Desktop support assistant apprentice Work, Jobs in Clapham, Gtl (with Salaries)

Service Desk Analyst - Apprentice
T-Tech —London
- Computer literacy
- Communication skills
Quick apply
Pharmacy Assistant Apprenticeship
Skills 4 Group —London
- £8 an hour
- Sales
- Computer literacy
- Cleaning
IT Apprentice
QA Apprenticeships —Sevenoaks
- £16,000 a year
- Full-time
Apprentice Retail Sales Assistant
Superdrug —Streatham
- £9.95 an hour
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Optical Assistant Apprentice
Specsavers —London
- £9.50 an hour
- Weekend availability
- Customer service
- Travel
- Employee discount
- Sick pay
10d
Pharmacy Counter Assistant
Mount pharmacy —London
- £12.71 an hour
- Part-time
- Medication administration
- Inventory control
- Patient care
- Free parking
- Store discount
Quick apply
12d
General Assistant | Richmond Park
Thomas Franks Ltd —Richmond
- £13.23 an hour
- Weekend availability
- Heavy lifting
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
9d
Food & Beverage Assistant
Hotel Du Vin —Wimbledon
- £12.96 an hour
- Hospitality
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
13d
Kitchen Assistant
Excelcare Holdings —Brixton
- £13.45 an hour
- Part-time
- Hospitality
- Free parking
- Employee discount
Quick apply
Quality Audit Assistant
Acacium Group —London
- Full-time
- Remote
- Microsoft Outlook
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Grow Assistant
JCDecaux —London
- Full-time
- Research
- Training & development
13d
Aveda Academy London - Salon Assistant Apprenticeship Programme (Aveda LSS, Covent Garden)
Estee Lauder —London
- Weekend availability
- Guest services
- Employee assistance programme
- Employee discount
Receptionist
MPS —London
- £18,000 - £22,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Outlook
Quick apply
Assistant Quantity Surveyor
Gallifordtry —Hampton
- Full-time
- Oracle
- Organisational skills
- Contracts
- Employee assistance programme
- Employee discount
Maintenance Assistant
Valor Hospitality —Bexley
- £13.80 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Food and Beverage Assistant
Valor Hospitality —Gatwick Airport
- £12.71 an hour
- Weekend availability
- Serving
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
End Point Assessor for Apprenticeship Teaching Assistant (Leicester Area Only)
Pearson —London
- Travel
- Conflict management
Teaching Assistant (Apprentice)
LeighAcademiesTrust —Dartford
- £14,122 - £16,200 a year
- Full-time
- Experience working with children
- Leadership
- School
Hair Salon Assistant, Fresh Lifestyle Islington
Fresh Lifestyle Limited —Islington
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Hair styling
- In-person
- Store discount
- Employee discount
Quick apply
Dispensing Assistant
Windlesham Pharmacy —Windlesham
- £10.85 - £12.71 an hour
- Part-time
- Medication administration
- Patient care
- In-person
- Free parking
- Employee discount
Quick apply

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Service Desk Analyst - Apprentice

T-Tech -
London

Quick apply

Job details

Apprenticeship

Qualifications

Technical troubleshooting
Desktop support
Computer literacy
IT service management
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Mobile devices

Full job description

Are you passionate about technology and eager to start a career in IT? We are looking for an enthusiastic and motivated Service Desk Analyst Apprentice to join our growing IT team.

This is an excellent opportunity to gain hands-on experience supporting users, troubleshooting technical issues, and learning from experienced IT professionals while working towards a recognised apprenticeship qualification.

The Role

As a Service Desk Analyst Apprentice, you will be the first point of contact for colleagues requiring IT support. You will assist with resolving technical issues, logging incidents, and ensuring users receive excellent customer service.

You will receive structured training and mentoring to develop your technical knowledge and professional skills.

Key Responsibilities

Provide first-line technical support to users via phone, email, and ticketing systems.
Log, track, and update incidents and service requests.
Troubleshoot hardware, software, network, and user access issues.
Escalate complex issues to senior IT team members where necessary.
Set up and configure laptops, desktops, mobile devices, and user accounts.
Support Microsoft 365 applications and business systems.
Maintain accurate documentation and knowledge base articles.
Follow IT service management processes and security standards.
Deliver excellent customer service and maintain professional communication at all times.

Requirements

What We're Looking ForEssential Skills & Attributes

A genuine interest in technology and IT.
Strong problem-solving abilities and attention to detail.
Excellent communication and customer service skills.
Ability to work effectively as part of a team.
Enthusiastic, eager to learn, and self-motivated.
Basic understanding of computer hardware, software, and Microsoft applications.

Qualifications

GCSEs (or equivalent) in Maths and English at Grade 4/C or above.
Any IT-related qualification or study would be advantageous but is not essential.

What You'll Gain

A recognised IT apprenticeship qualification.
Hands-on experience in a professional IT environment.
Support and mentoring from experienced IT professionals.
Exposure to modern technologies and business systems.
Excellent career progression opportunities within IT Support, Infrastructure, Cyber Security, Cloud Technologies, or Networking.

Recruitment Process

Video Interview
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview

Quick apply

Refine Your Search

desktop support assistant apprentice jobs in clapham, gtl

Service Desk Analyst - Apprentice

Pharmacy Assistant Apprenticeship

IT Apprentice

Apprentice Retail Sales Assistant

Optical Assistant Apprentice

Pharmacy Counter Assistant

General Assistant | Richmond Park

Food & Beverage Assistant

Kitchen Assistant

Quality Audit Assistant

Grow Assistant

Aveda Academy London - Salon Assistant Apprenticeship Programme (Aveda LSS, Covent Garden)

Receptionist

Assistant Quantity Surveyor

Maintenance Assistant

Food and Beverage Assistant

End Point Assessor for Apprenticeship Teaching Assistant (Leicester Area Only)

Teaching Assistant (Apprentice)

Hair Salon Assistant, Fresh Lifestyle Islington

Dispensing Assistant

I want to receive the latest job alerts for desktop support assistant apprentice in clapham, gtl

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