
- Customer service
- Microsoft Office
- Team management
- Free parking
Quick apply
Senior Client Partner
Open Partners —Manchester
- Full-time
- Hybrid work
- Public speaking
- Analysis skills
- Communication skills
Quick apply
Senior Specialist, Client Operations
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Bachelor's degree
- Financial services
Head of Partnerships
Street Group —Manchester
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- APIs
- Flexible schedule
Quick apply
Finance & Office Manager
Dale Industrial Complex Ltd Astley Park Estate, Kennedy Road, Chaddock Lane, Astley, Manchester M29 7JY —Manchester
- £26,000 - £30,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Flexible schedule
Quick apply
4d
General Manager - Mechanical Components
Mercury Hampton Ltd —Manchester
- £100,000 - £140,000 a year
- Full-time
- Sales
- Leadership
- Communication skills
Quick apply
AI Compliance Officer
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Financial services
- AI
- Communication skills
Area Sales Manager - France & Europe (French Speaking)
Chroma Engineering —Stockport
- £45,000 - £55,000 a year
- Full-time
- Business development
- Travel
- In-person
Quick apply
8d
Senior Data Administrator - 12 month FTC
JDSPORTS —Bury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data entry
- Employee discount
Quick apply
8d
Sales Manager
MCR Property Group Ltd —Manchester
- £45,000 - £50,000 a year
- CRM software
- Sales
- Organisational skills
Quick apply
Senior Expansion Manager UK
Fastned —Manchester
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- IT
Regional Manager
Rendall & Rittner —Manchester
- Full-time
- Continuous improvement
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Internal Recruiter
Housr —Manchester
- Hybrid work
- Annual leave
Quick apply
2d
Key Account Executive - Automotive
INFINIT —Manchester
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
Quick apply

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Rochdale

Apply Now

Job details

Full-time
5 days ago

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

senior agent jobs in bury, gtm

Delivery Station Liaison Agent

Lead Generation Agent

Product Lead

Executive Assistant – Store Operations

Trainee Estate Agent

Stock & Supply Chain Manager

Commercial Property Manager

Senior Client Partner

Senior Specialist, Client Operations

Head of Partnerships

Finance & Office Manager

General Manager - Mechanical Components

AI Compliance Officer

Area Sales Manager - France & Europe (French Speaking)

Senior Data Administrator - 12 month FTC

Sales Manager

Senior Expansion Manager UK

Regional Manager

Internal Recruiter

Key Account Executive - Automotive

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