Screening manager Work, Jobs in Cardiff, Wls (with Salaries)

Tenancy Support Officer / Swyddog Cymorth Tenantiaeth
Wales & West Housing —Cardiff
- £36,788 - £40,718 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
11d
Insurance Manager
Vita —Cardiff
- £32,500 - £38,220 a year
- Full-time
- Hybrid work
- Sales
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
3d
Development Officer
First Choice Housing Association —Cardiff
- £39,315 - £45,030 a year
- Full-time
- Hybrid work
- Management
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
10d
Lead Operations Manager
BBC —Cardiff
- £65,400 - £87,133 a year
- Full-time
- Analysis skills
- Leadership
11d
Business Support - Cafcass Cymru - Team Support - South Wales
Welsh Government —Cardiff
- £27,302 a year
- Part-time
- Presentation skills
6d
People Advisor
Spire Healthcare —Cardiff
- Full-time
- Human resources
- Organisational skills
- Communication skills
- Free parking
- Annual leave
5d
Business Support - Cafcass Cymru – Team Support – South Wales
Welsh Assembly Government Communication Centre Home —Cardiff
- £27,302 - £29,291 a year
- Full-time
6d
Business Manager - West Monmouth School
Torfaen County Borough Council —Torfaen
- £50,269 - £56,735 a year
- English
- Leadership
- Communication skills
2d
Recruitment & Development Officer
Selca Day Nurseies —Rhondda Cynon Taff
- £14.45 an hour
- Part-time
- Social media management
- Travel
- Organisational skills
Quick apply
4d
People Partner
Clifton College —Bristol
- £44,000 - £50,000 a year
- Full-time
- School
Quick apply
10d
Head of Product & Proposition
Motonovo Finance —Cardiff
- Full-time
- Hybrid work
- Employee assistance programme
12d
Dealer Recoveries Associate
Motonovo Finance —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Employee assistance programme
10d
Warehouse & Purchasing Specialist
NAES Corporation —Newport
- £29,000 - £34,000 a year
- Weekend availability
- Military
- Mechanical knowledge
- Health & wellbeing programme
- Life insurance
Quick apply
Behaviour Support Officer - Abersychan Comprehensive School
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- Full-time
- English
- School
4d
Family Resource Team Apprentice
Torfaen County Borough Council —Torfaen
- Call to connect
- English
- Travel
9d
Deputy Technical Manager
Clifton College —Bristol
- £30,315.83 a year
- Full-time
- Customer service
- Communication skills
- School
Quick apply
8d
Learning Co-ordinator - Croesyceiliog School
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- English
- Communication skills
- School
Systems & Senior Systems Integration Engineers (Multiple Roles)
General Dynamics Mission Systems - United Kingdom —Blackwood
- £36,000 - £60,000 a year
- Full-time
- Hybrid work
- System design
- Microsoft Office
- IT
Quick apply
Playworks Apprentice
Torfaen County Borough Council —Torfaen
- Call to connect
- English
9d
Young Carers Apprentice
Torfaen County Borough Council —Torfaen
- Call to connect
- English
- Communication skills
9d

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Tenancy Support Officer / Swyddog Cymorth Tenantiaeth

Wales & West Housing -
Cardiff

Apply Now

Job details

Full-time
£36,788 - £40,718 a year
11 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Life insurance
Sick pay

Qualifications

Driving Licence
Organisational skills
Communication skills
Welsh

Full job description

The Opportunity

We have an exciting opportunity for a Tenancy Support Officer looking to make a real difference to peoples lives, homes and communities across Wales.

The role will be covering Cardiff and the Vale of Glamorgan in South Wales.

Who are we looking for?

To succeed in this role, you will have a genuine passion and interest in what we do as an organisation. You will have excellent listening and communication skills that will allow you to understand the needs of the individual, understand the right problem to be solved, and manage expectations.

We are looking for applicants who have the ability to do what matters for our residents, strong oral and written communication skills, excellent organisational skills, and confidence in decision making.

You will be able to provide an important part of the housing management function and support residents to sustain their tenancies, maximise their income, and offer assistance with money management, debt, and benefit advice. Someone with a positive and flexible attitude, whose strong values align well with ours, will thrive in this role.

You will be an excellent team player, keeping officers across departments updated on actions you have taken by ensuring these are recorded on our ICT housing system promptly and accurately. Always seeking to improve on service delivery, you will identify where improvements can be made within our systems and use resident feedback to support this.

It is essential that you have a current driving license and access to a vehicle as you will be expected to attend our schemes/sites and visit our residents as required.

What will you be doing?

Using the WWH values, you will demonstrate effective skills and behaviours to confidently be a part of the housing management function and provide assistance and support to the resident whilst working alongside the wider housing team.

You will enable the delivery of services to our residents by providing effective tenancy support.

You will be working with people who may be in debt and are also affected by welfare reform changes including universal credit, housing benefit, other welfare benefits, the benefit cap and the bedroom tax.

Engagement with residents is key so the ideal candidate needs to be very approachable and understanding of our residents, whilst being able to provide clear advice and provide excellent support.

Who are Wales & West Housing (WWH)?

We are one of the leading housing providers in Wales; providing affordable homes and services to more than 24,000 residents in over 12,500 properties across Wales. We formed a Group company in 2011, to include Cambria Maintenance Ltd. We employ over 450 staff at WWH and over 190 staff in Cambria, making us a major Welsh employer.

Want to find out more?

For further information about the role please view the role profile in the recruitment pack attached, or why not arrange aninformal conversationwith Nicola Draper, Regional Housing Manager 07970673451 / [email protected]

Whats in it for you?

In return for your hard work, commitment and innovation, you will enjoy an environment focused on more than just competitive pay. Youll enjoy:

Salary £36,788 - £40,718 per annum.

Choice of Defined Contribution or Defined Benefit pension, both including 3x death in service life insurance cover.

25 days annual leave, increasing to 30 days with service the ability to buy and sell up to 5 days (pro rata), as well as, time off for volunteering, health screening and more.

9 Bank Holidays per annum, including an extra day at Christmas.

Opportunities to develop and grow.

Regular feedback, training and support from your manager and team.

Comprehensive support in case of sickness with a generous sick pay scheme, critical illness cover and support through an employee assistance and counselling service and a cash plan benefit.

To Apply:

Applying is easy, please submit a CV and cover letter no more than two sides of A4 answering the questions below:

Why you are applying for this role

What skills and experience make you the right person, including:

your ability to work collaboratively with colleagues and partner organisations

your experience of delivering person-centred support to customers, particularly in relation to rent, debt, and money advice

When providing us with your information, which we will use to assess fairly your suitability for the role, please ensure that you are clear and concise and give due regard to the information contained in the recruitment documents (advert, role profile, our culture, etc.). If we dont have clear evidence of your experience, we will not be able to shortlist you.

If you require any more information about how to apply for this role, please email the Recruitment team at [email protected].

Successful candidates will be required to undertake a DBS check due to the nature of the role.

Closing date for applications: Sunday, 28th June 2026

Assessment date: Thursday, 9th July 2026

Work Location: In person

Apply Now

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