Head of customer Work, Jobs in Exeter, Eng (with Salaries)

Facilities Manager
Bread and Butter Collective —Exeter
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Project management
- Travel
- Annual leave
Quick apply
6h
Cook
KFC —Exeter
- Up to £12.71 an hour
- Full-time
- Serving
- Cooking
- Restaurant
- Employee assistance programme
- Employee discount
1h
Food and Beverage Assistant
Berry Head Hotel Ltd —Brixham
- From £12.75 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
1d
Water Supply Pipe Engineer - Exeter
Homeserve —Exeter
- £33,220 - £37,810 a year
- Overtime
- Customer service
- Maintenance
- Plumbing
Quick apply
1d
Kitchen Assistant/Commis Chef
L'image Cafe & Bazzar —Budleigh Salterton
- £500 - £600 a week
- Full-time
- Hotel
- Organisational skills
- Cleaning
- Employee discount
Quick apply
Chef de Partie
Woodbury Park Hotel & Golf Club —Exeter
- £13.75 - £14.75 an hour
- Weekend availability
- Serving
- Hospitality
- Management
- Free parking
- Employee assistance programme
1d
Head Barista
The Cornish Bakery —Sidmouth
- £13.50 an hour
- Full-time
- Customer service
- Bakery
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
4d
Sous Chef
Sea Trout Inn —Totnes
- £15 - £20 an hour
- Part-time
- Hospitality
- Supervising experience
- Team management
Quick apply
4d
Restaurant Manager – Ottery St Mary
Otter Garden Centres —Ottery Saint Mary
- Full-time
- Hospitality
- Inventory control
- Supervising experience
- Free parking
- Employee discount
Chef de Partie with staff accommodation
Royal York and Faulkner Hotel —Sidmouth
- £12.71 - £13.99 an hour
- Full-time
- Customer service
- Cleaning
- In-person
- Employee discount
Quick apply
Supervisory Retail Staff – £13 to £14 per hour – Newton Abbot
Plants Galore —Newton Abbot
- £13 - £14 an hour
- Weekend availability
- Organisational skills
- Retail management
- Leadership
Kitchen staff / 6790 - The Star Inn, Honiton
J D Wetherspoon plc —Honiton
- £12.91 an hour
- Part-time
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
1d
Bar staff / 6011 - The Green Ginger, Torquay
J D Wetherspoon plc —Torquay
- £12.81 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
1d
Kitchen staff / 7060 - The Iron Duke, Wellington
J D Wetherspoon plc —Wellington
- £12.91 an hour
- Weekend availability
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
1d
Bar staff / 7280 - The White Hart Hotel
J D Wetherspoon plc —Okehampton
- £12.81 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
2d
Kitchen staff / 7280 - The White Hart Hotel
J D Wetherspoon plc —Okehampton
- £12.91 an hour
- Part-time
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
2d
Kitchen staff / 2700 - The Richard Hopkins, Newton Abbot
J D Wetherspoon plc —Newton Abbot
- £12.91 an hour
- Weekend availability
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
4d
Kitchen staff / 6011 - The Green Ginger, Torquay
J D Wetherspoon plc —Torquay
- £12.91 an hour
- Part-time
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
6d
Guest Experience Lead
Situ —Exeter
- £32,000 a year
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
1h
Roof and Gutter Cleaner
Ben's Gutters Commercial Ltd —Exeter
- £800 - £1,200 a week
- Full-time
- Cleaning
Quick apply
6h

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Facilities Manager

Bread and Butter Collective
Exeter

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
6 hours ago

Benefits

Annual leave

Qualifications

Microsoft Word
Preventive maintenance
Facilities management
Microsoft Office Suite
Compliance management
Project management
Planned Preventative Maintenance (PPM) implementation
Budgeting
Household contractor coordination
Property management
Planned maintenance

Full job description

Facilities Manager (South West)

PERMANENT POSITION (Full Time)

The Company

Bread & Butter Collective is a specialist student lettings and property management business. We manage around 1,200 rooms across Newcastle, Nottingham, Bristol, Exeter, Falmouth and London, looking after everything from first enquiry to move-in and beyond.

