Cluster Reservations Agent
The Marylebone —London
- £27,700 a year
- Full-time
- Hotel
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Doorperson
Rendall & Rittner —London
- £27,000 - £28,000 a year
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
11d
Reservations Agent - FTC
The Hoxton —London
- Full-time
- Spanish
- Hotel experience
- Life insurance
Quick apply
Welcome Agent
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount
12h
Central Reservations Agent
Heartwood Collection —Teddington
- Up to £29,000 a year
- Weekend availability
- Remote
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Receptionist/Front Desk Agent
Pan Pacific London —London
- Full-time
- Hotel
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
14d
Restaurant Reservations Agent
Hilton —London
- Full-time
- Hotel
- Administrative experience
- IT
CONFERENCE BOOKING AGENT
RESERVATIONS 2000 LTD —Hampton
- £21,157.50 - £25,000.00 a year
- Full-time
- No experience needed
- Organisational skills
- In-person
Quick apply
Executive Assistant
StepStone Group —London
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Night Butler Services Agent (PBX/Switchboard), Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
Sales and Marketing - Charter Sales Executive
Hornblower —London
- £30,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Research
- Databases
Quick apply
6d
Casual Luggage Porter - Seasonal worker at JW Marriott Grosvenor House
Marriott International, Inc —London
- Part-time
- Customer service
- English
- Hotel
- Employee discount
Senior Sales Manager
Jikoni —London
- Full-time
- Hospitality
- Business development
- Leadership
- Employee discount
Quick apply
Event Sales Executive (Maternity Cover) - FTC
Ascot Racecourse Ltd —Ascot
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Guest Service Agent - Part-time
Hilton —Croydon
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Hotel
- Employee stock purchase plan
- Annual leave
4d
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Customer service
- Hotel
- Language training provided
- Employee discount
Quick apply
Reservations Agent (Part time)
Rosewood London —London
- Part-time
- Hotel
- Annual leave
Quick apply
Casual Food and Beverage Assistant
Hilton —London
- £12.71 - £13.26 an hour
- Part-time
- Hotel
- Hotel experience
Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount

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Cluster Reservations Agent

The Marylebone -
London

Quick apply

Job details

Full-time
£27,700 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Life insurance
Referral programme

Qualifications

Filing
Accommodation booking
Guest services
Communication skills

Full job description

Cluster Reservations Agent

Contract: Permanent
Salary: £27,700 & Service Charge

If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this opportunity to join us is perfect.

As a Cluster Reservations Agent you will be ambassador for the Doyle Collection and you will be passionate about delivering world class service to our guests. You will be dealing with the bedroom reservations for The Doyle Collection London portfolio consisting of The Marylebone, The Bloomsbury, and The Kensington. The ideal candidate will have experience in a similar role and excellent communication skills.

Key responsibilities include:

To contribute to the profitability of the hotels by promoting hotel services to all existing and potential guests.
To develop and maintain a high level of product knowledge and local area knowledge.
Complete daily reports such as: Traces, arrival checks in advance, no show and callencellations, proformas, filing back ups, reservations made yesterday, daily task lists.
To ensure efficiency through accurate correspondence, effective filing and overall organization.
To champion LQA, Forbes and Hotel Service Standards.

The Perks of working for The Marylebone Hotel:

Service Charge on top of your base salary
Upselling incentives
Holiday allowance increasing with length of service up to 25 days
Free meals on duty
50% discount when dining with The Doyle Collection
Discounted rates when staying in our hotels
Training dedicated to personal development
Cycle to work scheme
Discounts in selected stores and online shops
Life Insurance and Company Pension
Complimentary uniform and dry cleaning
One paid volunteering day per year
Free access to the Employee Assistance Programme
Hotel Incentives and rewards
Staff summer parties, Christmas parties and regular team get togethers
Refer a Friend bonus scheme

The Marylebone, London

Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' wi

Quick apply

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