Head of content and communications Work, Jobs in Halton, Chs (with Salaries)

Digital CRM Manager - Temporary
Cotton Traders —Altrincham
- Temporary
- CRM software
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
Meetings and Events Operational Excellence Training Lead
Emota —Manchester
- Microsoft Office
- Project management
- Travel
- Annual leave
Quick apply
2d
Curriculum Manager - Infrastructure
Apprentify Group —Wilmslow
- Full-time
- Hybrid work
- Sales
- Education
- Continuous improvement
- Annual leave
Quick apply
Head of Group Commercial & Procurement
Club L London —Manchester
- Marketing
- Negotiation
- Annual leave
- Employee discount
Quick apply
Creative Copywriter
Open Partners —Manchester
- Full-time
- Hybrid work
- AI
- Communication skills
Quick apply
11d
Partner Marketing Manager – Microsoft & Strategic Alliances
BCN Group —Manchester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
IAT Post Doctoral Fellow in Research Leadership 0.5fte (fixed term)
Liverpool John Moores University —Liverpool
- £38,784 - £46,049 a year
- Part-time
- Doctoral degree
- Leadership
- School
- Annual leave
9d
Content Creator
Mission Mars (Head Office) —Manchester
- £34,000 - £37,000 a year
- Weekend availability
- Hospitality
- Travel
- Employee assistance programme
- Employee discount
Quick apply
12d
Technical Release Manager
Interact Software —Manchester
- Full-time
- Hybrid work
- Azure
- Management
- DevOps
- Annual leave
- Gym membership
Quick apply
9d
Associate CRXO Engineer Apprentice
CRXO —Warrington
- £27,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- JavaScript
Quick apply
5d
Enterprise Risk Analyst
Mott MacDonald —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Agile
- Annual leave
- Employee discount
3d
CRM Manager - 12 Month FTC
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Management
- Care plans
- Marketing
Site Maintenance Officer
Wilmslow High School —Wilmslow
- £25,583 - £25,989 a year
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
9d
Full Stack Software Developer
BDElite Ltd —Bolton
- Up to £37,000 a year
- Overtime
- Azure
- Business development
- Bachelor's degree
- Annual leave
Quick apply
4d
College Campus Security Officer
Alpha Omega Securities Ltd —Macclesfield
- £12.71 an hour
- Full-time
- Customer service
- University
- First Aid Certification
Quick apply
2d
Associate Director - Global Detection Engineering
NCC Group —Manchester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Guest Experience Supervisor
Great British Doner —Liverpool
- £12.71 an hour
- Part-time
- Hospitality
- Social media management
- Customer service
- Relocation assistance
- Employee discount
Quick apply
Head of Marketing & Communications
Integral Business Support —Wrexham
- £35,000 - £45,000 a year
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
3d
Internal Communications and Engagement Specialist
Community Integrated Care —Widnes
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
11d
Internal Communications & Engagement Manager
Community Integrated Care —Widnes
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
11d

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Digital CRM Manager - Temporary

Cotton Traders -
Altrincham

Quick apply

Job details

Temporary | Full-time

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

CRM software
Software deployment
Marketing

Full job description

Digital CRM Manager – Temporary

Altrincham, WA14 5NL

37.5 hours per week, Monday to Friday

Competitive salary plus excellent benefits

The Opportunity

We're looking for a Digital CRM Manager who will play a vital role in the shaping and delivery of the outbound Digital CRM agenda to meet customer, commercial and business objectives. With customer at heart, you will lead end to end implementation of Digital CRM campaigns, as well as refining reach and communications channels in line with customer segmentation, online and offline marketing strategies; ensuring seamless journey through offline and digital CRM channels, driving customer engagement and maximising sales per customer.

You will be instrumental in devising push-outbound contact strategies and communications plans to encourage customer longevity underpinned by opt-in growth. You act with an agile, adaptable and fail-fast digitally led mentality continually seeking the next opportunity for continuous marginal gain; always with a can-do attitude and with attention to detail.

