Support analyst Work, Jobs in Chester (with Salaries)

Specialist Support Analyst
Barclays —Knutsford
- Communication skills
- Banking
Customer Service Assistant
Enhance Services —Liverpool
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
12h
Corporate Finance Analyst
Focused Payroll Limited —Liverpool
- £45,800 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- In-person
- Employee discount
- Referral programme
Quick apply
11h
IT Business Analyst
SunbeltRentals —Birchwood
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Agile
- Annual leave
Quick apply
7d
MFA Onboarding Analyst
Barclays —Knutsford
FP&A Analyst
Ingram Micro —Northwich
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
- Referral programme
Associate CRXO Engineer Apprentice
CRXO —Warrington
- £27,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Computer literacy
- Engineering
Quick apply
Salesforce Administrator
MSite —Liverpool
- Full-time
9d
Finance Analyst
Amentum —Risley
- Full-time
- Flexible schedule
1d
Graduate Commercial Analyst
Radius Limited —Crewe
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
5d
Ecommerce Insights Analyst
Arne Clo Ltd —Warrington
- Full-time
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
Quick apply
6d
Payroll and Benefits Analyst
Peel Ports —Liverpool
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Team management
- Travel
- Mentoring
- Employee assistance programme
Quick apply
Information Security Analyst
Swissport International AG —Runcorn
- Full-time
- Hybrid work
- Communication skills
Technical Analyst
Morrisons —Northwich
- Day shift
- Quality control
- Computer skills
- Manufacturing
- Annual leave
- Employee discount
Quick apply
Security Engineer
Cheshire West and Chester Council —Ellesmere Port
- Computer Science
- No degree
- Communication skills
12d
Asbestos Surveyor
APEC Environmental —Chester
- £25 an hour
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
13d
Senior Business Analyst
Gousto —Warrington
- Full-time
- Hybrid work
- Master's degree
- Scripting
- AI
Quick apply
7d
Global Supply Chain Analyst
CSL Seqirus —Liverpool
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
13d
Windows Support Engineer - 3rd Line
NewPrinces Group —Liverpool
- Azure
- Customer service
- Analysis skills
- Annual leave
- Work from home
8d

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support analyst jobs near chester

Specialist Support Analyst

Barclays -
Knutsford

Apply Now

Job details

Permanent

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Process improvement
Change management
Risk management
Customer support
Customer interaction
Communication skills
Banking

Full job description

Date live: 12/08/2026

Business Area: Corporate Digital Banking

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000102148

Join us as a Specialist Support Analyst at Barclays, to provide exceptional customer service while resolving more complex customer needs/requests.

To be successful as a Specialist Support Analyst, you should have:

Strong sense of client focus.
Excellent communication skills.
Problem solving skills.

Some other highly valued skills may include:

Client facing background.
Attention to detail.
Ability to adapt to change.
Can work collaboratively.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

This role will be based in Knutsford.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

support analyst jobs in chester

Specialist Support Analyst

Customer Service Assistant

Corporate Finance Analyst

IT Business Analyst

MFA Onboarding Analyst

FP&A Analyst

Associate CRXO Engineer Apprentice

Salesforce Administrator

Finance Analyst

Graduate Commercial Analyst

Ecommerce Insights Analyst

Payroll and Benefits Analyst

Implementation & Training Lead

Information Security Analyst

Technical Analyst

Security Engineer

Asbestos Surveyor

Senior Business Analyst

Global Supply Chain Analyst

Windows Support Engineer - 3rd Line

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