We like doing things a little differently, and we're proud of it. If you enjoy digging into data, spotting the story behind the numbers, and being part of a close-knit team, you'll fit right in.

The Role

Reporting to our Head of Property, you'll take ownership of a portfolio of sites across the South West - covering everything from planned maintenance and contractor management, budgets and the annual tenancy turnaround. You'll work closely with our operational teams, using our in-house systems to keep your properties safe and running smoothly and to manage portfolios in line with asset business plan objectives.

Site & Contractor Management

Build and manage a network of competent, compliant contractors for your sites, from onboarding through to day-to-day performance and invoicing
Take ownership of planned and preventative maintenance (PPM), keeping jobs on track, within your OpEx budget, and to a high standard
Get to know your buildings inside out and use that knowledge to keep them running smoothly
Appoint and support student wardens, and carry out regular site visits to check on maintenance, safety and tenant satisfaction
Lead the Property-Turn Around (PTA) for your sites at the end of each tenancy year, signing properties off ready for the next intake

Compliance & Risk

Maintain Health & Safety compliance across your sites, with regular reporting to the Compliance Manager
Manage insurance policy requirements and claims, and keep your compliance knowledge current as legislation and best practice evolve

Budgets, Records & Job Management

Help manage your sites' OpEx budgets - tracking spend, flagging risks early and suggesting ways to save
Keep property, inventory, warranty and compliance records accurate and up to date on our in-house systems
Review job requests, instruct and manage work through to completion, and review and approve contractor invoices within agreed timescales
Work closely with our Customer Services team, responding to queries and managing job approvals within your delegated authority

Skills and Experience

These are the personal attributes that we think you will need to make a success of this role:

Essential

Confidence, initiative and pragmatism
Willingness to learn and adapt
Strong planning and prioritisation skills. Able to manage a varied workload, estimate timescales, and flag risks to deadlines early
Self-awareness, commercial awareness and professionalism
A genuine team player
Comfortable learning and working across multiple digital systems and keeping detailed records up to date, we use in-house platforms for task management, compliance and property records, so embracing new technology is essential
Confident using Microsoft office (particularly Microsoft Excel and Microsoft Word).
A property background in building surveying, facilities management, property management, compliance or project management of residential portfolios

Desirable

Experience working with stakeholders from senior management through to contractors
Experience managing OpEx budgets
Experience working within a statutory compliance framework
Strong attention to detail when reviewing documentation

What Can We Offer You?

Salary: £30,000 to £35,000 per annum, based on experience and skills.

Exeter site-office based role with flexible working when business need allows (sometimes a couple of days a week, sometimes more). At other times, full-time office attendance will be required. We don't ask people in just for the sake of it, but you'll need to be genuinely comfortable flexing between the two. Working hours are 9am -6pm Monday to Thursday and 9am-4pm on Friday.

The role will also require frequent travel to our Falmouth site (at least monthly), though additional visits may be required. At peak times during the tenancy year, you will be expected to travel to other sites around the country and to stay overnight where necessary. Travel and subsistence will be paid for travel outside Exeter.

We offer 25 days of annual leave, plus bank holidays and 8 discretionary company Christmas days.

Unfortunately, we are unable to offer sponsorship for applicants who do not have the current right to work in the UK.

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

head of customer jobs in exeter, eng

Facilities Manager

Cook

Food and Beverage Assistant

Water Supply Pipe Engineer - Exeter

Kitchen Assistant/Commis Chef

Chef de Partie

Head Barista

Sous Chef

Restaurant Manager – Ottery St Mary

Chef de Partie with staff accommodation

Supervisory Retail Staff – £13 to £14 per hour – Newton Abbot

Kitchen staff / 6790 - The Star Inn, Honiton

Bar staff / 6011 - The Green Ginger, Torquay

Kitchen staff / 7060 - The Iron Duke, Wellington

Bar staff / 7280 - The White Hart Hotel

Kitchen staff / 7280 - The White Hart Hotel

Kitchen staff / 2700 - The Richard Hopkins, Newton Abbot

Kitchen staff / 6011 - The Green Ginger, Torquay

Guest Experience Lead

Roof and Gutter Cleaner

I want to receive the latest job alerts for head of customer in exeter, eng

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