Customer service representative Work, Jobs in Roath, Crf (with Salaries)

Customer Service Representative
IQE —Cardiff
- £28,000 - £30,000 a year
- Computer literacy
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
9d
Customer Service Advisor
Sopra Steria —Newport
- £26,298 a year
- Rotating shift
- Hybrid work
- Computer skills
- Annual leave
1d
Customer Service Coordinator
Cross Accounting Service —Cardiff
- £27,500 a year
- Full-time
- QuickBooks
- In-person
- Office experience
- Free parking
Quick apply
14d
Customer Service Assistant
Ronsters Exotic Pet Care and Supplies —Barry
- £2,300 - £2,700 a month
- Full-time
- Computer literacy
- English
- In-person
- Employee discount
- Life insurance
Quick apply
1d
Client Support Representative (Entry level position)
Azets —Cardiff
- Full-time
- Microsoft Office
- Communication skills
Quick apply
Customer Service Advisor
Sigma 3 Kitchens —Pontyclun
- £26,624 a year
- Full-time
- Computer literacy
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Customer Experience Agent
CitySprint —Bristol
- £26,811.20 a year
- Full-time
- Salesforce
- Communication skills
- Time management
- Annual leave
Quick apply
Customer Service and Sales Assistant
NextGen Talent —Bristol
- £575 - £650 a week
- Full-time
- Microsoft Word
- Hospitality
- Customer service
Quick apply
3d
Client Services Administrator
Milne Wealth Management Ltd —Bristol
- £13.50 - £15.00 an hour
- Part-time
- Hybrid work
- Salesforce
- Data analysis skills
- English
- Work from home
Quick apply
1d
Customer Service Assistant
Shell Forecourts —Bridgwater
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Cleaning
Quick apply
20h
Sales & Customer Service Administrator
Workplace Stuff / Peter Evans Storage Systems Ltd —Highbridge
- £24,500 - £25,500 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
One Stop - Customer Service Assistant
One Stop —Usk
- £12.81 an hour
- Full-time
2d
End of Contract Customer Support Assistant
Ayvens —Bristol
- £27,030 a year
- Full-time
- Microsoft Word
- Communication skills
- Time management
- Free parking
- Annual leave
9h
Drone Pilot and Client Support Specialist
Perceptual Robotics —Bristol
- Full-time
- Hybrid work
- Travel
- Training & development
- Flexible schedule
Quick apply
Casual Guest Service Agent
Hilton —Bristol
- £12.71 an hour
- Part-time
- Hotel
- Hotel experience
Part-Time Customer Service Advisor (Driver Care)
Ayvens —Bristol
- £27,030 a year
- Part-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Annual leave
13d
Customer Service Team Leader
William Hill —Bedminster
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Training & development
- Employee discount
13d
Kitchen Guest Service Agent (Commis Chef)
Hilton —Bristol
- £13.50 - £13.75 an hour
- Full-time
- Hotel experience
- Free parking
- Employee discount
Weekend Customer Service Assistant
Restaurant Associates —Bristol
- £12.71 an hour
- Weekend availability
- Food service experience
- Cleaning
- Café
Customer Service Advisor
EE —Cardiff
- £26,116 a year
- Full-time
- Annual leave

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customer service representative jobs near roath, crf

Customer Service Representative

IQE -
Cardiff

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Job details

£28,000 - £30,000 a year
9 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Sales support
Computer literacy
Stakeholder liaison
Salesforce
Administrative support experience
Internal department liaison
Data entry
Relationship management
Management reporting
Customer support
Customer interaction
Order processing
Account management
Supply chain customer service

Full job description

Job Introduction

Who We Are

IQE is a leading global supplier of compound semiconductor wafers and advanced materials. As one of the only compound semiconductor epitaxy foundries with worldwide presence and scalable manufacturing, IQE drives technology growth. Our vision is to be the top provider of advanced semiconductor materials by delivering exceptional quality, service, and innovation, making us the first choice for customers. Our strength comes from our diverse, expert workforce and a culture built on integrity, accountability, excellence, teamwork, and valuing people.

At IQE, we are committed to reaching Net Zero and creating a sustainable future. We actively strive to reduce our carbon footprint, invest in green initiatives, and embed sustainability into everything we do. Join us in driving meaningful change and making a lasting impact on the environment.

About the role

Supports the commercial team to ensure sales targets are met. Responsible for receiving, processing and acknowledging customer orders. Ensuring all requirements are precisely and accurately communicated to the engineering, quality assurance and logistics team to ensure 100% satisfaction against customer expectations.

Ownership of order tracking, working with planning team to monitor performance against plan and updating customers on order status with focus on maximizing on-time delivery

Account management activities as required to build and strengthen the supplier-buyer relationship and attract repeat business.

Key Responsibilities:

New account maintenance – establishing payment terms, obtaining new account opening forms etc.
Order Processing. Checking T&Cs and entry into IQE’s order book
Order acknowledgment: Liaising with planning team to ensure timely delivery of order acknowledgements
Order Tracking. Management of order book, monitoring on-time delivery, ensuring customers are kept updated on order status
Liaising with agents and customers on order-related queries
Supporting commercial team in resolution of after sales enquiries
Providing administrative support to commercial team
Maintaining and updating Salesforce database.
Preparing, analyzing and communicating daily, weekly and monthly departmental KPI performance
Adhering to all internal safety, HR, environmental and quality guidelines & procedures.

About you

Previous Administrative experience
Sales Administrative work experience is desirable
Customer service skills
Attention to detail
Computer Literate

Why should you join us?

All our employees benefit from:

Long Term Incentive Plans (LTIPs)
Professional Development and career pathways
Discretionary Bonus plans
Attractive pension plans
Income protection - Permanent Health Insurance (PHI)
Long service awards 5, 10, 15, 20, 25 and 30 years
Values-based recognition awards
Health Cash Plan includes discounts with high street brands
Cycle to work plan (includes E-bikes)
Electric Car Scheme (salary dependent)
Employee Assistance Program (Free family, legal, financial and counselling support 24/7 Access to second medical opinion and unlimited access to a remote GP)
Life assurance 4x salary
Access to workplace Mental Health First Aiders/wellbeing rooms

IQE is an equal opportunities employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, or national origin.

Want to learn more? Contact our in-house Talent Acquisition team at [email protected].

Apply Now

Refine Your Search

customer service representative jobs in roath, crf

Customer Service Representative

Customer Service Advisor

Customer Service Coordinator

Customer Service Assistant

Client Support Representative (Entry level position)

Customer Service Advisor

Customer Experience Agent

Customer Service and Sales Assistant

Client Services Administrator

Customer Service Assistant

Sales & Customer Service Administrator

One Stop - Customer Service Assistant

End of Contract Customer Support Assistant

Drone Pilot and Client Support Specialist

Casual Guest Service Agent

Part-Time Customer Service Advisor (Driver Care)

Customer Service Team Leader

Kitchen Guest Service Agent (Commis Chef)

Weekend Customer Service Assistant

Customer Service Advisor

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