Customer service representative Work, Jobs in Markfield, Lec (with Salaries)

Customer Service Assistant - Fixed Term Contract (Maternity Cover)
Urgo Medical —Loughborough
- Up to £27,581 a year
- Full-time
- Customer service
- Computer literacy
- In-person
- Free parking
- Store discount
Quick apply
2d
Sales and Customer Service Executive (Full Time - Customer Facing) - Student Accommodation
CODE Student Accommodation —Leicester
- £27,248 a year
- Overtime
- Management
- Sales
- Organisational skills
- Free parking
- Gym membership
Quick apply
2d
Customer Services Advisor
A Farley Country Attire —Kibworth Harcourt
- From £25,785 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Annual leave
Quick apply
10d
Customer Service & Sales Advisor
Stellantis &You —Nottingham
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- HVAC
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
14h
Customer Service Assistant
Loughborough University —Loughborough
- £24,517 a year
- Part-time
- Hybrid work
- University
- IT
- Annual leave
2d
Customer Support Advisor
Quorn Stone —Loughborough
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Paid training
- Employee assistance programme
6d
Home Customer Service Advisor
NEXT —Leicester
- £13.29 an hour
- Weekend availability
- Customer service
- Computer skills
- Free parking
- Work from home
2d
Customer Service Advisor
Aptean —Leicester
- Full-time
- Customer service
- IT
- Communication skills
5d
Customer Service Advisor
SunbeltRentals —Birmingham
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
5d
Hebrew Customer Service Advisor
NEXT —Leicester
- £16.99 an hour
- Full-time
- Hybrid work
- English
- Free parking
- Paid training
Customer Service Advisor
Trophystore.co.uk Ltd —Tamworth
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Representative
RXO, Inc. —Derby
- £26,437 - £26,500 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Employee assistance programme
- Life insurance
Customer Service Assistant
Midlands Partnership University NHS Foundation Trust —Tamworth
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Call Centre Agent
Chubb Fire & Security —Nottingham
- £30,534.50 a year
- Full-time
- Customer service
- APIs
- IT
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Experience Associate
Citizen Housing Group —Birmingham
- £30,080 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
- Annual leave
- Flexible schedule
Quick apply
4d
Customer Service Advisor
Eakin Healthcare —Nottingham
- £26,719 a year
- 8 hour shift
- Hybrid work
- Customer service
- Travel
- Business
- Free parking
- Referral programme
Quick apply
11d
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Customer Support Advisor
Cambridge University Press & Assessment —Coventry
- £24,900 - £28,650 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Customer Service Representative
TheNottingham —Hucknall
- £25,000 - £25,500 a year
- Customer service
- No experience needed
- Financial services
- Annual leave
12d

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Customer Service Assistant - Fixed Term Contract (Maternity Cover)

Urgo Medical -
Loughborough

Quick apply

Job details

Full-time | Fixed term contract
Up to £27,581 a year
2 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
Computer literacy
SAP
Communication skills
A Level

Full job description

The job holder will support the delivery of the Company’s key business objectives through the delivery of their key accountabilities as follows:

1. Excellent customer Service skills in dealing with customer queries; the ability to handle and resolve difficult situations quickly via telephone and email, offering a positive and friendly customer experience in every transaction.

2. Processing customer information and orders with accurately and attention to detail through the SAP order processing system.

3. Building strong working relationships with key accounts, and taking responsibility for ensuring their end to end Urgo experience is well managed and organised

4. Achievement of all key KPI metrics for the department, including but not limited to: no. of orders processed, no. of inputting errors, telephone call handling etc.

5. Working as part of a team to maximize efficiencies within the department, modernizing processes and coming up with creative ideas to improve service levels

6. Generation of well presented, accurate reports as required

7. Acting as a point of contact internally for other departments including: Business Development, Industry, Marketing, Finance and Sales

This job description and person specification is provided as a guide to the main duties and responsibilities of the post. The post-holder is required to work flexibly and to undertake such other duties as may be reasonably required.

KEY COMPETENCIES

Organisation and timeliness

Is aware of key objectives and requirements and organises their time effectively in order to meet all deadlines. Is able to prioritise effectively.

Effective communication

Able to communicate assertively, accurately and concisely to a variety of audiences. Adapts communication methods based on the situation. Clearly and concisely communicates using spoken or written communication. Responds appropriately to questions, objections or challenges.

Working under Pressure

Works well under pressure, maintaining consistency of output, as well as consistency of behaviours when in a busy environment

Energy and positivity

Consistently maintains high levels of activity or productivity. Operates with a ‘’can do’’ attitude, showing effectiveness and determination.

Curiosity and Innovation

Is not afraid to ask questions where there is a lack of clarity, to challenge the way things are done, and to suggest new ideas.

Customer Focused

Has a passion for Customer Service, enjoys the challenge of dealing with a spectrum of different personalities and requirements? Provides excellent customer service, to both internal and external customers, in every interaction.

Professional ethics

Works with the highest standards of professional behaviour and ethical principles, acting with honesty and integrity at all times.

Qualifications and Experience

A level or equivalent essential
Prior experience of working in a customer facing role - such as Customer Services, Call Centre or Contact Centre
Data inputting experience

Skills

Enthusiastic and positive approach
Great interpersonal and communication skills
Computer literacy – able to quickly learn new systems
Able to work well under pressure
Ambition for career advancement
Able to organise workload in order to cope with multiple demands
SAP knowledge desirable

Pay: Up to £27,581.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Referral programme
Sick pay
Store discount

Ability to commute/relocate:

Loughborough LE12 9JG: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in markfield, lec

Customer Service Assistant - Fixed Term Contract (Maternity Cover)

Sales and Customer Service Executive (Full Time - Customer Facing) - Student Accommodation

Customer Services Advisor

Customer Service & Sales Advisor

Technical customer Support Advisor

Customer Service Assistant

Customer Support Advisor

Home Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Hebrew Customer Service Advisor

Customer Service Advisor