This role is offered on a temporary basis, to cover a period of maternity leave.

Key Responsibilities

Lead the delivery of UK and International Digital CRM campaigns across Email, SMS, Push, Mobile Inbox and CRM Ads to achieve revenue and trading targets.
Own end-to-end CRM campaign execution, including behavioural triggers, customer journeys, segmentation and deployment across marketing platforms. Be the expert for technical execution, developing and maintaining journeys, logic, and campaign set up
Monitor campaign performance, delivering insights, optimisation recommendations and weekly trading updates to senior stakeholders.
Develop seasonal CRM contact strategies and communication plans to maximise customer engagement and commercial performance. Work across team to ensure alignment with seasonal trading calendar and branding strategies
Partner with Planning & Trading and Customer Intelligence teams to support campaign budgeting, forecasting and performance analysis.
Manage CRM campaign quality, deliverability and sender reputation to maximise performance and ROI.
Lead and support the CRM Executive, ensuring high standards of campaign execution, testing and continuous development.

Customer Marketing

Be the product owner for the customer marketing channel platform and act as first line knowledge centre for all campaign types, targeting, tracking and reporting features
Lead in the management of 3rd party supplier relationships to deliver strategic goals
Maintain an awareness of industry and competitor Digital CRM platform developments and emerging/disruptive technologies that support the path to conversion
Contribute to development of strategies for driving customer email, mail, SMS and push channel opt-in on all applicable digital touchpoints across the customer conversion funnel, and offsite where applicable to ultimately drive customer engagement, longevity and lifetime value

Campaign Testing and Optimisation

Lead the Digital CRM testing strategy, prioritising and delivering tests with the greatest commercial impact.
Analyse test performance, providing insights and recommendations to optimise future CRM activity. Present testing outcomes, commercial impact and recommendations to senior stakeholders
Support CRM-related app initiatives by scoping, testing and implementing new customer communication opportunities

Ideal Candidate Profile

We’re passionate about finding someone who brings a blend of experience, curiosity, and drive. Our ideal candidate will:

5+ years of Digital CRM experience, ideally within a fast-paced, omnichannel retail environment
Working knowledge of customer marketing platform, segmentation and email content personalisation tools
Demonstrate a strong attention to detail and the ability to work with agility and accuracy.
Manage internal key stakeholders (up, down and sideways) and wider team relationships. Support Head of CRM and fellow marketing team peers to drive digital, customer and business growth agenda

Why Cotton Traders?

Cotton Traders is a British clothing retailer established in 1987 by England Rugby legends Fran Cotton and Steve Smith. Driven by growing online and catalogue platforms, we also have 90 stores across England, Scotland and Wales and employee 800 people across the country. Our vision and our values are what make us unique and are deeply ingrained in everything we do here at Cotton Traders. Our people are part of the fabric that makes us what we are, and when you’re as passionate about your people as we are, job satisfaction and career progression come hand in hand.

What’s in it for you?

As well as contributing to our continued success, we offer excellent benefits that help make Cotton Traders a great place to work. These include:

25 holiday days rising to 30 days, plus bank holidays

Holiday purchase scheme

50% staff discount

‘Your CT’ benefits, reward and recognition programme

Health plans

Employee assistance programme

Pension scheme

#INDMGR

Quick apply

Refine Your Search

head of content and communications jobs in halton, chs

Digital CRM Manager - Temporary

Meetings and Events Operational Excellence Training Lead

Curriculum Manager - Infrastructure

Head of Group Commercial & Procurement

Creative Copywriter

Partner Marketing Manager – Microsoft & Strategic Alliances

IAT Post Doctoral Fellow in Research Leadership 0.5fte (fixed term)

Content Creator

Technical Release Manager

Associate CRXO Engineer Apprentice

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CRM Manager - 12 Month FTC

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Full Stack Software Developer

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Associate Director - Global Detection Engineering

Guest Experience Supervisor

Head of Marketing & Communications

Internal Communications and Engagement Specialist

Internal Communications & Engagement Manager

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